Graces Bags Reviews 2,103

THE WORST!!! first of all there is NO Grace, then the picture is not the real sizing. Then the "leather" is plastic VEGAN leather" lol. really.... Then I wore it ONE time and the stitches ripped open. They wanted $30. to return the 2 bags.
BE WISE.....

This company has a Facebook ad that advertises false information and fraudulent products. The ad states family own business that makes genuine LEATHER handbags and all of that is false. I received fake leather bags. I emailed LG EXPRESS for return and refund. They replied saying the shipping is too expensive for me to return and they will credit me 20% and keep the bags. Then 40% credit when I refused. When I threatened to file a complaint with the CFPB and PAYPAL, they offered 60%, then 80%. NO. I looked online and saw numerous complaints about the FB AD on Trust Pilot and other Google review sites. Facebook refuses to close down this ad or the Grace Bags Profile page. There's also YouTube videos - GRACE BAGS - SCAM OR LEGIT that I found after the fact of being scammed that warns people about this scam company.

RETURN ADDRESS ON ALL 3 PACKAGES IS Shipping Dept 5215 S Boyle Ave, Vernon, CA 90058 but the information to return the bags is Recipient: Maoqin Wang Address: Lane 1177, Jianlan Road, Meixu Street City: Ningbo, Zhejiang Postal Code: 315100 Phone: 15314571683

THIS COMPANY STOLE $312.62 FROM ME. AND PAYPAL DECLINED MY 3 COMPLAINTS WITHOUT EVER INVESTIGATING ALL THE EVIDENCE I SENT THEM.

I don’t normally complain. I bought 2 bags. Bag design is poor because the pockets are way too narrow and shallow to store anything significant like my cell phone or pens. But besides that - the craftsman ship and hardware are less than zero. The strap and hardware broke within a couple of months and at $80 per purse it should have lasted much much longer.

Looks like they might have disappeared...website no longer available. I also persisted and eventually got a full refund through my credit card after I returned the bag and they refused delivery!

At least you get SOMETHING. It’s not the best bag, but it’s served me for around 3 months. I would be hesitant to recommend this to others without improvements.

Absolutely disgusting scam. Not handmade not leather a total piece of plastic rubbish. The company wouldn't refund the money I had to claim back on my credit card. DO NOY BUY FROM THIS COMPANY

Order not received

This company is a total scam. The purses are not good quality and come from China. I attempted to change my order and I was told there was nothing they could do even though I contacted them the same day. Do not order from them!

It took a long time for my bag to arrive. I was pleased at 1st because it was exactly what I wanted even though it was obviously not hand made as advertised. I've been using it for several weeks and realized It Is NOT Leather!! It has several areas that have small tears and is leather-like vinyl over a mesh backing. I am terribly disappointed. Not only is it not leather it is not even as durable as the purses I've purchased and carried for years that cost 1/2 as much.

Complete scam advertised leather bags, shipped vinyl bags with cloth handles.

Can’t give zero, hence the 1 star. I bought three bags as presents for my daughters. As soon as they arrived it was obvious they are NOT leather! Contacted them immediately to ask for refund. They spent many emails trying to get me to accept a partial refund to keep them. I said no amount of reduction in price would make them leather! Then they tried talking me out of it by saying it would cost me more to send them back than the refund, as they were based in the Netherlands. I persisted in demanding a full refund as they had lied about EVERYTHING in their advert except the money they took off me. Eventually got a returns address - in CHINA! Sent the package as requested and was told time and again they hadn’t received it, so couldn’t refund me. Luckily I paid for tracking and could see it had arrived locally to their address. I contacted the courier who told me they had refused to accept my parcel! I contacted them asking why. That’s when I got my refund. Shocking company who shouldn’t be allowed to trade, but don’t let them keep your money. Keep going to get it refunded, it’s your right!

Fake, AI generated ads. Shoddy products. Not made in USA. Do not buy from this site.

The quality isn't very good and it arrived from China. Definitely not hand made.

You took my money and did not send me the bags I ordered. I want a refund on my Cash App.
Did you just steal my money?!?

Get better at flea market. lies about leather then when arrives not leather.not good fake either not hand made,nothing they said was correct except price,. No answer on emails about returns.

RIP off !! NOT LEATHER.
Took me over 6 months, constant email’s to get my money back for this PLASTIC bag made in china!
Don’t accept their initial offer to refund 20% they eventually offered to refund 60% of price. I refused just out of principal !! DONT BE FOOLED

Scam, not leather and bag fell apart soon after purchase

SCAM DO NOT BUY

IF YOU LIVE IN THE UK USE THE NCSC AND REPORT THIS WEBSITE OTHERWISE SIMPLY SEARCH

"SCAM WEBITE REPORT"

If you live in a EU country you should have a way of doing so!

I recently experienced a situation similar to others. I purchased six “leather” bags from a link promoting a business closure sale, intending them as Christmas gifts at a discounted price, expecting high-quality leather products. Unfortunately, none of the bags were made of genuine leather; they were made of fake hard plastic. I was deceived. I requested a refund and was informed that I could receive 20% back and retain the product. I did not wish to keep them, as they were not even worth the 20% refund. I received subpar imitations and am embarrassed to have fallen for this scam.