GT World of Beauty Reviews 130

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery, packed well to protect the products. Nothing to complain about here. They have a great variety of stuff and the prices are decent.

Rated 1 out of 5 stars

Worst experience I've ever had ordering an item online. I should've checked reviews before ordering. They give excuses after excuses for not delivering my order. They have even stopped responding to m... See more

Rated 5 out of 5 stars

Impeccable service!! I couldn't be more grateful to be able to find American products in a European store with reasonable and affordable shipping costs, prepaid VAT and fast delivery.

Rated 1 out of 5 stars

Ridiculous company I can tell you what GT stands for - Grand Theft. Lies after lies, 20 days after placing an order, still hasn't been even dispatched. I strongly recommend to avoid this company, or... See more

Company details

Information provided by various external sources

Bei uns finden Sie alles was Sie brauchen, um sich top-modisch im Afro-Stil zu verschönern. Pflege und Kosmetik für Ihre Haut und Ihr Haar.


Contact info

  • Lützelhäuser Weg 14, 63571, Gelnhausen, Egypt

  • gtworld.de

3.4

Average

TrustScore 3.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, packed well to protect the products. Nothing to complain about here. They have a great variety of stuff and the prices are decent.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it zero I would

If I could give it zero I would. Parcel said delivered just after 2 days I paid £23 for delivery and the postcode says invalid although it matches my details on the order. I do not have my parcel. Now will have to raise a dispute. I have reported this business for fraud also.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service!

Impeccable service!! I couldn't be more grateful to be able to find American products in a European store with reasonable and affordable shipping costs, prepaid VAT and fast delivery.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Grand Theft shop!

Grand Theft shop!! They have never refunded my money back after not delivering an item from my order..After a couple of emails to and from they stopped responding!!! Never again

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience I've ever had ordering…

Worst experience I've ever had ordering an item online. I should've checked reviews before ordering. They give excuses after excuses for not delivering my order. They have even stopped responding to my attempt to contact them. Here I was thinking I've found a good store to order. Very disappointing.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculous company

Ridiculous company
I can tell you what GT stands for - Grand Theft. Lies after lies, 20 days after placing an order, still hasn't been even dispatched. I strongly recommend to avoid this company, or contact your bank and do a chargeback request, waste of time and money

8 December 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Unfortunately I didn't read the reviews before buying on this site. I ordered some products, I received the order confirmation email and they never arrived. I don't know anything about it anymore, I placed the order a month ago
Feedback

6 December 2024
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

s tut uns sehr leid für das Problem, auf das Sie gestoßen sind. Bitte teilen Sie uns Einzelheiten zu Ihrer Bewertung mit, damit wir diese untersuchen können. Bitte zögern Sie nicht, mit uns über das Support-Team support@gtworld.de zu kommunizieren.


We are tremendous Sorry for the Issue you have encountered . Please provide us with details for your review in order to be able to investigate into it . Please feel free to communicate with us through support team support@gtworld.de.

Rated 1 out of 5 stars

This is a criminal company!

One year ago (yes, ONE YEAR) I placed an order with this FRAUDULENT company.

After many weeks waiting, the order didn't arrive, while all the products I ordered where in stock...

So, I've sent a clear email (IN TWO LANGUAGES ...) Explaining EVERYTHING. But there came no reaction what so ever.

After that (about 4 weeks later) I contacted them by phone... Explained it all AGAIN and they PROMISED to ship everything THE DAY AFTER... this didn't happen at all.

I even filed a complain with the authorities, but AGAIN no reaction in ANY WAY, shape or form.
It makes you wonder doesn't it...

As I already said... Now, ONE YEAR LATER still nothing...
I didn't receive ANY answer, response or let be ANY SING of my order or my money..

THIS IS THEFT, THIS IS A CRIMINAL COMPANY, DO NOT BUY ANYTHING HERE.

