Graces Bags Reviews 

My bag arrived on the 19th of March,2025. It was very well packaged. I was a little disappointed the bag was smaller then I thought it would be but I love it anyway. It is beautiful. Thank you very much.
Sincerely, Dolores G

Pleasantly surprised by the quality. It's not real leather, but honestly, it feels and looks just like it. A total win!

It took 7 days for my order to arrive, and I have no complaints. The tracking info was accurate, and everything went smoothly from start to finish.

Shipping took 6 days, which was faster than I thought. The updates were frequent, and I had no trouble tracking my package. Overall, very smooth!

The bag arrived in 9 days, right within the timeframe they promised. I had no trouble with the shipping process, and the bag was packaged really well.

The bag I ordered (Lorena Bag) looked beautiful online. Bag I received was horrible, was NOT leather and so cheaply made!! I requested return and they wanted to simply give me a 15% refund instead. ALSO, COMES FROM CHINA. The website looks so legit, saying handmade, but it's NOT. DO NOT ORDER!!

I wish I had seen the reviews before ordering. The bag I received is completely unusable because no credit cards will fit in the card slots. It is not made of leather as advertised. The zippers are heavy, gaudy, and very unattractive. The website may not have explicitly stated that the bags were made in the US but it was implied. They are obviously made in and shipped from China.

Requested a refund on the website but no response. I have now emailed a refund request.

Several of the bags I received have stitching coming loose. I'm not convinced that the leather is high quality either. It's embarrassing because I gave 4 bags as Christmas gifts.

I hope this message finds you well. I am writing to express my dissatisfaction with a bag I purchased from your store on November 15, 2024, which was delivered to me on November 26, 2024. Unfortunately, I have encountered several issues with the bag that I believe warrant your attention.

Firstly, I have only had the bag for approximately two and a half months, and I am already experiencing significant problems. When I set the bag down, it drops particles of material, which is quite concerning. This is not what I expected from a product that I paid a good price for, and it is disappointing to see that it has not even lasted for half a year without showing signs of wear and tear.

Additionally, I have noticed tears in the material, which further exacerbates my dissatisfaction. I have never owned a bag that I invested a substantial amount of money in that has deteriorated in such a short period. It is disheartening to see a product that I believed would be of high quality fail to meet those expectations.

Moreover, I was under the impression that I was purchasing a leather bag, but it appears that the material is not leather as advertised. This misrepresentation is particularly troubling, as I specifically sought out a leather product for its durability and aesthetic appeal.

Given these issues, I would like to know what steps can be taken to resolve this matter. I believe it is reasonable to expect a refund for a product that has not met the quality standards promised at the time of purchase.

Would not give one star if there was an option. Now advertising as Hannah-bags with same pictures, lies etc. Emailed to give them a chance to respond by return email Surprise surprise no response.

I hate to even give a one star review. The Grace's website is very misleading. I ordered a bag, that was supposed to be hand made leather - it is poor grate plastic and I would be embarrassed to take it out in public. I really do not believe any of the positive reviews as they sound to goody goody and made up. I don't believe that Grace's Bags makes some "great leather bags" for some buyers and poor quality plastic for others. It is a SCAM - don't waste your money, these bags come from China or India and they are laughing their way to the bank on fools who fall for their deceptive advertising.

PV bags out of China. If you want to return the items, return shipping address is in China

SCAM. SAME BAG IS $9.99 ON TEMU. PLASTIC, NOT LEATHER! I AM GOING TO DISPUTE IT ON MY CREDIT CARD!
WOULD GIVE ZERO STARS IF POSSIBLE.

I wish I had seen these reviews before I purchased two bags last fall. Very poor quality....saying they are going out of business is just their way to lure you...I fell for it. I sent numerous emails about returning them for a partical refund. It tooks weeks to finally get a reply. I paid for the shipping costs to China. I was shocked that they were sent back to me with package unopened. Truly an unethical business.

Update on my experience - they responded finally after I sent them a ton of emails. I asked for a 100% refund and return of bags - they refused - finally offered me 60%. I refused and continued to present my case to AmEx. Finally, I won and got a credit from AmEx. It was a matter of principle. I pointed out their refund policy and poor service and the fact that they advertise as leather bags and THEY ARE NOT LEATHER. keep track of your emails and challenge your credit card companies. It took 3 months !

I've had my Grace's bags for about 3 months now, ordered BEFORE i saw information on this being a scam. Honestly, the 3 bags I received were EXACTLY as described on the web-site, and made of quality leather. Yes, I was lured in by the closing sale, but the prices I paid were reasonable for the quality I received. They arrived timely and while only one of them actually works for me, I've gone way past the time where I would even try to do a return so have no experience on that end. I haven't seen any fraudulent activity on my transaction method so I'm ok for now. Perhaps I got lucky and I was one of the few they actually DIDN'T scam.....

This store is lying to you when they advertise a “going out of business” sale!! Don’t fall for this scam… Grace Bags is not “going out of business” at all it’s just a marketing tactic.

Updating: They are now threatening to takedown my review! :-( … Why? I do not understand, I gave an honest review. I felt scammed as this company is advertising a “going out of business sale” when in fact they are not planning to go out of business at all. They only want to pressure you into buying.

P.S. I do like the big tote bag I received from them.

The purse was shipped from China, I ordered without checking reviews. Cheap plastic material and poorly designed. Wow, always do a background check.

The bags were advertised as genuine leather and they were not. I bought 4 bags as gifts and they were cheap and I would have been embarrassed to give them as gifts. Very disappointed!!

Beautiful bags, very well made and great quality leather - I love my bags and will be back for another! Highly recommend.