This will be 4th holiday , always helpful , friendly staff. Prices are good value , especially as there is a guide to help you through your holiday. So many holidays to choose from , great range... See more
Location
Switch location4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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See what reviewers are saying
Quick and easy booking. Have used Great rail journeys before twice. Thought there may have been a loyal customer discount but still a good price for the package we wanted. Looked around and compared w... See more
Having chosen our cruise holiday in 2027 from the brochure which showed many interesting destinations, I phoned to make a booking. The phone was answered quickly by Paul and I told him of my choice. H... See more
Lady on phone very good even when the phone wasn’t very clear she wanted to make sure everything clear sure with the hotel that we could have a walk-in shower in our bedroom something she was not for... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom
- 0190452936
4.7
Excellent
93 reviews
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Booking process easy and quick
Booking process easy and quick. Staff friendly and helpful. 3rd trip with Great Rail.
17 July 2026
Polite and efficient and very helpful
Polite and efficient and very helpful - even making a useful suggestion (which we took up) about an alternative to our return flight.
18 July 2026
We have enjoyed each of our five trips.
We have just come back from our fifth trip with GRJ, this time to Sorrento and Rome. We have found the Tour Managers to be knowledgeable and VERY helpful. The level of organisation is top notch. We liked it so much that we have booked a different holiday with GRJ for next year.
The booking process is easy. We rang up and were able to ask questions and got sensible replies. The staff were knowledgeable and did not push their products. There was no "sales" chat.
The quotes are what you pay. There are no hidden "extras".
17 June 2026
Unprompted review
Very clear user friendly web site and…
Very clear user friendly web site and positive follow up call to address specific queries re possible flight changes
22 July 2026
It’s always a pleasure to deal with the…
It’s always a pleasure to deal with the GRJ staff and this time was no different - a straightforward interaction with a pleasant young lady and another booking is in place.
Recommended as always
18 July 2026
I have travelled with Great Rail…
I have travelled with Great Rail Journeys before and thoroughly enjoyed it. Our guide was amazing with so
much knowledge at his finger tips. My next journey with them will be quite different, but I am confident that I will enjoy it.
22 July 2026
Was offered an upgrade which was then…
Was offered an upgrade which was then denied the next day. Not good at all.
18 July 2026
Everyone I spoke to was very…
Everyone I spoke to was very knowledgeable on the cruises and excursions that were included.
22 July 2026
Real people better than websites.
Helpful people when telephoned. Great to speak to real people quickly and easily rather than struggling with websites.
17 July 2026
Helpful and polite
Luke was helpful and polite from the start, and answered our questions without hesitation. Documents arrived promptly and correctly. All in all, a hassle-free process, with plenty of time for us to consider all the information and options.
22 July 2026
Super friendly and knowledgeable staff
Before booking we had a lot of questions and all these were answered by a friendly and knowledgeable sales people that enabled us to book our trip
22 July 2026
Helpful service
15 July 2026
The chap I spoke to for booking my…
The chap I spoke to for booking my holiday was very good indeed.
21 July 2026
Reminders dont always work.
I had requested a heads up when a certain booking became available as a single traveller. I accidently spotted the booking by chance and had not been advised of single availability as promised. Fortunately I was able to get on the trip . Always a problem as a single traveller.
20 July 2026
The agent was polite
The agent was polite, friendly and professional.
My holiday was confirmed in a short period. It is unfortunate the agent could not give me information re flight supplements at the same time and had to refer my query on.
21 July 2026
Easy online booking system
Easy online booking system, and quick confirmation.
Phone calls answered promptly, and very friendly staff.
21 July 2026
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