Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge. I then ordered some spare parts... See more
Company replied
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Review summary
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I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... See more
Company replied
I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Gol... See more
Company replied
From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... See more
Company replied
Company details
Written by the company
Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Contact info
Golfstream Ltd, CT12 5HG, Ramsgate, United Kingdom
- 01843594213
- sales@golfstream.co.uk
- golfstream.co.uk
4.6
Excellent
107 reviews
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Replied to 66% of negative reviews
Typically replies within 24 hours
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Loved the Vision trolley and ended up…
Loved the Vision trolley and ended up an issue with it where it would not power up.
I contacted them via email and within minutes got a reply with somethings to try, which worked for a short period before the issue reoccurred.
Again I emailed before heading out to play, yep happened at the course ! By the third hole I had had reply.
They arranged for the trolley to be collected, a Tuesday, and returned all within 3 days.
Brilliant service
Thank you
21 November 2021
Unprompted review
Reply from Golfstream Limited
Thank you for the 5-Star review, so sorry that you had to witness our excellent customer care!
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