Baturina Homewear Reviews 125

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I found a YouTube video that reviewed a smoking jacket from Baturina Homewear and was instantly fascinated. I love such things and almost immediately went to their website. I chose the option to desig... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the tailoring and quality of a Robe ordered for my partners birthday gift. It fits perfectly; he is very happy with the product. We carefully checked the measurements vs detail... See more

Rated 5 out of 5 stars

Hands down great experience! It was a fun and exciting process all the way. They were very helpful and answered all my questions. And I could not be happier with my brand-new custom-made men's dressin... See more

Rated 3 out of 5 stars

Quality dressing gown, apart from the split lining from shoulder to cuff in one of the sleeves (where's the quality control... don't you inspect the garments before you ship?) - that and the hefty... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

Luxury robes and pajamas, handmade in Hamburg, Germany.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

As the saying goes, the third time…

As the saying goes, the third time is a charm—and once again, Baturina Homewear has exceeded every expectation. This is now my third custom order, and the experience has been consistently outstanding from start to finish.

Their commitment to exceptional customer service continues to set them apart. Every interaction has been professional, responsive, and genuinely focused on ensuring complete customer satisfaction. It's refreshing to work with a company that values both quality and the customer experience so highly.

The craftsmanship of the custom product is simply excellent. The attention to detail, premium materials, and superior construction are evident in every aspect of the finished piece. Each order has reflected the same dedication to quality and precision that first earned my trust.

I was equally impressed by the timely delivery. For the third time, my custom order arrived as promised, carefully packaged and ready to enjoy. Consistency like this is rare and speaks volumes about the company's commitment to excellence.

If you're looking for a superior destination for comfort and style in your home, I cannot recommend Baturina Homewear highly enough. Their products bring together beautiful design, exceptional comfort, and outstanding craftsmanship in a way that truly elevates any living space. After three successful purchases, I can confidently say they have earned a loyal customer for years to come.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

My smoking robe arrived

My smoking robe arrived, the material is even more beautiful in person. The workmanship is top notch. Truly an heirloom piece.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Custom Made Dressing Gown is Impressive!

The custom dressing gown is super comfortable. It is made of very soft and durable material. High quality across every inch. The attention to detail is impressive! The sizing I provided was used with great skill. This will surely last a very long time. Im glad I chose Baturina!

Cheers,
Don

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Elegance Tailored: The Ultimate Custom Made Men’s Dressing Gown Experience!

Hands down great experience! It was a fun and exciting process all the way. They were very helpful and answered all my questions. And I could not be happier with my brand-new custom-made men's dressing gown. Top notch quality, material, craftsmanship and attention to detail absolutely breath taking and second to none. Exceeded my expectations! I wish I had done this sooner. Thanks so much!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Too long

I am disappointed that the length of the garment is several inches too long. It drags on the floor when worn. Also, around the torso, the material barely overlaps when closed,and tends to gape open with movement.

4 June 2025
Unprompted review
Baturina Homewear logo

Reply from Baturina Homewear

Hello Michael,

We're sorry to hear you're not happy with the robe.
We want to make this right. The best way to contact us with problems about an order is to send us an email.

It would be helpful if you can send us an email with more information how the robe fits you (for example a photo would be great), so we can understand better what's wrong and how we can fix it. We can do an exchange or alterations. See our returns page for reference: https://baturina-homewear.com/customer-service/returns-refunds/

Rated 5 out of 5 stars

Wow!

Wow, what a quality garment! So often when one orders online, the product that arrives is disappointing. But this is every bit as good as I had hoped! It did, however, take six months to arrive, but fortunately well worth the wait!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a smoking jacket and a robe…

I ordered a smoking jacket and a robe from Baturina. From start to finish, the service and attention to detail are excellent. They ensured a perfect fit. I will be coming back to purchase more items for sure.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Tailoring & Quality of Robe

Very impressed with the tailoring and quality of a Robe ordered for my partners birthday gift. It fits perfectly; he is very happy with the product.
We carefully checked the measurements vs details on the website.
The Robe is from a limited stock of fabric (Floral Elegance Jacquard Dark Burgundy Velvet).
It’s of an exceptional quality. The initials on the breast pocket for no extra fee was very good and a lovely finishing detail.
It arrived faster than I thought from other reviews. Ordered on 18/5 and arrived 23/6.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Quality, beautiful robe

Robe was thick, warm, and beautiful. The sleeves of the off-the-rack size were too short, so I contacted them and they custom-lengthened them at no charge (apart from my return postage cost).

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship

Beautiful craftsmanship! It came in absolutely perfect and high quality. Took a bit longer than advertised, but when I reached out they responded quickly with a shipping date.

9 May 2025
Unprompted review

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