Gravity Forms Reviews 99

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I often have to create complex forms with conditional logic, and Gravity Forms is the only plugin I have found that is robust enough to do what I need. Its intuitive interface also makes these tasks... See more

Rated 1 out of 5 stars

Horrible customer service and faulty product. I have been trying for weeks to get an integration working with Zapier, following their own user guide. When i reach out to get help I'm not even abl... See more

Rated 5 out of 5 stars

I've been using Contact Form 7 and WPForms for years for my client's contact form needs. Until recently, I needed a feature neither of them could provide. I tried a single license using Gravity F... See more

Rated 5 out of 5 stars

Gravity Forms is my go-to form tool! As a web designer, I have not found any other Wordpress form application that is as easy to update and has as many features as Gravity Forms. I use Gravity Form... See more

Company details

  1. Software Company

Written by the company

Powerful data capture fueled by Gravity Forms. The most powerful solution for building custom forms and flows to connect with your users and expand your reach. All in WordPress.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just does whatever you need it to do

Just does whatever you need it to do. I use it for my online quote request process - as certain options are chosen others become available or are dropped.
Makes for a very intuitive experience for the visitor.

16 February 2024
Rated 3 out of 5 stars

Great product, terrible pricing for existing/ongoing customers

I love Gravity Forms, but I don't love their refusal to honour existing customers when they have major sales like Black Friday.

Last year (2023) for Black Friday they had 50% off for new licences, but nothing for those of us with renewals in November. I contacted their sales team who said "The Black Friday pricing applies to new license purchases, not renewals or upgrades."

So, I simply cancelled my existing licence and signed up for a new one, which saved me hundreds of dollars. It would be great if I didn't have to do this…

29 November 2023
Rated 5 out of 5 stars

These guys absolutely super serve their…

These guys absolutely super serve their customers!

Whenever I have needs their support is all over it in a hurry.

And Gravity Forms is the best solution I've found and I've used many contact forms. Absolutely the best.

10 January 2024
Rated 5 out of 5 stars

Great plugin

Great plugin, easy to use, a ton of integrations, by far the best of all the WordPress form plugins that I've tried.

8 December 2023
Rated 5 out of 5 stars

EASE OF USE

The ease of use makes Gravity forms the best forms plugin! I am able to quickly and easily create a detailed form and gather all necessary information. Gravity forms stores all submissions and I am able to download whatever information I need for reports.

7 August 2023

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