Graystons Solicitors Reviews 41

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I instructed Graystons to act in relation to a clinical negligence claim. Emma Fawdry was the Solicitor with conduct. Emma was professional and courteous, managed my expectations and offered suppor... See more

Company replied

Rated 5 out of 5 stars

I was really well looked after and communication between me and the company was constant and clear. Felt welcomed to always contact if I had any queries. In particular a massive shout out to Lau... See more

Company replied

Rated 5 out of 5 stars

Graystons' has been very supportive throughout my claim with them. My solicitor Sean has made sure I am updated at every stage and has made sure to prioritise my best interests in the claim. The w... See more

Rated 5 out of 5 stars

Graystons dealt with my claim with such excellent service. Lydia in particular was amazing, she kept me updated at every stage in such a friendly and helpful manner. She was reliable and professional... See more

Company replied

Company details

  1. Law Firm

Written by the company

Graystons Solicitors are specialist clinical negligence solicitors dealing with negligence cases nationwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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Rated 5 out of 5 stars

Good communication, good outcome. Recommend.

I instructed Graystons to act in relation to a clinical negligence claim. Emma Fawdry was the Solicitor with conduct. Emma was professional and courteous, managed my expectations and offered support during a difficult and emotive period. Having a Solicitor as a client brings its own dynamic but Emma managed wonderfully. Thank you Emma. I really appreciate your hard work and am pleased that it is all over.

13 April 2026
Unprompted review
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Reply from Graystons Solicitors

Thank you for the review.....we really appreciate the feedback and glad we could bring your claim to a satisfactory conclusion.

Rated 5 out of 5 stars

My experience of the service provided by Graystons Solicitors

My experience of submitting a claim relating to clinical negligence to Graystons Solicitors has been exceptional. I was initially sceptical but soon realised that I was in the right place, working with the right people, who were instrumental in bringing the claim to a successful outcome. Richard Roberts and his team are experienced, empathetic, efficient and exhibited an exceptionally high standard of skill, competence, and reliability. I would strongly recommend Graystons to anyone who has concerns about which path to follow when considering submitting any claim for legal assistance.

6 February 2026
Unprompted review
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Reply from Graystons Solicitors

Thank you for the great review. We really appreciate it.

Rated 5 out of 5 stars

Brilliant team!

I will always be grateful for the team that handled my case and fought for me. Everyone I met along the way were amazing and sympathetic to my case. They were upfront and honest and kept me updated with the progress. A special thanks to Amy Hutchinson on who never gave up and kept my spirits up when I was fed up with it all! Her perseverance won my case for me and I really can't thank her enough!

22 December 2025
Unprompted review
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Reply from Graystons Solicitors

Thank you so much for the great review. It's really appreciated!

Rated 5 out of 5 stars

Lovely staff

Lovely staff, professional and kind. Knowledgeable in their field. Keep you informed of how things are going all the way through your claim. I would certainly use them again if needed.

17 April 2025
Unprompted review
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Reply from Graystons Solicitors

Thank you so much for the review. We really appreciate it.

Rated 5 out of 5 stars

Superb Legal Experts

Fantastic advice and nothing was too much trouble for this wonderful Company.
In particular Richard Roberts was absolutely superb in handling our case, whilst demonstrating empathy and compassion at all times.
I would encourage anyone who needs legal assistance to contact Graystons.

17 April 2025
Unprompted review
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Reply from Graystons Solicitors

Thank you for the review. We are so glad we could help.

Rated 5 out of 5 stars

I am so grateful to Graystons and…

I am so grateful to Graystons and especially Richard, who assisted me with such kindness, care and professionalism. I felt supported and listened to at a time when I needed it most. Richard really cares about the work he does and it is obvious in his approach. Thank you so much.

28 February 2025
Unprompted review
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Reply from Graystons Solicitors

Thank you. We really appreciate the review.

Rated 5 out of 5 stars

Excellent service from Lauren.

Excellent service from Lauren.
Very helpful, kind and professional throughout my case.

9 December 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for the great feedback. It is really appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very supportive and professional through out the process. Always kept informed and up to date at any changes to the process. Thank you

28 November 2024
Unprompted review
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Reply from Graystons Solicitors

We are very glad we could help.