15 May 2024
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

We are sorrowful to hear your Feedback , As Gt world of beauty is not a criminal company as stated . We do understand that you might face an issue we have tried to manage to reach you by your name but we could not be able due to not registered in our system . We need to have a Written Prove or confirmation of your Order that Shows a GT Order been done
Please share your order issue to our Customer service e-mail help@gtworld.de and one of the team will assist you

Rated 1 out of 5 stars

Worst online shop I have ever used

Worst online shop I have ever used. I called them after i didnt get any information from them.First excuse after payment from them was that my address was not correct, which is not true, second excuse then came that they are yet to receive payment and now the third excuse is that what I ordered is not available anymore In their shops. Am yet to receive a refund even though they claim to refund, still haven't received any refund. Competency is Zero. Never ever going to shop from them again. Bad experience. Zero point for me.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

what a wonderful services you provide

what a wonderful services you provide, best customer service.
Keep up the good work.

19 September 2023
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

Thank You for your Feedback, we always like to meet our customers expectations.

Rated 5 out of 5 stars

One stop shop!!!

Its almost like a one stop shop. the store has everything in hand. Affordable price and diversified beauty product.

19 September 2023
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

Thank You for your Feedback, we always like to meet our customers expectations.

Rated 5 out of 5 stars

GT World of Beauty is an exceptional…

GT World of Beauty is an exceptional cosmetics e-commerce company that truly understands the beauty needs of its customers. As someone who has been a loyal customer for quite some time, I can confidently say that they have consistently delivered on their promises and exceeded my expectations in several ways
GT World of Beauty is an outstanding cosmetics e-commerce company that stands out for its extensive product range, user-friendly website, high-quality products, exceptional customer service, and commitment to customer satisfaction. I wholeheartedly recommend them to anyone in search of quality beauty products and a great shopping experience. They've earned my trust and loyalty as a customer.

18 September 2023
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

Thank You for your Feedback, we always like to meet our customers expectations.

Rated 1 out of 5 stars

Gworld is horrible. Just horrible online

Horrible is what these people are. It took 3weeks before i got my domestic order (came incomplete) and they claimed the post returned back to them 3 times because i wasn’t home which is a blatant lie as i am always home since i work remotely and received dozens of deliveries within that period except these people. Moreover in the event i’m not home DHL always leaves a notice to pick up from their office and i have never had an encounter where my delivery was returned to sender except with these guys. They never bothered to notify me of anything and i would have to always call check. I’m still waiting for a refund they promised for the missing order still nothing. Other horrible details of my experience i haven’t added to this review. I’m only glad it wasn’t an expensive order but if you can’t trust someone with little things, why would i ever trust them again. Never ever shopping online here again thats for sure.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

This is the first time I am…

This is the first time I am dissapointed with GT world ,delivery is fester but the wig I bought is horrible looks totally different from what I ordered,the Mascara is dry nothing in it,the brush from eye shadow falling off never again I will buy anything from this Shop!

10 May 2023
Unprompted review
Rated 1 out of 5 stars

Exploding hot comb and terrible services

Their services is terrible, they sold a defective hot comb (dream hair product) which exploded as soon as it was connected and messed up my electricity. Do not buy this terrible product.

31 December 2022
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

We are Herby apologies for the unexpected experience you have went through, Please share with us your Order number or you may contact us on +49 6051 4933007 oder +49 6051 88660 and we will be Happy to assist you and solve your issue

Rated 1 out of 5 stars

I finally got my refund after about a…

I finally got my refund after about a month.what a relief.

11 February 2023
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

We are Herby apologies for the delayed that has been occured . we are looking forward to provide you the best service

Rated 1 out of 5 stars

I haven't receive my package

I haven't receive my package. it is 3 weeks ago. They have already taken my money, but no package. They keep sending the same email, that they can't deliver my order. It's a scam.

6 February 2023
Unprompted review
GT World of Beauty logo

Reply from GT World of Beauty

We are Herby apologies for the unexpected experience you have went through, Please share with us your Order number or you may contact us on +49 6051 4933007 oder +49 6051 88660 and we will be Happy to assist you and solve your issue

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look