It's super easy navigating around the site! Any questions I had or suggestions needed, were answered straight away! After I finally had my choices in my cart, I experienced no issues with the check ou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have purchased from Goose Creek several times before and was surprised when one of my 3 wick candles was damaged. I sent an email to customer service and received a response almost immediately. I... See more
I am happy with the scents I chose, just a light hint in the air, not overpowering. The delivery did take a while; it didn't matter to me, but just be aware if ordering for a special occasion
Sent on my claim for the damaged candles, form was simple and easy to include pictures. Was contacted within 24 hours and candles were sent right away. The emails were very prompt, informative and ple... See more
Company details
Information provided by various external sources
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Contact info
United States
- goosecreekcandle.com
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Love your candles
Love your candles, though some of the newer ones are not as good as old ones in terms of scents!
20 April 2026
Great product
15 October 2025
I never received my package
I never received my package. You all said it was delivered to me but it was not delivered to my house or any of the neighbors. I would appreciate a refund or either resend my order with me having to sign for order. Thank you in this matter.
20 July 2026
Reply from Goose Creek
Hi Jane!
We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be.
We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our support team will review your case and work with you directly.
— Goose Creek Customer Support
Awesome products at a great price!!
Awesome products, great shipping price and packaged very well.
20 July 2026
Scented candles
Bought these candles and gave them away as Xmas gifts. Everyone that got one loved them
7 October 2025
Love this company
Love this company, great delivery time, wonderful scents & a great variety of smells . Candles are long lasting. If you've never ordered try them you won't be sorry.
20 July 2026
Love these candles
Love these candles! Every one of them that I have tried makes my entire house smell wonderful. Price point is fantastic! I use to purchase candles from a well known competitor and they were pricey. These are cheaper and smell just as good if not better! Ill be a buyer for life!
4 August 2026
Great Selection of Products
Great selection of products, with secure packaging and delivery.
25 March 2026
This is the only candle I buy now
This is the only candle I buy now. They always have great sales so I never pay full price. So that’s a big win.
Right now fall candles are out and I can’t wait to make another order!!!
6 October 2025
Great candles and wonderful pricing and…
Great candles and wonderful pricing and customer service!!
21 July 2026
All my candles came unbroken
All my candles came unbroken. Thanks for packing them so well. Shipping charges are not an arm and a leg but stay the same for one candle or fifty candles. Thank you for not over charging. My order came promptly.
20 July 2026
Your company is so awesome
Your company is so awesome! I have not had a bad experience with any orders, and I have placed plenty! My home smells amazing, and I not only share my purchases with family and friends, but I keep a lot for myself! I am glad I stumbled upon your products some years back because it has definitely been a game changer.
20 July 2026
The scents were too weak
The scents were too weak. The only one that was strong and pleasant was the watermelon lemonade wax melts. I bought these candles to give out as gifts but I dont think I can because the scent is so weak!
20 July 2026
Reply from Goose Creek
Hi Dana!
Thank you for taking the time to share your feedback. We're sorry to hear that most of the fragrances didn't provide the scent strength you were expecting, especially since you purchased them as gifts.
We'd like the opportunity to learn more about your experience. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your feedback and assist further.
Thank you for sharing your experience.
— Goose Creek Customer Support
I am loving Goose Creek candles but my…
I am loving Goose Creek candles but my favorite I cant find online or in stores...
BOARDWALK CONE... is it discontinued?
Where can I find it?? Help please!!!
20 July 2026
The wall scents smell good
20 July 2026
Long lasting smell burns evenly
21 July 2026
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