Rated 5 out of 5 stars

I can’t recommend Graystone Solicitors…

I can’t recommend Graystone Solicitors enough. Richard dealt with our claim in a friendly yet professional way, ensuring all questions were answered fully. I felt well informed and reassured at all times during the process, making the whole experience a lot less stressful even when the respondents were not engaging, Richard kept on them to ensure the process moved forward.

10 October 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for your kind review.

Rated 5 out of 5 stars

Brilliant

I would definitely recommend Graystons to anyone, and I am very thankful that they were recommended to me. Lauren Teggin dealt with my claim and was very professional but friendly, approachable and understanding throughout the whole process and explained everything to me in a manner that I could understand.
I can’t thank her enough for all her help and Thankyou to all involved in resolving my claim.
Kathryn Sharrock

11 September 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you very much.

Rated 5 out of 5 stars

The Best- Graystons

I can’t recommend Graystons more they are so professional, quick, knowledgeable, responsive and caring. Just what you need in your corner . Thank you we will forever be grateful for your hardwork.

30 August 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for your kind words.

Rated 5 out of 5 stars

Could not fault them

I was really well looked after and communication between me and the company was constant and clear. Felt welcomed to always contact if I had any queries.

In particular a massive shout out to Lauren Teggin - she was professional, well prepared and reassuring. Was always available for me if I had any questions!

Highly recommend these people could not fault them.

13 August 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for the review. It is much appreciated.

Rated 5 out of 5 stars

Thank you to Lydia and all at Graystons

From start to finish Lydia and her team made everything seamless for me , i can't thank them enough for being there , i was treated in an professional but friendly manner , everything was explained clearly when i didn't understand , kept informed at every stage , Thank you to all at Graystons for an exceptional service

12 August 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you, we are so happy that we could help.

Rated 5 out of 5 stars

Thoroughly recommend

Lydia was so knowledgeable, supportive and kind, guiding me through the sometimes difficult processing of my clinical negligence case, I always felt like I could speak to her whenever I needed reassurance or to check in where the case was up to, and she was unfailingly professional and respectful. Every other person I dealt with was also kind and efficient.
I would not hesitate to recommend you work with Graystons should you have need of them.

3 June 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for the review. We are so glad we could help.

Rated 5 out of 5 stars

Would just like too say Graystons …

Would just like too say Graystons solicitors have been very good with my medical negligence claim, but need too highly recommend 1 solicitor Richard Roberts who updated me constantly throughout my claim,he was very professional and rang me back prompt when I asked him too, couldn’t fault him at all, and couldn’t of asked for a better solicitor too deal with my successful medical negligence claim, thankyou once again Graystons solicitors and especially Richard Roberts, Alicia

22 March 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you so much for your kind feedback.

Rated 5 out of 5 stars

Grayson Solicitors have been excellent…

Grayson Solicitors have been excellent in dealing with my case, and kept be informed at all times, I would highly recommend them.

12 April 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for taking the time to review us. It is appreciated.

Rated 5 out of 5 stars

Simply the best

Graystons must be the number one to go to for claims. They have worked very hard for me, constantly keeping me up to date with progresss. Not one question was too much for them always very helpful and polite staff. Always felt I was their priorty, I took their advice and I came up with a very satisfactory result. Would never go anywhere else.

25 January 2024
Unprompted review
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Reply from Graystons Solicitors

Thank you for your kind words

Rated 5 out of 5 stars

Highly Recommend Graystons

Graystons made everything as straightforward as possible and always kept me updated on the progress of my case. All of the staff I encountered were helpful and courteous. My solicitor, Lydia, was brilliant, and pushed hard for progress to be made and a resolution to my case. I highly recommend Graystons.

17 October 2023
Unprompted review
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Reply from Graystons Solicitors

Thank you very much for the review. We are glad we could help.

Rated 5 out of 5 stars

Would highly recommend

Professional, knowledgeable and courteous throughout my case. My solicitor Lydia was excellent - regularly providing updates to my case and explained things in leyman terms throughout. This allowed me to make informed decisions on how to progress my case.

22 August 2023
Unprompted review
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Reply from Graystons Solicitors

Thank you very much. The review means a lot to us. Al the best.

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