Só queria elogiar a corretora. Abrir minha conta na GC para testar e super me surpreendi, muito eficiente, rápido pagamento. Vou usar sempre a partir de agora. parabéns! I just wanted to praise the b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't trust this company "According to their own bonus terms (clause 5.4), losses should be covered by the bonus after personal funds are depleted. However, my trading history shows the bonus was re... See more
Company replied
Grand Capital(GC) is my best broker I have used over time. Their support services, Free signals, expert support for investment portfolio has been great in GC. I think they should be awarded for t... See more
Company replied
Made a simple enquiry. Now I receive continuous calls cloaked from every province. This aggressive sales tactic is not welcome. I wish it would stop. Update Oct 6: Ali (in Canada)continues to berate m... See more
Company replied
Company details
Written by the company
Grand Capital is a long-established brokerage brand with 19 years on the market and a broad international presence (144 countries). The company provides access to 500+ trading instruments across 11 asset classes and offers five account types (Standard, MT5, Micro, ECN Prime, Swap Free), covering both beginner and advanced trading needs. In 2025, Grand Capital received multiple industry awards, including: "Best International Forex Broker" — Smart Vision Summit Egypt 2025 "Best New Forex Affiliate" — Forex Expo Dubai 2025 "Best Forex Affiliate Program Global" — SVS Bahrain 2025 "Excellence in Online Forex Training" — SVS South Africa 2025 "Best Partnership Conditions" — Forex Traders Summit & Expo Dubai 2025.
Contact info
Seychelles
- support@grandcapital.net
- grandcapital.net
You should know
2.6
Poor
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the service was very fast.
the service was very fast.
Attendants are very polite, I am happy with the service.
23 March 2022
Unprompted review
Reply from Grand Capital
Hello Gabriel Andrade,
Thank you for your 5-star review and for choosing us for your trading.
Grand Capital broker's history indeed spans 17 years and it is our impeccable transparency, integrity and performance that sets us apart from the crowd.
It is also the loyalty, wisdom and positive attitude of our clients like you that is the foundation of our reliability.
Best regards,
Grand Capital Client Support
she was really very helpful and cleared…
she was really very helpful and cleared all my doubts as well thank you
2 March 2022
Unprompted review
Reply from Grand Capital
Hello Ankush Jain,
Thank you for your top feedback and for choosing Grand Capital for your trading.
We are really proud that our service stands out from other for you. We believe that you are speaking about our Client Support team? Do you remember her name? We will reward her for assisting you, for sure.
Best regards,
Grand Capital Client Support
Marsudiyati
the best broker with friendly support team services, best contests and small trading spreads.. success is always grandcapital
18 February 2022
Unprompted review
Reply from Grand Capital
Hello Ipan Rawk,
Thank you for your positive appraisal and for choosing us for your trading.
Special thanks for mentioning our trading contests, past and present, which we renew and improve every year and which are enjoyed by thousands of traders every month.
We will also be happy to share your kind words about our work with the entire Client Support team.
Best regards,
Grand Capital Client Support
EXCELENT GRAND CAPITAL BROKER !
Your customer service or Support is the best. Very attentive and agile to solve each user problem. I give a 10 to Grand Capital and a 10 to Margarita G.
3 February 2022
Unprompted review
Reply from Grand Capital
Hello Juank Rojas,
Thank you for such an inspiring 5-star feedback and for choosing us for your trading.
We believe that you are speaking about our Client Support team member? Rest assured, we will follow your appraisal of her assistance to her.
Thank you!
Best regards,
Grand Capital Client Support
Good support and use esay language
31 January 2022
Unprompted review
Reply from Grand Capital
Hello Ittipon Butsunoi,
Thank you for your positive feedback and for trading with Grand Capital for so long.
We are really proud that our service stands out from other for you. We will also be happy to share your kind words about our work with the entire Client Support team.
Best regards,
Grand Capital Client Support
Best and more polite Trading platform I…
Best and more polite Trading platform I have worked with. Support always kind and fast to solve problem. 5 stars for sure!
20 January 2022
Unprompted review
Reply from Grand Capital
Hello Carmen Manigrasso,
Thank you for your 5-star review. We are grateful that you have chosen Grand Capital for your trading.
The high performance characteristics and reliability of our trading system is another aspect of our work that we take our pride in.
Best regards,
Grand Capital Client Support
Absolutely awful
Absolutely awful. Telephone manner from employee today 17th Dec 2021 was rude, unprofessional and uncooperative.
No way to treat potential customers
17 December 2021
Unprompted review
Reply from Grand Capital
Hello Paul Burrows,
We are sorry to hear about such experience of yours.
We have requested your personal information here and would appreciate your cooperation. Together we will be able to solve your issue, if any. You can check the review here: our Client Support receives top marks here and elsewhere.
You can also reach us on any matter concerning your user experience at Grand Capital: email support@grandcapital.net, text in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.
Thank you!
Best regards,
Grand Capital Client Support
The broker refuse to withdraw my…
The broker refuse to withdraw my deposit after my account was fully verified, without giving explanation.
The reply was to contact my account manager.
After contact live chat refuse to disclose any information also refuse to disclose compliance information. This broker is a SCAM! Regulators should step in imediatelly against this false brokers.
They replied after 2 years...
Also, they are working with IB'S to scam customers!
12 May 2021
Unprompted review
Reply from Grand Capital
Hello Francy,
You have not still provided any evidences of your case. We would appreciate your cooperation.
We have new Client Support managers, responsible for Trustpilot reviews, they decided to re-check the body of collected reviews. That is why we decided to contact you again.
Grand Capital broker's success story spans 17 years and it is our impeccable transparency, integrity, and performance that sets us apart from the crowd. That is why neither our offers to individual traders, nor our offers to IBs is a scam and/or fake. As for the latter, it is one of the most balanced IB program offers on the market, mutually beneficial for all the parties involved.
Therefore, the situation you describe is not possible.
We have requested your personal information here and would appreciate your cooperation. But you did not provide any credible evidence to back up your statements repeatedly, for the third time.
You can always reach us on any matter concerning your user experience at Grand Capital: email support@grandcapital.net, text in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.
Please, mind: Trustpilot is a service review platform that strives for fair, balanced and justified opinions. Their Guidelines for reviewers clearly outline the criteria for such reviews to remain online. Your review can be taken offline unless you provide that you had real trading experience.
Thank you!
Best regards,
Grand Capital Client Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.