Morrisons Supermarkets Reviews 

If I could leave no stars I would, 2nd time salad bar is closed 5.10pm. Excuse? I have two areas to close the deli and salad bar. Both appeared shut. The staff member raised their voice at us" its not my fault ". Tried to speak to the Manager gave up after 10 minutes waiting.
I am down in Penzance staying with my daughter and granddaughters.
Really will not use this Morrisons again.

I received your reply, this review is about your SALAD BAR, NOT YOUR CAFE. Please have the decency to read a review properly. Your reply reenforce my view of your store. It remains at ZERO STARS.

What is good about Morrisons? I struggle to find anything apart from the fact that it is convenient in terms of location.
Check out is a fraught process.
Vouchers are more often than not unrecognised (the machines don't accept them on checkout, the staff are often aware of this, but say nothing has been done about it) - this beggars belief. Why do I receive a few vouchers in the post or online which encourage me to go into the store, only to find they aren't recognised at the till, and points can't be added?? And customer service can't help as their machines can't add the missing points.
The self service machines are supposed to reduce the queues, but no, I don't think I've managed to use one a single time without an error appearing. Added to which it's difficult to find a member of staff to put things right.
The customer service in store are friendly enough but having to queue up there because my vouchers aren't recognised is an absolute nightmare.
And it happens time and again. The response from the complaints department in their so-called customer service department was a waste of time, uncaring and didn't address the bigger picture of Morrison's ripping off its customers.
Morrisons, you should be ashamed.

Morrisons have stopped putting country of origin on most of their produce. What are they hiding? I would buy more if they were honest.
Ingredient lists often not shown now too.
Do we have to thank the American owners of this. Things always go downhill whenever they take over.

YOU STOLE MY MONEY. I MADE AN ORDER THROUGH JUST EAT AND YOU DID NOT SEND ALL MY ITEMS YET YOU TAKE THE MONEY FROM MY BANK, THAT IS CALLED THEFT AND ITS AGAINST THE LAW, I RANG YOU AND GOT TOLD TO RING JUST EAT BUT JUST EAT DONT SUPPLY THE FOOD THATS YOUR JOB SO YOU HAVE MY MONEY AND MY FOOD SHOPPING, YOU JUST STEAL FROM PEOPLE, YOURCUSTOMER SERVICE HUNG UP ON ME AS THEY CANT ADMIT THAT THEY ARE IN THE WRONG AND GIVE ME THE GOODS THAT I HAVE PAID FOR, YOU ARE CRIMINALS, PEOPLE ARE STRUGGLING AS IT IS AND THEIR YOU ARE STEALING OUR MONEY AND NOT GIVING THE FOOD THEN WHEN YOU TRY COMPLAIN YOU TAKE NO RESPONSABILITY, YOU SHOULD BE ASHAMED, IM HOUSEBOUND AND USE HOME DELIVERYS REGUARLY AND I CANT AFFORD TO REPLACE THE ITEMS THAT YOU DECIDED TO STEAL FROM ME,

We went for dinner at Morrisons in Llanishen, and the service was bad, we had to waitcan hour for our dinner to be served, and when it came after reminding them we were still there, the onion rings were so over done they were rock hard, and the burger was underdone all was ineadible, this cafe has really gone downhill, we wont be going back there.

I am a Morrisons delivery pass holder and have technical issues with my account, this happened after I placed a Now order and will no longer accept my address. This started 9 days ago and have phoned 4 times to be told this will be escalated every time. I have emailed twice days apart and have not been contacted within 2-3 days as advised. Even tried deleting account and starting again which did not resolve my issue.
Hugely disappointed with the service from Morrisons. I will be taking my custom elsewhere.

Id like to give your Morrisons daily in Ashton's green drive a good review great staff and manager they go out of their way to make people feel special that's why I love this store I hope my review goes to the store concerned as they deserve a good review

Hungry this morning, so I looked for the nearest place to have a cooked breakfast.
Wish I hadn’t bothered. Morrisons Cafe in Hoddesdon is the worst place I have ever had the misfortune to eat at.
Burnt greasy, awful food. The place is so run down. Gaffer taped flooring, filthy, unclean surfaces. They need a visit from the health inspector. It is a desperate place.

Thought i would do a better grade shop than Aldi. Morrisons always used to do good bread and baked goods. I was shocked by hiw low grade and overpriced things were. I brought a white split tin loaf. Hands down it was the worst bread that I have ever tasted. I fail to see how it could even be described as bread and was really low grade. The sausage rolls were the worst I had ever tasted. My husband had one bite rolled his eyes in disgust and offered me a bite. It was disgusting and even my dogs walked away from the remaining half. The other 3 went in the bin. Don't care if you do better with your produce or poorly stocked shelves because that trip disrespected me and did not provide me with what I thought I had paid for...bye bye 3rd rate Morrisons you don't deserve customers

I have been customer for many years but today had subs in my order refused the subs driver took them away but still got charged for them I ring customer care I was told they will refund me but it will take two weeks to refund me. What a way to treat disabled pensioner, when I told customer care I am not sure if I will shop again with Morrisons could not care less. I have been regular customer with Morrisons every few weeks but don't want my custom anymore well that it looks to me. As i havent heard back off morriason another supermarket offered me ten pounds off my first order to leave morriason

I have found over recent months that my local Morissons store `Leigh `Lancashire that stock is really low . I went on a Tuesday and there were very few gluten free choices and the fresh vegetables are very old and not the reputation that they like us to believe by the marketing.

