We ordered 2 shelves plus brackets on 10th May. We have received no contact since. We have attempted to contact them 17 times, using their email, their online form, the number on their website, a... See more
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See what reviewers are saying
Ordered some rustic shelves and brackets prior to Christmas. My order arrived earlier than expected, having been kept up to date throughout. The finished result is beautiful- highly recommend Grace a... See more
We couldn’t be happier with the shelf from Grace and Olive. It adds rustic yet modern charm to our kitchen. The shelf with the lovely organic wood patterns has a nice thickness to it. The wax finish (... See more
Great company to deal with, excellent customer service, fast turnaround and despatch. Shelves are well nice, proper rustic with a lovely finish. They look fab & have added much needed character in ou... See more
Company details
Written by the company
Grace and Olive Home are based in Bristol and deliver high end rustic furnishings for your home and business a across the UK. With internal and external offerings from shelving, tables and everything in-between, we're sure to be able to cater to your needs. Our highly skilled team of craftsmen and women work to the highest standards ensuring we always deliver on quality and service.
Contact info
Unit 25 brookgate trading estate, South liberty lane, Ashton vale, BS3 2UQ, Bristol, United Kingdom
- 07492753270
- hello@graceandolive.co.uk
- graceandolive.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Really pleased with shelves and the…
Really pleased with shelves and the brackets. Good prompt delivery too. Thank you
Fabulous craftsmanship
We received our radiator cover (Shelf with metal legs) and we are delighted.
Jordan was soo helpful after I contacted them couldn’t do enough for us , love supporting local businesses. It looks great in our hallway
Amazing service thank you x
Fantastic service and high quality rustic shelving!
We used the team at Grace and Olive to provide our digital marketing business with rustic shelving. The service was absolutely first class and the product was finished to the highest standard! Since then many of our team have gone on to purchase for their homes! Would definitely recommend them :)
Beautiful finished product
Super fast delivery, great communication. But above all lovely finished product. I am very happy with it all.
Good quality and fast delivery .
Was fast delivery, very nice quality, looks and feels solid wood , we just so happy with this purchase .
Came much quicker than expected
Came much quicker than expected, very good quality at a reasonable price.would use again
Beautiful shelves
Beautiful product that arrived very quickly with everything needed. Really helpful company too. Thanks so much
Great products, poor follow up and after sales
The products are good quality and delivery was prompt. However I had to return an item - part of one of the two orders I made - and in spite of several emails and attempted calls to customer service no news is forthcoming about my refund. Had I had better service at this stage I’d have been sure to give five stars
Speedy deliver and a good quality…
Speedy deliver and a good quality product. Thoroughly recommend.
Brilliant company- great service with a fabulous product. Ordered some rustic shelves and…
Ordered some rustic shelves and brackets prior to Christmas. My order arrived earlier than expected, having been kept up to date throughout. The finished result is beautiful- highly recommend Grace and Olive to others. Can be a bit of a gamble ordering shelves on line as you
Can’t we the quality first hand until they arrive. But you will not be disappointed. Excellent quality and excellent service. Thanks so much!
Thrilled with my purchases
I ordered a rustic shelf with brackets and a rustic coat and hat wooden rack. I spoke with them on the phone prior and sent through a photo of where the pieces were to be placed, as I am trying to be creative with a very small hall!. They were really helpful. My delivery was fast and I love the products. Really good quality and look lovely. Thoroughly recommend, good customer personal service, which seems to be thing of the past these days with other companies...
Fast efficient service got exactly…
Fast efficient service got exactly what I required .... all measurements spot on
Misleading website
Very poor descriptions on website.
Product described a shelf and rail unit. (Even asked me what wood I wanted!). All that arrived was a rail - was told I needed to order shelf separately. Very deceiving on website. To add to that the rail arrived damaged with scuffs on. Was offered a replacement rail nothing else. Product that arrived clearly good quality when correct/not damaged. Wont be buying from here again

Reply from Grace and Olive Home
Fab shelves and brackets!
Wow, what lovely rustic shelves and brackets! They fit beautifully in my new kitchen and I have just ordered some more for the bathroom after some lovely comments from family and friends. Great quality and service. Would definitely recommend and already have!
Great Company to shop with
I found Grace and Olive a very friendly small business with great communication skills and customer service. I would highly recommend them.
Product exactly as described
Product exactly as described; rapid delivery.
An email confirming the purchase and/or likely delivery date would have been good.
Personalisation a nice touch
Love the ability to be able to custom etch the shelves with own wording, allows for a really impactful, personalised look
Shelves are solid, fittings great & finish exactly like the picture on the website.
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