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Guajastudio Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautiful designs, comfortable fabrics, and perfect fit. Many appreciate the personalized shopping experience, noting the thoughtful packaging, handwritten notes, and the overall feeling of being cared for. The delivery service is frequently described as fast and efficient, even for international orders, and the customer service receives high marks for being responsive, helpful, and friendly. However, some customers experienced issues with customer service, citing unresponsiveness to inquiries about order cancellations and difficulties with package delivery to inconvenient locations. A few reviewers also noted concerns regarding the presence of polyester in some items, despite the brand's emphasis on sustainability, and there were isolated reports of damaged items upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Reviewers frequently praise... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing quality of the pieces,... See more

Delivery service

Clients share positive opinions on delivery service. Many reviewers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as amazing, friendly, and... See more

Order

Reviewers express satisfaction with their orders. Many customers are happy with the quality and fit of items,... See more

Based on these reviews

Rated 5 out of 5 stars

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... See more

Company replied

Rated 5 out of 5 stars

Guaja. is a brand I fell in love with a few years ago... Now I own many pieces and they bring me so much joy! I love how you can feel that everything is made with so much love. They improved over the... See more

Company replied

Rated 5 out of 5 stars

I love every single piece from Guaja. The clothes are high quality, beautiful and authentic. And the customer support, specifically Ines, is everything you could wish for🙏🙏 super thoughtful and help... See more

Company replied

Rated 5 out of 5 stars

Such a beautiful experience! Personal touch with a handwritten note, amazing quality of the products and totally different feel compared to mass market. I do not need anything else, but I want to... See more

Company replied


Company details

  1. Clothing Store

Written by the company

GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Gorgeous items

Gorgeous items, great quality and designs that blend in seamlessly into my wardrobe. Fantastic shopping experience as well as customer service. Love!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

Good quality, fast shipping, would recommend

6 April 2026
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Reply from Guajastudio

Hi Réka,

Thank you so much for your kind words 💘 It means a lot to know you had such a smooth experience with us, we’re truly grateful for your recommendation. We can’t wait to welcome you back soon!

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Fantastic experience

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping from Guaja feels like an individual experience where you are cared for. If I could, I would have many more pieces from Guaja (working on it!); what I've purchased so far always blends in seemlessly into my current wardrobe.

8 April 2026
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Reply from Guajastudio

Hi Sonia,

Reading this felt so special! Thank you for being with us through the years and for growing your GUAJA. collection so thoughtfully, it truly means beyond we can say. There’s something so beautiful about knowing our pieces become part of your everyday life 🩷
We’re so grateful for your trust and for the way you see and feel everything behind what we do. It’s customers like you that make this journey so meaningful.

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

I’m in love

God! I bought this beautiful blouse. And it fits perfectly, with the strap on the back you can make it more fitted. It’s well designed, thick linen and I got loads of compliments once I wore it. But then… the packageing… SO GOOD! It comes in a box so no ugly wrinkles or yea… I swear there’s perfume on the clothing (I want to know which one because it smells lovely) and… to top it al off, a little note just for you to say thanks. From a to z just perfect. Recommend 1048202%

2 April 2026
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Reply from Guajastudio

Hi Orla,

We don’t even know where to begin… your review truly made our whole day 🥹 The way you noticed every single detail, from the fit of the blouse to the packaging and the little touches, means more to us than we can put into words. This is exactly the feeling we hope to create with every order, and knowing it reached you like this is just everything!
And about that lovely scent, it’s our Oasir Body Mist and you can find it on our website if you’d like to have it with you too.
Thank you for your kindness, your energy, and for sharing this so beautifully, we feel incredibly lucky to have you with us 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Lovely clothes, fast

Lovely pants, fast shipping

3 March 2026
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Reply from Guajastudio

Hi Sara,

Thank you so much for your review! We're so happy to hear you loved your experience shopping with us <3

We can’t wait to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you ever need help with anything, feel free to reach out via email, our website chat, or through Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

The Quality of the pieces is simply amazing

The Quality of the pieces is simply amazing! Shipping was fast, returning was easy (although slightly expensive, which I think is actually great for the environments sake). Will order again in summer!

2 March 2026
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Reply from Guajastudio

Thank you so much for this, it really means a lot to us. I’m so happy to hear you loved the quality of the pieces and that everything arrived quickly.

Also really appreciate your understanding about the return cost, the return shipping is exactly the same price as the original shipment, we don’t add any extra admin charge or anything like that 🥰

Can’t wait to have you back with us in summer, we’ll be here when you’re ready for your next piece. 🤍

Rated 5 out of 5 stars

Verrry good

Verrry good, when the shirts are back in stock im going to buy more of them!!

2 March 2026
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Reply from Guajastudio

Hi Natalie,

Thank you so much for your amazing feedback! It makes us so happy to know you’re enjoying your shirts that much! Can't wait to have you back 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Very happy about the quality and the…

Very happy about the quality and the fit of the shirt I ordered :)

25 February 2026
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Reply from Guajastudio

Hi Pauline,

Thank you so much for your kind words! We’re so happy to hear that the quality and fit of your shirt made you feel that way, that truly means a lot to us. We can't wait to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

The lace top ordered is even better…

The lace top ordered is even better than I expected, perfect fit, very soft and comfortable to wear <3

3 February 2026
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Reply from Guajastudio

Hi Eva,

Thank you so much for sharing this! We’re so happy to know that the Noir Lace Long Sleeve Top in Black exceeded your expectations and felt just right on you. Knowing that it fits you perfectly means everything to us, we hope you create the most amazing memories wearing it 💓

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Beautiful quality

Beautiful quality , stunning items x

3 February 2026
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Reply from Guajastudio

Hi Claudia,

Thank you so much for your kind words! It means a lot to know our pieces made such a wonderful impression. We’re so happy to have you as part of our community 💖

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Excellent quality—truly a rarity these…

Excellent quality—truly a rarity these days. The moment I felt the shirt, I could tell it was genuine linen. Exceptionally soft and beautifully made. I’ll absolutely be purchasing this shirt in additional colors.

