GourmetHunters Reviews 10

TrustScore 2.5 out of 5

2.4

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Company details

  1. Wine Store
  2. Wine Club

Information provided by various external sources

Gourmet Hunters is your online wine shop where you will discover the best wines and wineries thanks to recommendations from Claudio Comella.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

GREAT!

Overall: Great customer service. Quick response. Large selection of really good wines. Fast delivery (but UPS still sucks!). :)

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Fast replay. Very helpful and when I did order a very old bottle of wine by mistake it was only an email away to return it and my money back.
Their service is outstanding! ⭐️⭐️⭐️⭐️⭐️

18 February 2023
Unprompted review
Rated 1 out of 5 stars

No wine, no response

Order number 71045
I ordered some wine as a gift for my husband’s birthday. I got an email on 29th confirming my tracking details which I was pleased with as the delivery date was 10/11. The tracking didn’t work and I was told it hadn’t been shipped and would arrive 10/11. 10th - shipping details still didn’t work. Emailed with no response. 11th is the birthday. Still nothing. Have emailed again asking to cancel. No response yet.
UPDATE
Wine did eventually turn up late but zero customer service and they don’t bother replying to emails / tweets / DMs.

11 November 2022
Unprompted review
Rated 4 out of 5 stars

Good

Smooth shopping experience, good prices too. Two small snags - involvement of UPS, a problem-ridden delivery. And beware that you pay customs duty on your delivery (to Switzerland - quite high). The wine is well worth it, thank you.

29 June 2020
Unprompted review
Show reviews in all languages. (10 reviews)

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