Good Skin Days Reviews 

594
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been a client for a number of years, Pedra has looked after me during this time, epitome of clinical excellence. All staff are friendly and well informed., more importantly it feels like a... See more

Company replied

Rated 5 out of 5 stars

The clinic is very well presented clean and tidy with a comfortable waiting room. The staff are all very friendly and polite. The procedure was done with a really nice doctor who talked me through... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend the Quadrostar Pro Yellow laser treatment for red veins. I had my first treatment one month ago with Daiva Partington and couldn’t be happier with the results. I would say I h... See more

Company replied

Rated 5 out of 5 stars

I've had four out of six skin tightening facial treatments with Mary and am very happy with the results so far. My skin looks plumper, healthier with a subtle visible reduction in eye wrinkles. Skin... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Wellness Center

Information provided by various external sources

We are Good Skin Days - Yorkshire's Largest Skin Clinic. Our multi award winning clinic in Guiseley, near Leeds and Bradford, has been carrying out laser therapy, anti-ageing treatments and skin surgery procedures since 2009. Our team of surgeons, doctors, nurses and laser therapists have treated over 20,000 patients at Good Skin Days.

Good Skin Days

Written by the company

Regulated, Recognised and Trusted
Our team work incredibly hard to treat every patient with skill, sensitivity and a personal touch. Our clinics are registered and inspected by the CQC and have won multiple industry awards for the quality of our care.

Contact info

4.9

Excellent

TrustScore 5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(594)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dermal filler

Recently had dermal fillers and was absolutely delighted with the results, I would recommend the clinic to anyone, I will definitely be returning for further treatment in the future

16 June 2021
Good Skin Days logo

Reply from Good Skin Days

Fantastic! Thanks so much for the kind words Karl, it means a lot to the whole team!

Rated 5 out of 5 stars

Great treatment by Petra

Great treatment by Petra. Had a couple of issues but these were swiftly addressed by Helen. I’ll happily return to GSD

10 June 2021
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

This is great to hear, thanks Paul. We're really grateful for your feedback, both then and now.

Rated 5 out of 5 stars

I have been going to Good Skin Days for…

I have been going to Good Skin Days for 4 plus years now and I wouldn’t dream of going elsewhere for my treatments. The customer service is excellent, the practitioners are highly trained, skilled and knowledgeable, all staff are respectful, polite and friendly. Whenever I’ve had an issue whether it’s an appointment or a time, they’ve always accommodated me and made sure they’ve done everything to help and resolve any issues quickly. The pricing is also fair and a lot cheaper than other places I see.

They even have doctors, surgeons and consultants at the clinic which inevitable exemplifies the clinic’s position as being provides of professional and proper care.

I always have my treatments with Daiva, I’ve known her for 5 years now. She is very professional, kind, friendly and respectful; she has always made me feel comfortable and at ease at every appointment, which is especially important.

13 May 2021
Good Skin Days logo

Reply from Good Skin Days

Wow, what a fantastic review. Thanks Sumaya! This is everything we aim for so it's so good to hear that this is your experience!

Rated 3 out of 5 stars

Not the result I had hoped for

I enquired about a pea-sized cyst removal on my neck in March. I had the surgical procedure to remove it, and an abnormal lumpy red scar formed in its place. Unfortunately I wasn't warned about abnormal scaring (only general surface scars). I have since been medically advised from another practice that my initial cyst could have been shrunk with cortisone injection (an option I would have much preferred trying first, seeing the results it gave from other practises). The skin clinic gave me 3 steroid injections free of charge to try and shrink the scar lump, to no success (it stopped the itching), but instead caused atrophy. I'm now left with an awful lump on my neck which has completely knocked my confidence back. I haven't been advised of how to best treat it, just to leave it and see what it's like in a year's time. Needless to say, I regret my decision to have the procedure. The staff and the place we're fine, I just wish I was told a less invasive cyst treatment was an option. I've been advised elsewhere of how to improve it, which is already showing results.

10 December 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Thanks for taking the time to leave us feedback. To answer your main point, while we can't advise on the guidance you received elsewhere, our doctors and surgeons do not offer steroid injection treatment for cysts because they are unlikely to achieve the outcome the patient wants.

In any surgical procedure it's occasionally possible that a patient's skin will not heal in the usual way. While this can happen, it's rare with minor procedures such as the removal of a single lesion. At our clinic, this is discussed before treatment and in the consent form signed before treatment.

In your case, as you've said, your skin developed an inflammatory response of a type very rarely seen in a minor procedure. Keen to support you through this, as it was so unusual, we offered a course of steroid injections free of charge for the hypertrophic scar. It's important to be clear that this is a treatment offered for a raised scar, and not for the original cyst, which was successfully removed.

As with any skin injury, it then becomes necessary to give the skin an extended period to continue healing. Further interventions taken too soon are likely to make the scar and surrounding skin worse rather than better.

As we've discussed, we are of course keen to support you and there may be an option to revise the scar if needed once enough time has passed. Thank you for the feedback, and the kind words about our staff and clinic.

Rated 5 out of 5 stars

Excellent service

Excellent service. Petra explained everything really well, gave suggestions for how to achieve the results I wanted, costed everything out before any treatment so I knew exactly what I would be having done and how much it was.
Petra is really nice and I would definitely recommend, in fact I have done.

