Wouldnt mind referring my friends to this company. Sharon was very helpful, always available to answer all my questions. Everything was explained well and all was clear. The whole process went smooth,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was excellent from start to finish. The staff were professional, friendly, and kept me informed throughout the process. My tax refund was handled quickly and everything was explained clear... See more
Company replied
To be honest, have worked with you guys for the past two years now, all I can say it wow 👌 everything seems amazing 👏 documentations and updates 😀. I'm looking forward to next tax year. Thanks I... See more
Company replied
I had a great experience with Gotaxrefunds. They helped me successfully with my tax refund, and the whole process was smooth, straightforward, and stress-free. The staff were helpful and professional... See more
Company replied
Company details
Written by the company
Go Tax Refunds is a UK-based tax refund service that helps workers check whether they may have overpaid tax and, where applicable, claim money back from HMRC. Go Tax Refunds supports customers by reviewing their information, identifying potential entitlements, and managing the tax refund process clearly and straightforwardly. The service is designed to be simple and accessible. Customers complete an online check, and the Go Tax Refunds team handles the claim on their behalf while keeping them informed throughout. Customer feedback helps the company continually improve how it supports people through their tax refund journey.
Contact info
United Kingdom
- gotaxrefunds.co.uk
4.7
Excellent
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was my great experience with this…
It was my great experience with this company they managed all the things very well highly recommended
17 September 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Everything was straight forward
Everything was straight forward, communication and handovers
8 September 2026
Reply from Gotaxrefunds
Thank you for your review and for trusting Go Tax Refunds with your claim.
We're glad we could help and that you were happy with your experience. We're always looking for ways to improve our service and appreciate all customer feedback.
If you know someone who could benefit from our service, why not refer them? You'll receive £50 for every successful referral, with unlimited referrals available.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support.
Go Tax Refunds
Bad experience
My friend introduced me. The person that spoke to me home was amazing but when the email started, there were days I needed Breyer phone call clarification and there was no response. Sometimes it felt like2 or more pro handling you case, and their share was way bigger than mine.
15 September 2026
Reply from Gotaxrefunds
Thank you for your feedback, and we’re really pleased to hear that your initial experience with our team was positive.
We’re sorry to hear that communication at certain points did not feel as clear or responsive as you expected. We always want our clients to feel fully informed throughout the process, particularly when clarification is needed.
We would also like to reassure you that your claim has not yet been fully completed, and there are still further payments due to come through. Regarding the fees, we can confirm that we have not received a larger share than you. Our charges are based on the agreed terms provided at the start of the claim.
We appreciate your patience while the remaining part of your claim is completed, and we would be very happy to speak with you directly to clarify the payments and answer any questions you may have.
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Their service was good
Their service was good. Very professional and patient to explain where you don’t understand. I would definitely recommend them to anyone in need if their services
11 September 2026
Unprompted review
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Very swift approach and professional…
Very swift approach and professional work. Thumbs up 👍🏾
9 September 2026
Unprompted review
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
The team was very good.Also they were…
The team was very good.Also they were extremely supportive. They were responding very quickly.
I can recommend them all working hard.
Thanks,
J T Hewa
10 September 2026
Unprompted review
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
This company stepped in on my behalf in…
This company stepped in on my behalf in processing my tax refund for work expenses and travel, the process is long and I wouldn't have managed it on my own in the short period they did. It was quick and they were patient and transparent and my claim was successful. Neha from the processing team was such a great help!
8 September 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Very good and very honest friendly I…
Very good and very honest friendly I am happy with the
28 August 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
I was well informed on how the refund…
I was well informed on how the refund process would be, I received prompt and clear reply to my concerns, I received the refund as calculated.
5 September 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
My experience was great and…
My experience was great and transparent,they are very professional and have good communication skills
5 September 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
The staff amd the service was good.
28 August 2026
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
I don’t like the 30% taken off refund …
I don’t like the 30% taken off refund it’s way too much please . Out of 900 plus , they collected almost 400? That’s really much considering this is an expenses .
22 August 2026
Reply from Gotaxrefunds
Thank you for your feedback. We understand that seeing the fee deducted from your refund can feel significant.
However, our 30% fee is clearly explained from the outset and agreed before we begin the service. We do not charge an upfront fee; instead, our fee is taken from the refund we successfully recover for you.
This service involves a considerable amount of hands-on work from our team, from preparing and managing the claim through to dealing with the relevant parties and securing the refund. We’re proud of the service we provide and the results we achieve for our clients.
We appreciate that nobody likes paying fees, but the 30% charge reflects the work involved in successfully recovering these funds on your behalf.
Thank you for using our service, and we hope this helps clarify the charge.
Reply from Gotaxrefunds
Thank you for your fantastic review and for choosing Go Tax Refunds.
We're delighted to hear you had a positive experience with our service. Making the tax refund process simple and stress-free is our top priority, so it's great to know we've been able to help.
If you know any friends, family, or colleagues who may be due a tax refund, simply click the link below to refer them. You'll earn £50 for your first successful referral and £50 for every successful referral after that, with no limit on the number of referrals you can make.
👉 Click here to refer a friend: https://www.gotaxrefunds.co.uk/refer-a-friend
Thank you again for your support and recommendation – we truly appreciate it.
Go Tax Refunds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.