Grand Union Plumbing & Heating Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company and consistently praise their dependable solutions. Customers frequently praise the exceptionally efficient service, noting that complex installations and routine repairs are always completed promptly and cleanly. Reviewers consistently highlight that all team members are extremely friendly, polite, and maintain a high level of professional standards throughout every visit. A few other people also felt that receiving clear, detailed explanations during complicated procedures made the entire maintenance experience much easier to navigate. Consumers additionally appreciate the reliable ongoing service contracts, remarkably helpful administrative support, and consistently punctual arrival times on every scheduled appointment.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the team for being fast, reliable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, efficient, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company, well organised and efficient. Have used Grand Union Plumbing twice now and on each occasion have been very happy with the work carried out. Both Conner and Marco were both very fri... See more

Rated 5 out of 5 stars

I have been using GU Plumbing & Heating for some years now and they never fail to provide a first class service from start to finish. It is so easy to book an appointment and I am kept informed includ... See more

Rated 5 out of 5 stars

Had a full boiler refit. Grand Union quoted me a better price than British Gas, and over 3 days of power flushing, fitting, and Hive setup, it was a stress free process. Connor was friendly,... See more

Rated 5 out of 5 stars

Received a text about 10 minutes before Mitch arrived. Completed the job, made sure everything was working & even recommended to turn the Boiler dial down to reduce energy costs. Very pleased with the... See more


Company details

  1. Heating Contractor
  2. Boiler and Heating Service
  3. Boiler Supplier
  4. Gas Engineer
  5. Plumber

Written by the company

Grand Union Plumbing & Heating is a premier plumbing and heating service provider based in Milton Keynes. The company is staffed by a team of certified and experienced professionals committed to delivering a broad range of services, characterized by excellence and customer satisfaction. They specialise in boiler repair, installation and servicing, and custom installations of bathrooms, utilizing high-quality materials and the latest technology to ensure durable, efficient outcomes. Known for reliable, prompt service and transparent pricing, Grand Union Plumbing & Heating ensures a smooth and satisfactory project experience for all clients. Their meticulous attention to detail and thorough aftercare have garnered high praise on platforms like Google and Trustpilot. For residents and businesses in Milton Keynes seeking dependable, professional plumbing and heating solutions, Grand Union Plumbing & Heating stands as the top choice, dedicated to exceeding expectations and delivering superior results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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No recent history of asking for reviews

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4.9

All reviews

(268)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Taps

Thank you Marco for replacing our kitchen tap. Prompt, professional, friendly and reasonably priced.
Definitely recommend this company to all.
Fenny Stratford

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This was a return visit to replace some parts on the boiler.
They were their usual high professional selves from making the appointment to fit in with me, notification of ETA of when Marco would arrive, which is always useful and, impressively, they stick to it.
Job was done efficiently and everything left tidy. Very pleased.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Reliable as usual

I have always used Grand Union and will not use anyone else, they resolved a shower issue for me quickly, reliable and prompt as usual, thanks again.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional Plumbing Company

From first contact with Mitch and then Lauren with regard to our plumbing issues it was clear that I was dealing with a very professional organisation who were interested to help solve our problems. The plumber Tomasz then did an excellent and fast job(s) fixing our two toilets. Highly recommended.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

From the initial phone call from GUP&H to book my appointment to repair the issue through to the site visit, I am over the moon with the service.
I received a text to say the engineer was on his way. Very respectful of the property and gives feedback on the issue and next steps. Can’t ask for more. Great 😊

4 June 2024
Unprompted review
Rated 5 out of 5 stars

A transformation beyond words

A transformation beyond words! I wont put a photo if the before because yes, it really was that bad! Having put off doing the bathroom for a number of years it was time for the bath to go & for us to get a shower put in instead. The bathroom before was in a horrific state, shiplap panels on all the walls with painted over mosaic tiles… horrendous! What Mitch & his team pulled off was beyond what we could’ve ever dreamed of. Every tradesman that came in was respectable, conscientious & incredibly hard working & worked together to ensure we had the bathroom we wanted, nothing was too much to ask. If I could give them more than 5 stars I would because they absolutely deserve it!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful and friendly

Really helpful and friendly. Drained blocked outside. Turned out to be further down the road after they did investigating. Still tried to unblock despite it being housing association issue. Would definitely use again

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Lovely new Bathroom

They were friendly, but very professional, and very hard working. They did exactly what we asked them to do for a fair price, and we are very pleased with the results.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I had a tap which was leaking quite alot of water. I requested a quote online and was called back within the hour. I was asked to upload a picture of the tap and had a quote in under 30 mins. Once I had accepted the quote, I had a call to arrange a time and date which we were able to get a next day appointment. Absolutely amazing. Marco came out, was quick and efficient and now do not have a leaking tap. Thank you so much. Would highly recommend!

8 May 2024
Unprompted review

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