It started a few years ago when I moved to Speke, Liverpool.
I first noticed the price of sirloin steak rising rapidly from £5.50 to £7.00 it is nice steak but sadly now out of my price range.
Since then I've noticed that when there is a price increase, its always around 10% or higher. Examples Morrisons spreadable £1.95 to £2.18. Small eggs and £1.00 to £1.10. Garlic individual 45p to 50p.
The meat dept. Is now closed and the repacked meat selection has almostdisappeared. No pork chops for weeks.The meat shelves have been filled with ready meals, I mean who eats that processed rubbish? The illiterate, I guess.
I'll try not to bore you with over charging at the till. Examples 3 large onions in a net bag 90p checkout £2.10 other refunds I've had from 25p to £6+ this is the only supermarket that I've noticed that I know of that has this problem, I mean how many people check their till receipt and reading their till slips you need a Masters degree.
Morrisons are on their way down, I can see the problems, why can't the CEO's see it?
Finishing on a good note their tiger buns are delicious at £1.50.
As a result of all this I only shop at Morrisons when I have to.
My 2 year prediction. Morrisons will be liquidated, WAKE UP MANAGEMENT!

I've been a loyal Morrisons customer for many years, but after my latest experience I've finally had enough. This was my last shop with Morrisons.
The final straw was a ridiculous substitution on a recent order. A pack of 180 teabags was on offer for £5 but was unavailable. Morrisons substituted it with two packs of 80 teabags at £3 each. So instead of 180 teabags for £5, I received 160 teabags for £6. Fewer teabags, higher price. Apparently that's what passes for customer service these days.
Unfortunately, this isn't the first time I've been stung by nonsensical substitutions, but it was the first time it annoyed me enough to submit a complaint through Morrisons' Facebook page. Unsurprisingly, a week later I was still waiting for a response.
I then phoned to cancel my annual Delivery Saver pass, which still had several months remaining. I was told it could be cancelled, but Morrisons would be keeping my money and issuing no refund for the unused period. When I asked to speak to a manager, I was told none were available but someone would call me back within two hours.
That was over 24 hours ago. I'm still waiting.
The most astonishing part is that I never even got the chance to discuss the original teabag issue with anyone who seemed remotely interested.
The decline in Morrisons' standards has been dramatic. Customer service is virtually non-existent, complaints are ignored, and loyalty appears to count for absolutely nothing. Since the takeover by private equity, the quality of both service and customer experience seems to have fallen off a cliff.
After many years of shopping with Morrisons, they've finally succeeded in driving away a genuinely loyal customer. I can no longer recommend them to anyone.
One star. Only because zero stars isn't an option.
EDIT: 19/07/2026
I responded to Morrison's, per their request. Eventually they replied, offering me 5000 More points (£5 voucher). I explained that a voucher was of no use to me, since I no longer shop there, and suggested they donate it to a food bank. I asked again about the refund for my unused Delivery Pass. That was June 25th. Still no response. I'm hoping this edit will spur them into action, or I will suing them at Small Claims Court

The one thing you can say about Morrisons is they are reliable.
As honest as Donald Trump
As reliable as a British Summer

When they have a good offer slapped all over the Papers/TV.... They can always be relied on that the only thing available will be the empty shelf.

You would think that when they have a special offer they would have extra stock... But no, Morrisons have less stock and like Bullseye in the eighties all you can get is to see what you could have won. As the shelf sits empty, you can come back tomorrow for more empty shelves .

In that.... You can always rely Morrisons.

For 6 years ive had problems with a member of staff at morrisons hunslet ive had threats and abuse so bad ive had to report it to the police. The last incident was i went to the counter and Jo said she wasn't going to serve me i ended up getting banned for a year just for saying I don't want you to serve me. Its about time something was done with this store the staff can be abusive and threatening to customers and get away with it morrisons is the only store you get abuse from staff

Just to let people know morrison breakfast it's not cook we always go there for breakfast whan we stop at butlins 11/6/2026 the lady never give us a receipt

I have a Morrisons account and more card but I am unable to log in to my account to order on line , activate offers, use vouchers because I am locked out.
When I try to reset my password I never receive an email to get a code to unlock it.
I have tried many times to do this and still cannot get a code in return. It’s not in spam or anywhere else.
I have written to customer service many times , sometimes they reply and say they will get the problem looked at and other times totally ignored.
We have been a big customer of Morrisons for years.
I am desperate to know how to resolve the issue. In the meantime will stop shopping at Morrisons.

Went to leek Morrisons to do a shop this evening filled my trolley went to the till and only one till open with a queue of six with weekly shops . I will not use self service so I stud for five minutes queue not going down so I left my trolley and walked out absolutely disgusting I’m also disabled it’s not good enough, also why are all the shelves empty of every day goods 😤
Went to coop and got sorted 👍

I visited Morrisons in Hastings today 15/06/2026 I can’t fault their stock and range of products but I found the staff members that I dealt with in self checkout area very offhand and treated me as if I was nuisance rather than a customer

A little disappointing

This review is for the staff at Morrisons cafe in Bangor North Wales

We called in for breakfast on Sunday 17th May the place was packed and staff were run off their feet however they were calm and patient and kind

One male server at the till was more than happy to help me with a complicated order and went out of his way he is very well mannered and kind

Another young female assistant was more than happy to go and get more coffee cups even though they were at the back of the shop

It really added to our experience even though it was just a breakfast it made our day