Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Good Move
Written by the company
Good Move offer a unique quick sale method which your traditional Estate Agency practice just can’t offer on the open market. No viewings, no sales boards, no house chains, just sell your house for cash.
We buy any house regardless of its condition on the proviso the property is located in the United Kingdom. Good Move are established national home buyers who pay cash for houses and complete in a timescale to suit you, paying all your seller fees (inclusive of your legal fees).
Contact info
Ground Floor, 4320 Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 0800 802 1175
- hello@goodmove.co.uk
- goodmove.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly advice
Even though the offer was too low for our needs, Greg offered lots of advice and that was much appreciated. Thank you
Thank goodness for GoodMove
Thank goodness for GoodMove - I just sold a relatives home which was in very, very poor condition, due to their health a quick sale was essential. Within 10 working days - sold and at a very realistic price too. Nathan was just amazing, dealt with everything swiftly & professionally, even sending couriers to the care home to make the sale possible - wouldn't hesitater to recommend or use again
House Sale
Katy was very helpful through the whole process from start to finish . Kept me informed on a regular basis as to how the sale was progressing and was dealing with a particular awkward buyers solicitor . Always polite and friendly cant thank her enough . Max and Sophie very good as well would definitely recommend Good Move .
Excellent experience of selling house
From the initial query until completion I have had nothing but great service . Everything was made clear. Every person I dealt with was clear and friendly. It was such an stress-free experience and very quick. I was so impressed with the staff and their service.
Cannot rate Goodmove highly enough
Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zoe from the progressions team. Zoe was amazing. She kept in touch with both us and the buyers, keeping us all updated, providing a seamless service. Solicitor, Louise was so proactive in addressing issues. Thankyou so much to the whole team. Just brilliant.
Very happy. Excellent service
Very happy with all aspects of the transaction with Good Move. In particular they did as they said they would do at all times. I felt I could trust them which is critical in quick sale transactions such as this. Everyone was helpful. In particular Lucy, Marcus and Adam were superb.
Great company
Used Goodmove to sell my flat, really good company to deal with, always called me back if i called and they weren’t available, had a bit of a nightmare dealing with the lease company who owned the building but goodmove did all they could to help, a special mention to Sophie who was great to deal with and was a great help in getting the sale over the line, i would definitely use them again and would recommend to others.
Thank you Katy & Goodmove
Katy made the process of selling our house a lot less stressful. She kept us well informed and calmed us down when things looked to be taking a wrong turn. Would highly recommend goodmove and cannot thank Katy enough for getting us over the line.
Excellent service
Sold my house with good move & could not recommend the service enough. Our sale ended up not being as straightforward as we would have liked due to external factors, but Katy was in constant contact to keep us up to date & chasing for answers / updates. Would highly recommend, she really went above and beyond.
Honest, transparent and friendly to deal with.
The team at Goodmove were approachable and friendly throughout the difficult sale of a property. Zoe and Sophie were always quick to reply to any questions and just as quick to act in order to achieve a sale. In addition to being good at their job, they were friendly and pleasant in all correspondence.
From the start of the process, Goodmove are transparent and I never felt pressurised to do anything. The process for me was very easy and I had little to worry about as the team organised everything required, including dealing with the unexpected.
Thank you.
Customer Service second to none.
Customer Service was excellent from the beginning with Millie arranging viewings, through to completion with Zoe. Louise kept us up to date with legals. Would fully recommend using Good Move every time. Thanks all.
Dishonest offer
Avoid. Reduce the offer to a ridiculous level just before completion. People are not stupid.Dishonest and waste your time
Really honest, not pushy, gave guidance
The person who I spoke to was so honest, friendly and gave his guidance. Really helpful.
We established early on in the conversation that this wasn’t the route for us, which was through him being honest, and he still shared his guidance.
Clear and helpful
Always keeping in touch when I needed reassurance or answers to my questions. I always knew the offer would be much lower than market value but the process was clear and easier for me to deal with when I was feeling overwhelmed, than to tackle myself independently. Dealing with 2 separate solicitor firms, 1 for Probate ,1 for Sale of property, had little continuity but both firms were excellent.
The sale completed quickly after that, and I was satisfied with the whole process. Thank you
Really helpful advice from Max.
Absolutely fantastic from start to…
Absolutely fantastic from start to finish, highly recommended, thankyou to Sophie, Louise, for such an easy first experience selling our home.

Reply from Good Move
Highly recommended
Organised helpful staff nothing too much trouble, spot on with everything as promised, worked with us not against us every step of the way, really pleased with how everything has gone, would highly recommend to anyone wanting to sell their property..Special thanks to Lucy who has been so professional and helpful through the process of us selling our home..

Reply from Good Move
Couldn’t have asked for better service
Recently sold our house through Good Move. Marcus from the team was proactive throughout and always available. Couldn’t have asked for better service - would highly recommend!

Reply from Good Move
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.