Grantham's Reviews 

Ian was very helpful from start to finish with our purchase. He organised a lovely site for us to stay overnight to make handover easier! All at Grantham’s were very friendly and helpful would highly recommend.

Simple product with a simple problem that is taking weeks to resolve.
Customer support turn around of over a week between emails and then given the wrong returns label that would end up with the parcel to be returned instead sent back to me.
No apparent returns process.

Great service, quick delivery.

Good service,good price prompt delivery,will use again

Excellent service, communication and speed of delivery thanks.

Fast delivery

Easy to order and delivered quickly

Was looking for a new key set for my caravan and Grantham's were the only people who had it in stock.

I ordered it on a Sunday and later that day I received an email from Amanda who had already packed and prepared the item for dispatch. I received the item via Royal Mail a couple of days later.

Overall an outstanding service and very impressive. Highly recommended.

Great service prompt delivery would use again and recommend.

Very helpful and good communication and delivered very quick

Very quick next day delivery spot on seevice

Only ordered 2 things however it cost me nearly a grand , only for 50% of the order to turn up incorrect. I still have the wrong item in my car waiting for collection that I arranged with Grantham only for it not to be collected as planned. I am still waiting for the correct item to be delivered. The mistake on delivery cost me money on changing plans that I had made with this equipment but that doesn’t seem to be their problem. I arranged with customer service that I would be at my work location within a 8.5 hour day shift and the collection never happened only on complaining that I was told that the collection could be anytime through the day even when agreed a 8.5 hour window. I get the feeling that I should have stayed at work until the driver turned up which may or may not have happened.
My opinion.
Steer clear.

Always order from here for my caravan spares and accessories never had any problems first class service.

Great Service.
Ben and his team in the accessories shop have been wonderful. From quotes to delivery and advice, the service has been exemplary and they have fulfilled every promise.

Thank you.

CONVERSELY, the caravan sales and service & customer service teams have been totally the opposite and not remotely professional.

They would do very well to follow his lead.

Have left this review until I had received the order, and it was completed. Cannot fault any part of the process from start to finish. Product exactly as expected, and at a competitive price. Arrived when expected, and well packaged. Would definitely recommend.

Excellent service, was needing an awning light for caravan but I wanted same for same, and Grantham gave me the exact part number for ordering on their website. Could not fault their assistance in getting the right part for me.

Speedy response to my request- thanks

Easy ordering, delivered on time and packed well.

First class service, when I arrived at Grantham caravans at Retford Sheila who was on reception made me very welcome and talked me through everything and booked my pickup time for the next day. Highly recommend Grantham caravans service department.

Item delivered within 2 days, very well packaged and a great price.