Goods Reviews 

402
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a really good experience at Goods' lingerie department last Saturday. Karolina was incredibly helpful with finding a bra. Thanks to her guidance and their summer sale, I ended up buying two bra... See more

Rated 5 out of 5 stars

I visited Goods today for the first time today on recommendation that they're the best in the business for a bra fitting. And I can reveal, Katalina was incredible. She was so professional, and explai... See more

Rated 5 out of 5 stars

I give Good's 5 stars because they helped me so good with my weborder. They told me that rhey usually don't send anything antyhing to other countries but they have sent the dress I loved to The Nether... See more

Rated 5 out of 5 stars

Fantastic service. Excellent prices and selection of clothes. Delivery was very quick, one item was unavailable but a lovely lady called me and I could get an alternative, she was so friendly! Will de... See more

Company details

  1. Department Store
  2. Beauty Salon
  3. Children's Clothing Store
  4. Gift Shop
  5. Lingerie Store
  6. Shoe Store

About Goods

Written by the company

Good's is Kilkenny's premier fashion destination with over four floors full of stylish and beautiful things for women & children of all ages, offering a wide range of fashion, beauty, shoes, and lingerie products.

Our fashion section is diverse and caters to women of all ages. From casual wear to evening gowns, we have something for everyone. Our children's clothing section is equally impressive, with a variety of styles for infants, toddlers, and kids.

The beauty section has a broad selection of skincare, haircare, and makeup products from top brands. Whether you're looking for a new foundation or a luxurious face mask, our beauty advisors are always on hand to offer expert advice.

Our shoe department is extensive, with everything from stylish boots to comfortable sneakers. We also offer a wide range of sizes to ensure that every woman can find the perfect fit.

Lastly, our lingerie section features a variety of bras, panties, and sleepwear. Our experienced fitters are available to assist you in finding the perfect size and style for your needs.

At Good’s, we pride ourselves on providing exceptional customer service and offering the latest trends in fashion and beauty. Whether you're shopping for yourself or your children, we're confident you'll find everything you need.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(402)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

A good price and the items were suitably packaged and expedited speedily. On a previous occasion, I had ordered something that was out of stock. I placed the order late at night and due to a computer glitch at the time, it had been accepted. However, as soon as the shop opened the following morning, the error was detected by a staff member. Not only was my money refunded immediately, the staff member went to the trouble of telephoning me to explain what had happened and apologise. I was unable to take the call at the time, so she left a voicemail and followed it up with an email. When I rang the contact number later, she answered the phone promptly. It is lovely to experience such a high standard of customer service, one of the reasons why I like to support Irish businesses if at all possible.

23 January 2023
Goods logo

Reply from Goods

Thank you so much for taking the time to write us such a wonderful review. We are so chuffed with that, I've shared it around the store 😊. We really do pride ourselves on our customer service and while things might not always run to plan our team definitely try their best to make sure our customers are happy with service they get from us. If we can help again, don't hesitate to let us know.

Rated 5 out of 5 stars

Very helpful staff

Exactly what I wanted, it was fast and I forgot to claim my discount and they contacted me and refunded me. Delivery was very quck. Very impressed and will use again

30 January 2023
Goods logo

Reply from Goods

That's great to hear, thank you so much for leaving your review. We'll be happy to help again 😊.

Rated 5 out of 5 stars

Great service.

Great service.
My items arrived very promptly.
Exactly what I wanted.

1 February 2023
Goods logo

Reply from Goods

Thanks Carola, delighed you're happy with the service and we hope we can help again.

Rated 3 out of 5 stars

I ordered a cardigan it came very…

I ordered a cardigan it came very quickly but it was not the colour that was in the picture I returned it had no trouble getting money back so all good

4 January 2023
Goods logo

Reply from Goods

We're sorry Ina you were not happy with the colour of the item. As explained sometimes items will differ slightly in colour from the image online but we're glad that you were happy with both the speed of delivery and ease of refund and we hope we can help again in the future. The Goods Team.

Rated 5 out of 5 stars

I love this shop.

I love this shop,the staff do all they can to help everytime I shop here and online also, the personal touch is so important .

3 January 2023
Goods logo

Reply from Goods

Thank you, we're glad we can help and that you enjoy shopping with us.

Rated 5 out of 5 stars

Very fast service

Very fast service. Item arrived promptly. Coat was as described. Unfortunately it was a little large. Customer service was excellent. Coat returned and item refunded promptly.

5 January 2023
Goods logo

Reply from Goods

Thank you, we're glad we could help and we hope we can help with your next purchase.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery

4 November 2022
Goods logo

Reply from Goods

Thanks for the review. Glad we could help with your order.

Rated 5 out of 5 stars

Excellent website and easy to use.

Excellent website and easy to use.
Fast dispatch and delivery.
Products of a high quality.

4 October 2022
Goods logo

Reply from Goods

Thank you so much for your review. Glad we could help and we hope we can help again in the future.

Rated 5 out of 5 stars

Great variety & fast delivery

Great variety, very easy to use website. I didn’t know the specific name of the item I was looking for but the search function brought it up straight away. Fast delivery and everything well packaged. Will definitely buy from again.

9 October 2022
Goods logo

Reply from Goods

Glad you had a good experience on our site and were able to find what you were looking for.

Rated 5 out of 5 stars

Couldn't believe it when I got…

Couldn't believe it when I got notification that my order was going to be with me the next morning amazing service definitely will be repeat purchases from me

12 September 2022
Goods logo

Reply from Goods

We can't guarantee all orders will be quite as fast 😉 but we definitely try our best, thanks for the great review, hope we can help again soon.

Rated 5 out of 5 stars

Highly recommended

I emailed Goods to ask about an item that I saw in store, but wasn't online. They had the item and similar items online by that evening. Annette was so lovely to deal with, the communication was great. Looking forward to visiting the store when I'm in Kilkenny again

5 September 2022
Goods logo

Reply from Goods

Glad we could help, if you don't see what you want, never hurts to ask 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look