GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

Simply brilliant, highly recommend

I'm very happy with my order, fitted what I was looking for exactly. Beautiful statement platters which (for me) also served as table decoration. Really elevated the event and I was happy with the quick delivery and turnaround. We have a severe nut allergy which they were able to accommodate in a reassuringly professional manner and that was simply amazing.

Everyone was asking where we got our platters from! It was delicious and I have since looked up a couple of cheeses which I'd never had before. I would recommend whole heartedly and look forward to using grape and fig again.

1 March 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much. We’re delighted that you were happy with the order and service provided.

Rated 5 out of 5 stars

boohoo Galentines Event

Katy & her team were amazing in helping us at boohoo's Galentines event in Soho last week. The food was incredible, as were the flowers. The team were super responsive and able to turn around our last minute request. Thanks guys!

13 February 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Lucy. We loved supporting your event and are so pleased we could assist. Look forward to working with you again soon!

Rated 5 out of 5 stars

Great Service

Great food, strong customer service ethos. Timely delivery. Would definitely use this service again especially as a delivered in gift.

11 February 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your glowing review! We're delighted that the platters were a hit and that our service met your expectations. We look forward to serving you again!

Rated 5 out of 5 stars

Lovely

Lovely, tasty, convenient!

15 February 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for choosing GRAPE & Fig!

Rated 5 out of 5 stars

Birthday brunch hit

Beautiful, delicious, user friendly and my guests were delighted. Would definitely recommend and hire again.

15 February 2025
Unprompted review
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Reply from GRAPE & Fig

We’re delighted the brunch was such a success and that your guests enjoyed it. Looking forward to catering for you again soon.

Rated 5 out of 5 stars

Always amazing!

Always on time and the presentation and quality is absolutely amazing! Have been ordering from grape and figs for a few years now for all our company events and they never disappoint.

12 February 2025
Unprompted review
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Reply from GRAPE & Fig

We really appreciate your continued trust over the years and are glad we consistently deliver for your events. Thank you for choosing GRAPE & Fig!

Rated 5 out of 5 stars

UNREAL.

UNREAL.
Worth the money
Communication, Delivery, and a WOW presentation.
Will be ordering again.

11 February 2025
Unprompted review
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Reply from GRAPE & Fig

Ah thank you so much Nina, it was a pleasure to cater for you and we hope to do so again soon!

Rated 5 out of 5 stars

Beautiful food that's also delicious

Grape & Fig were honestly such a great addition to your studio warming party! Katy was kind and helpful, recommending platters and suggestions for how much food we needed to cater for our guest list. We also ended up ordering on pretty late notice, but they were really honest with their timings whilst still working around other orders to make it work for us. The food was delivered by lovely Pam, who was a breath of fresh air in comparison to so many of the other deliveries we had for the party! The set up was simple and everyone commented on how beautiful everything looked and how delicious everything was. I'd recommend them to anyone and everyone throwing a party, little or large!

5 February 2025
Unprompted review
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Reply from GRAPE & Fig

We’re so pleased we could support your party and that both the food and service made a difference. Thank you for taking the time to share your lovely feedback and we'd love to cater for you again soon.

Rated 5 out of 5 stars

Excellent!

I am based in NYC, however was organizing a party in London. The team at Grape & Fig were so easy to work with when it came to coordinating light bites for the event. They were very attentive via communication to make sure the order was right, and delivery was seamless. Would 10/10 recommend and I can't wait to work with them again!

23 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much Robyn! We loved working with you and love to cater for you again in 2026!

Rated 5 out of 5 stars

A fantastic experience with Grape and…

A fantastic experience with Grape and Fig from start to finish! When your hosting or organising an event there is always a lot to think about and plan! The Grape and Fig team were highly communicative and even checking in on the day! The boards also didn't disappoint and were a showstopper! Everyone loved them and I would definitely use them again

23 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for taking the time to leave us a lovely review we really appreciate it and are so pleased that you were happy with your order!

Rated 5 out of 5 stars

A Festive Treat the Whole Family Loved!