2 February 2026
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Reply from Guajastudio

Hi Sarah,

Thank you so much for such a thoughtful review. It makes us incredibly happy to know that the Bianca Adjustable Linen Shirt in Blue left such a strong impression from the very first touch. We’re so proud of the linen we use and the care that goes into crafting each piece, so hearing that you could truly feel its quality means everything to us. We hope this shirt continues to be a piece you reach for time and time again 🩵

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

I love every single piece from Guaja

I love every single piece from Guaja. The clothes are high quality, beautiful and authentic. And the customer support, specifically Ines, is everything you could wish for🙏🙏 super thoughtful and helpful. Definitely one of my favorite brands💝

29 January 2026
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Reply from Guajastudio

Hi Kayla,

Your words truly touched our hearts! Knowing that you feel such a strong connection with our pieces and with the way we care for you means everything to us. We’re also so happy that Inês was able to help you and be there for you in the way you deserved, that truly means a lot.
Thank you for seeing our clothes as authentic and thoughtfully made, and for holding us so close to your heart. Having you as part of our community is something we’re deeply grateful for 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Great experience

Great experience, wonderful clothes, sustainable and cute packaging, handwritten note- makes you feel like it’s a smaller business who truly care for their customers, products and sustainability. Fast shipping is a positive bonus!

27 January 2026
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Reply from Guajastudio

Hi Klara,

Thank you so much for this sweet and kind review! It means the world to know you felt the care behind every little detail. Your words truly remind us why we do what we do, and we feel incredibly grateful to have you as part of our community 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

I absolutely love the pieces I…

I absolutely love the pieces I purchased, during the sale it was very affordable and they look so elegant and lovely.
I love that the tshirts are with I high component of cotton and that everything is ethically made. This also justifies the prices for sure.

28 January 2026
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Reply from Guajastudio

Hi Kathi,

Thank you so much for taking the time to share this. We’re truly happy to know you’re loving your pieces and that they feel as elegant and special as we always hope they will 🫶 It means the world to us that you noticed the high cotton composition of our t-shirts and the care behind our ethical production, that recognition is incredibly rewarding. Thank you for valuing what we do and for being part of our dear community 🩷

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Very good!

Super quick delivery and very good quality! Love it :)

27 January 2026
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Reply from Guajastudio

Hi Camille,

Thank you so much for your continued support and for always choosing GUAJA.. It means the world to us to know you loved your new piece and that everything arrived quickly and smoothly, just as it should. Biggest thank you from all of us 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars
Guajastudio logo

Reply from Guajastudio

Hi Jelena,

Thank you so much for your kind review. We’re so happy to know you loved the fit and quality of your pieces! Can't way to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 4 out of 5 stars

Ethical items from Guaja

Second time ordering at Guaja, i love this brand! I order here because im looking for ethical items made from natural materials. 4 instead of 5 stars because quite a few items still contain polyester, so i always make sure to check the materials beforehand so i only order items made from 100% cotton or silk.

8 January 2026
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Reply from Guajastudio

Hi Tes,

Thank you so much for coming back to us and for taking the time to share such thoughtful feedback. It truly means a lot to have customers like you, conscious, attentive, and intentional with every choice you make.

We completely understand and respect your preference for 100% natural fibers, and we’re so happy you take the time to check the material composition before ordering, that's really important! While not all of our pieces are made exclusively from natural fabrics, we always aim to be transparent and detailed in our product descriptions, so you can make the best choice for you.

Whenever we do use synthetic fibers, they are always sourced as deadstock fabrics, allowing us to give existing materials a second life and reduce waste, a choice that’s very aligned with the way we approach sustainability.

Thank you again for your trust and for being part of our dear community. Your feedback genuinely helps us grow, and we hope to keep accompanying you with pieces you love for a long time to come 🩷

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Totally worth it!

I follow GUAJA since few years. For my 30th birthday, I decided to offer me a little gift. First time ordering, and I’m not disappointed at all!
The fabrics are the softest I’ve ever tried, the shape of the clothes are amazing!
Worth all the money invested in!

2 January 2026
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Reply from Guajastudio

Hi Eva,

This truly warmed our hearts! Thank you so much for being with us for all these years, and for choosing us for such a special moment like your 30th birthday, that means more than we can put into words 🥹
We hope your new pieces make you feel incredible every time you wear them, and that they become part of many amazing memories ahead 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Great designs and quality

I love everything I ordered from Guaja, the designs and the quality are great. Customer service is very nice.

7 January 2026
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Reply from Guajastudio

Hi Mariannick,

Thank you so much for your kind words! Knowing you’re enjoying your pieces means the world to us. Our team truly does their best to make every experience as special and seamless as possible, so seeing that care being recognized feels incredibly rewarding. We’re so grateful to have you as part of our community, and we can’t wait to keep being part of your journey 🩷

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Worth the price

Fast shipping. Great quality.

7 January 2026
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Reply from Guajastudio

Hi Isabelle,

Thank you so much for your kind words and for taking the time to share your experience with us! You're the best 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

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