Grocery Online Reviews 161

I won't be buying my groceries online from Asda again. I had a problem last time and Customer Service (i.e the Call Centre) was abysmal.No help at all.
I'm not going to waste time telling them what went wrong because their system is so bad they obviously must know full well it isn't working and just aren't bothered.

No delivery of item bought. I ordered in Sept 2023, this is December 2023 and still no delivery. Scam, Scam, SCAM ALERT.

Great food, packed well and delivered on time. Thank you!

This is very unfortunate that the package has not been delivered on the given address. We are still struggling to get it.

I hate it when my orders aren’t delivered on time. I really do.

Did not get the delivery . Waiting for refund

Excellent selection of the Haldirams products I was looking for. Competitive price and fast delivery. They were out of stock of one item, but informed me and refunded my payment immediately. I recommend Haldirams One Minute Khana to anyone who enjoys spicy plant based Indian dishes.

Ordered online and next day groceries delivered.

Order was placed on 10 Dec 2021 but received in Jan 2022

Very disappointing, wouldn't recommend. I ordered well before Christmas to then receive an email delivery would be after Christmas. I accepted that albeit an inconvenience. It was expected yesterday (30th), still waiting! They were supposedly despatched on the 29th, and they are frozen items! I dread to think where they are kept stored. I will NEVER use this site again, or any company using APC as their courier service. Considering the hefty postage costs I expected a speedy service!

Updated. The items arrived and shows signs of thawing and the package was soggy! So much for "frozen food can withstand 3-4 days"!

Good service, will order again definitely

Extreme bad experience
Order delayed by week
Excess charged has not been reversed

I haven't received the order yet, I placed it 2 weeks back and there is no sign of delivery. And they are also not ready to refund the amount. Customer service is terrible they don't reply you at all, customer care number does not work. Shouldn't have trusted this website.

Order delivered partially with no information on when the remaining order will be delivered, its been 3 weeks.

Brilliant, thank you!
Great products and great prices.
Free prompt delivery.
I couldn't ask for better :)

Excellent service as always, on prompt delivery. One of the item was wrongly delivered but they exchanged it quickly without any hassle. Would be great if they can add more brand of Chapatti flour like elephant gold. One of the favourite online shop.