29 October 2020
Rated 5 out of 5 stars

I trust the clinic good skin days

I trust the clinic good skin days, it is definitely matchless.
The place is clean, hygienic up-to high standards, staff’s approach is of high professional standard.
We have bee attending the clinic for a long time.

29 October 2020
Rated 5 out of 5 stars

Fabulous treatment Wonderful therapist

Fabulous treatment exactly how I wanted to look! I felt very confident with my therapist Petra! She didn’t disappoint, my treatment was perfect.
Lovely calm and clean place and I felt pampered. Thankyou!

9 September 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

This is so good to hear, thank you Caroline!

Rated 5 out of 5 stars

Laser hair removal

I’ve had laser hair removal before and I’ve never seen the results I wanted. I’ve only had one session at GSD so far and I can already see major results after 5 weeks!

9 September 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Fantastic, thanks Ceri! It's really helpful to know how we compare. Best wishes for your course!

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. I trust Petra implicitly with her knowledge and expertise.

1 September 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Thank you Jill, we're really glad that we continue to meet your expectations. We'll make sure Petra sees your feedback!

Rated 5 out of 5 stars

Excellent treatment as usual from…

Excellent treatment as usual from friendly and efficient Petra..

28 August 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

It's so valuable to get feedback from patients who have experience of us over time. Thank you Eamon!

Rated 5 out of 5 stars

Simply the best

Simply the best, most professional service around.

27 August 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Wow, thank you! This is what we always expect of ourselves so we're delighted that this is what you've found in practice.

Rated 5 out of 5 stars

Absolutely 100% fantastic service

Absolutely 100% fantastic service, completely professional at all times.

27 August 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Thank you Nikki! We're so grateful for your feedback.

Rated 5 out of 5 stars

5 star treatment as always

5 star treatment as always , warm and very welcoming professional thanks guys

6 August 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

Thanks Louise, really grateful for your feedback. Glad that we continue to impress!

Rated 5 out of 5 stars

GSD is a great clinic with very…

GSD is a great clinic with very knowledgeable practitioners.

6 August 2020
Unprompted review
Good Skin Days logo

Reply from Good Skin Days

It means so much to the team to get this sort of feedback. Thanks for taking the time to review us!

Rated 1 out of 5 stars

Ripped off desperate teen AVOID

My 20 year old daughter, in desperation, booked and paid for a private consultation to discuss additional treatments that weren’t available on the NHS for acne. I was dubious of her spending £170 without understanding if you could offer what she was looking for ( research is key ) so I called to discuss the nature of our booking to ensure it wasn’t a waste of time. Which she asked me too as she was upset and unsure. So I helped. In short it absolutely was, with nothing to offer her & the one treatment we were interested in ( as discussed on the phone ) the skin clinic aren’t licensed to offer! I complained at reception after our 20 minutes over priced appointment was finished and I was advised someone would be in touch. Nothing. Don’t waste your time or hard earned money for additional skin advice here. She was disappointed. ( We both attended the appointment as my daughter requested )and I liaised with the clinic to whom the receptionist was very nice- my daughter did not speak to you other then to book and you most certainly didn’t go ahead at her request because she’s an adult‘ ..the insinuation there is outrageous!! I attended the meeting and this is my view which I’m entitled to.
Equally the treatment that you couldn’t offer wasn’t even available due to Covid19 and she’s since got the treatment arranged via NHS. Another example of why this was a waste of time & money.

Strange review? It’s a genuine review and one based on facts. My daughter turned to me to sort advice and I rung up to discuss this prior to attending so if you couldn’t offer the treatment why book her in?!. We told you she was already with the NHS prior to attending and was in the middle of treatment, she wanted a quicker solution or additional advice which we asked before hand. Which you didn’t offer. To ensure it was worth it for her. Which it wasn’t. Get your facts right. What a disgusting response. It was an expensive waste of money & time for ANY private consultation because it wasn’t fit for the purpose we required. Comparison is irrelevant. We are well acquainted with both the private and NHS sector and value both service providers. Sadly I recommend to her to look into a private consultation my reservation was whether you could offer her what she was wanting, as to not cause her any false hope prompting further upset as her mother, I’m sure you can appreciate that. Hence the initial call. You offered no mediatory support as noted below...I’ll be sure to be in touch. I’m not saying anymore as truthfully your response says everything about you as a company.

29 July 2020
Good Skin Days logo

Reply from Good Skin Days

We welcome all genuine feedback from our patients, but it is disappointing to receive such a strange review from someone who was not one of our patients.

It appears that you disagreed with your daughter's decision to book a private consultation with a doctor outside of the NHS.

We made various attempts to mediate in this, but ultimately the patient is an adult and wished to proceed.

The recommended treatment is not one that we provide. No licensing is involved. To avoid disappointment, our Consultant Dermatologist personally offered to continue the treatment at another reputable local clinic, where he also practices. The patient declined this option, having returned to the NHS for further treatment.

To see the same Doctor at another private clinic or hospital would cost more than at our clinic, so we reject the suggestion that this consultation was overpriced.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look