I purchased the DIY Cheese Wreath from GRAPE & Fig, and it was an absolute hit with my family! My son and cousin had so much fun constructing it, and the rest of us thoroughly enjoyed eating it. The quality of the ingredients was fantastic, and the presentation made it a centerpiece for our gathering. I would definitely order cheese platters from here again—such a wonderful experience from start to finish!

24 December 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks so much for your lovely review Edwina, we'd love to cater for you again soon!

Rated 5 out of 5 stars

Grazing platters and cakes looked…

Grazing platters and cakes looked beautiful - and tasted fantastic. I was especially impressed with the vegan cheeses. Communication was excellent and delivery perfectly on time.

They are not cheap but you are paying for time and expertise of crafting a beautiful platter.

18 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your feedback. We’re delighted that you enjoyed the order and that the service and delivery met expectation. We'd love to cater for you again when you have another special event!

Rated 5 out of 5 stars

Great experience

Great experience, the team were very kind adjusting the experience to my request. only downside i would say is the price for size but aesthetic and process was 10/10 and tasted incredible - top quality ingredients!

16 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much, Tilly! We appreciate your feedback and look forward to creating another memorable spread for you soon.

Rated 5 out of 5 stars

Cheese and charcuterie platter was…

Cheese and charcuterie platter was amazing with a range of lovely meats and cheeses. Will definitely be ordering again.

The customer service and delivery was great. Thank you so much

11 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much Hannah, we really appreciate your order and are so pleased to hear that everything was enjoyed.

Rated 5 out of 5 stars

Personalised perfectly

I ordered before arriving in London. The ladies were so attentive, made it so easy to surprise my partner at the hotel and the board was delicious beyond description- the truffle was my fav. We loved the detail to see where everything was from.

4 January 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your kind words! We’re so glad that that platters were enjoyed. The truffle is a team favourite too!

Rated 5 out of 5 stars

Lovely Hamper Gift

Lovely Hamper Gift
I ordered this as a present for my boyfriend's family right before Christmas and they loved it. Everything was so beautiful and you could really appreciate the quality of each item.
Ordering process was so easy and quick - will definitely be my go to gift to impress.
Thank you!!

24 December 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you for your wonderful review! We’re so pleased your gift box was enjoyed and that the ordering process was easy. Thank you for choosing G&F.

Rated 5 out of 5 stars

100% Reliable

I ordered a box as a present to be delivered on the 24th of Dec. After experiencing some issues with the courier, I contacted the Team of Grape&Fig, who were surprisingly helpful and willing to guide me on the next steps. Very grateful for their assistance and quality of their services and products!

24 December 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Thanks so much for your order and kind review, we really appreciate you choosing GRAPE & Fig.

Rated 5 out of 5 stars

Cheese platter

It was very easy to order online and team were very nice calling me day before to confirm the details. I collected my platter which was packed in a very nice box. The platter was beautiful. Very tasty cheeses and every one in party loved the presentation and taste. The crackers were so delicious next time I will get more of them. If you are looking for a platter which is artistic, tasty and beautiful definitely order from Grape and figs. Your guest will be very impressed. Thank you for making my husband birthday even more special, he loved it.

4 January 2025
Unprompted review
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Reply from GRAPE & Fig

What a lovely review to kick off 2025! Thanks so much Leila, we're so pleased that you had a great experience and loved the platters. Happy Birthday again to your husband! I hope that we can cater for more of your special occasions this year. x

Rated 5 out of 5 stars

Just amazing!!!

I ordered one cheese and one charcuterie platter to bring to a New Year’s party, they’re so much more than I expected, amazing display and so high quality meats and cheese. The pre and post service has been great too. I’ll definitely order again. 5 ⭐️

31 December 2024
Unprompted review
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Reply from GRAPE & Fig

What a gorgeous review! So pleased that we could be part of your NYE celebrations, Lots of love!

Rated 5 out of 5 stars

Stunning grazing platters

I had a great experience with Grape and Fig. Their customer service was excellent and the grazing platters were complimented by everybody. Highly recommend.

14 December 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Ah thanks so much for taking the time to leave us a review Hedi, so pleased that you were happy with the customer experience that you received and enjoyed your platters! x

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