Gravity Forms Reviews 99

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I often have to create complex forms with conditional logic, and Gravity Forms is the only plugin I have found that is robust enough to do what I need. Its intuitive interface also makes these tasks... See more

Rated 1 out of 5 stars

Horrible customer service and faulty product. I have been trying for weeks to get an integration working with Zapier, following their own user guide. When i reach out to get help I'm not even abl... See more

Rated 5 out of 5 stars

I've been using Contact Form 7 and WPForms for years for my client's contact form needs. Until recently, I needed a feature neither of them could provide. I tried a single license using Gravity F... See more

Rated 5 out of 5 stars

Gravity Forms is my go-to form tool! As a web designer, I have not found any other Wordpress form application that is as easy to update and has as many features as Gravity Forms. I use Gravity Form... See more

Company details

  1. Software Company

Written by the company

Powerful data capture fueled by Gravity Forms. The most powerful solution for building custom forms and flows to connect with your users and expand your reach. All in WordPress.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve been really impressed with Gravity…

I’ve been really impressed with Gravity Forms. One of the things I love most is how it automatically detects and adapts the accent color – such a small detail, but it makes the forms blend seamlessly with the website design. The default styling is modern and well thought out, especially the custom checkbox styles, which look much better than what you get with something like Elementor forms.

Another feature that stands out is the bulk add for choices – a huge time saver when working with longer lists. The conditional logic is also very straightforward to set up, even for more complex scenarios. On top of that, the plugin is highly customizable with PHP, which makes it easy to pull in dynamic choices from custom post types or other data sources.

Overall, Gravity Forms combines a sleek user experience with powerful flexibility, making it one of the best form solutions I’ve worked with.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Gravity Forms are great!

I use a Gravity Form on my website and really liked the ease of creating a custom form with a lot of fields and integrating it with Hubspot CRM. Thanks so much!

4 February 2025
Rated 5 out of 5 stars

Excellent Customer Service

I don't usually leave reviews, but the customer service here was exceptional. We encountered an issue with the interface between our website, PayPal, and Gravity Forms. The Gravity Forms support team went above and beyond to replicate the problem and guide us through troubleshooting. They pinpointed one specific issue and identified that the remaining problems were with PayPal. Their dedication and assistance were truly impressive.

27 January 2025
Rated 1 out of 5 stars

Worst form plugin ever - DO NOT BUY

Worst form plugin ever, their customer support simply does not exist, no communication at all. Their non-working forms are ruining my customer's business.

A customer of mine owns the Gravity Forms unlimited license (paid license) and some forms are not working properly (these forms were working just a few days ago).
I contacted the customer support, but no reply after several days!

18 December 2024
Unprompted review

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