Good Move Reviews 

1,325
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who provide exceptional guidance and constant personal support throughout the entire property selling journey. Consumers also appreciate the remarkably quick response times and clear communication, which help keep transactions running smoothly and reduce stress during particularly difficult moving periods. However, some customers also noted that property valuations and final cash offers were significantly lower than the standard open market value. A few reviewers additionally mentioned that initial estimated pricing was later reduced or adjusted unexpectedly right before final completion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced helpful,... See more

Service

Customers had positive experiences with service, frequently praising the efficient communication and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt call responses and helpful... See more

Price

Clients share ambiguous opinions on price, as some reviewers expressed satisfaction with receiving fair... See more

Response time

People report positive experiences with response time, highlighting constant communication and staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goodmove successfully sold my property in Sep 26. The whole team from initial contact to completion were amazing, professional, helpful and couldn’t have done more. I had my first offer in 2 weeks, al... See more

Company replied

Rated 5 out of 5 stars

Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zo... See more

Rated 5 out of 5 stars

Good Move made me an extremely fair offer for my home, which was taking too long to sell. I found Greg so helpful and considerate. He understood my future requirements and the company did all they c... See more

Company replied

Rated 5 out of 5 stars

I recently completed a house sale through Good Move. From the initial enquiry to completion of the sale i have to say the service was fantastic. All the staff are friendly, knowledgeable and effi... See more

Company replied


Company details

  1. Property Investment
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

About Good Move

Written by the company

Get A Cash Offer Today

Good Move offer a unique quick sale method which your traditional Estate Agency practice just can’t offer on the open market. No viewings, no sales boards, no house chains, just sell your house for cash.

We buy any house regardless of its condition on the proviso the property is located in the United Kingdom. Good Move are established national home buyers who pay cash for houses and complete in a timescale to suit you, paying all your seller fees (inclusive of your legal fees).


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,325)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and knowledgeable service

I had a great interaction with Oli from Good Move he answered all my questions and concerns around selling a property in the condition that mine is in. He was professional knowledgeable and very easy to talk to about my concerns. In the end the issues with my property are now being dealt with and although I won't be using their service I shall keep the details for any changes in the future. I recommend this company wholeheartedly. Thank you once again Oli.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Would like to say a massive thank you…

Would like to say a massive thank you to Ryan from goodmove. I have just sold my house to them and Ryan was excellent, kept me updated all the way through the process his professionalism and friendliness was a really good. If you think of a cash buy to sell your home highly recommended Goodmove and Ryan they really are what they say on the website thanks again Ryan
Simon Taylor

30 July 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! I spoke with Greg this evening and he was absolutely brilliant - answered all my questions, was very patient with me when I didn’t fully understand something and took the time to explain. He really went above and beyond for me. He was also very knowledgeable and gave great advice, he was also very considerate and took the time to understand my situation and was very honest about products that weren’t right for my situation. I wouldn’t hesitate to contact Greg again and I can definitely recommend him. I really appreciate the how honestly and understand Greg has been and it was a refreshing experience as I’ve found dealing with estate agents to be stressful at times.

29 July 2026
Rated 5 out of 5 stars

Deadline achieved !

All the staff at Goodmove were extremely helpful and efficient. Communications were timely and I was kept in the loop at every stage of the process. I was on a strict timescale to complete and they managed it within the timeframe requested. Special thanks to Oliver Dalia and Robbie for making it happen!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Marcus from goodmove was very honest and upfront about the valuation of our house, his communication skills were excellent, in future if we needed a quick sale of our house we would have no hesitation in using this company.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Our thanks to Dalia

Our thanks to Dalia, whose help and efficiency got us through a very tricky house purchase. Without Dalia's help and intervention we would not have been able to complete. She was always friendly, efficient, and available to get us over genuinely tricky areas of the purchase. Everyone we spoke to in the team were extremely helpful but Dalia was a real star - thank you so much, we couldn't have done it without you.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5/5 Stars

⭐⭐⭐⭐⭐ 5/5 Stars – Absolutely outstanding service, especially Yasemin!

I cannot recommend GoodMove highly enough – buying my new home was so much smoother and less stressful than I ever imagined, entirely thanks to this incredible team.

Every single person I dealt with was friendly, efficient, and genuinely cared about getting everything right for me – but Yasemin went above and beyond in every possible way. She was always at the end of the phone whenever I called, and I’ve never known any company answer so quickly, no matter what time of day it was! No question was too small or too silly, and she took the time to explain every step clearly until I was completely happy.

From the very first enquiry right through to completion, everything was handled professionally and with such warmth. If you want a team you can trust, who work hard and treat you like a real person rather than just a reference number, GoodMove is the one to choose. Simply amazing – thank you all so much!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Greg was great

Spoke to Greg, although he was unble to help in the way initially wanted with my property, he spent time advising on what he thought would be the best route with my property and was very honest and had great advice. I would go back to them again in the future, to potentially work with them if needed. Thank you Greg, stay fabulous.

16 July 2026
Rated 1 out of 5 stars

Avoid like the plague unless you are desperate.

Apartment valued at £350K by 3 different Companies, we put it on the market for £339.9K for quick sale- offer price £260K £90000 below official valuation. I thought Turpin the highwayman was dead...

15 July 2026
Unprompted review
Good Move logo

Reply from Good Move

Hi Bryan,

We're sorry our offer wasn't what you'd hoped for.

Comparing us to Dick Turpin is perhaps a little unfair - highway robbery wasn't generally optional! What you received was a free, no-obligation offer in principle, which you were completely free to decline. You did so at no cost to you, other than a couple of minutes of your time.

Our process, including how offers are calculated, is set out openly on our website and explained during initial conversations with us. As a quick-sale service, our offers do sit below open-market value in exchange for speed and certainty. That trade-off won't be right for everyone, and that's absolutely fine.

On that basis, "avoid like the plague" feels a touch strong for what was, in the end, simply an offer that didn't meet your expectations. No fees, no tie-in, no harm done.

We wish you every success with your sale on the open market. And so that anyone reading this review has the full picture, we'd be happy, with your permission, to post a link to the property listing here, so readers can see the eventual asking or sale price for themselves and draw their own conclusions.

All the best,
The Good Move Team

Rated 5 out of 5 stars

I had a lovely conversation with Greg…

I had a lovely conversation with Greg this morning, and although I won’t be going with Goodmove because they are unable to offer full house value, Greg helped and advised me of the best route to take in order to sell my house, I was very impressed that this company do not try to brow beat you into using them and thoroughly recommend them!
Many thanks

13 July 2026

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