Golfstream Limited Reviews 70

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent performance, especially the trolleys which are described as a dream to use. The service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses from staff, making interactions pleasant and productive. The delivery service is also a strong point, with many consumers reporting quick and timely arrivals of their orders, even to remote locations. However, some customers also noted that certain products required significant effort to assemble or maneuver, and in a few instances, an accessory was missing from an order.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Reviewers consistently express satisfaction with the quality of products. Customers highlight that items like... See more

Service

People report positive experiences with service. Customers consistently praise the prompt replies and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and swift... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the prompt delivery of products,... See more

Based on these reviews

Rated 5 out of 5 stars

My GX3 trolley developed a minor issue and required a new switch. I contacted Golfstream who we more than happy to assist with this. Not only was the new switch sent out very quickly it was also sent... See more

Company replied

Rated 5 out of 5 stars

I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... See more

Company replied

Rated 5 out of 5 stars

Living half an hour from their office and deciding it was time to replace my old trolley a visit to Golfstream in Ramsgate was in order. As previously the staff here are more than helpful and very pro... See more

Company replied

Rated 5 out of 5 stars

I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Gol... See more

Company replied


Company details

  1. Golf Cart Dealer

Written by the company

Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service.

Great service.
Bought replacement rear wheels.
Enquired about them around 6.30pm. Surprised to get a response later that same night..
Wheels despatched the next morning, and placed in my hands the following day.

Could not be bettered

13 April 2026
Rated 5 out of 5 stars

New wheels for my trolley

New wheels for my trolley arrived very promptly, are good value and also are well made

9 April 2026
Golfstream Limited logo

Reply from Golfstream Limited

Paul, thank you so much for the 5-Star review, we really apprecioate it and will share witht he team. Enjoy your golf!

Rated 5 out of 5 stars

Very prompt reply to my question and…

Very prompt reply to my question and great service, replacing my scratched screen. Also products ordered are top quality and also delivered promptly. Great company to deal with. 5 🌟

7 April 2026
Golfstream Limited logo

Reply from Golfstream Limited

Thank you for the 5-Star review Peter. Very generous words and so lovely to have this recognition.

Rated 5 out of 5 stars

I E-mailed the company on Bank Holiday…

I E-mailed the company on Bank Holiday Monday with a query regarding a part I needed.I was pleasantly suprised to receive a prompt from Dereck who was able to identify the part I required from the online parts listing.Part ordered without any problem and received within a couple of days.Part fitted exactly and problem resolved Excellant service.

6 April 2026
Golfstream Limited logo

Reply from Golfstream Limited

Stuart, what a fantastic review to receive, thank you. We try so hard to offer better customer care than any of our competititors, and it is really rewarding for all of us when this is recognised. Thanks again :-)

Rated 5 out of 5 stars

Excellent.

Excellent.

3 April 2026
Golfstream Limited logo

Reply from Golfstream Limited

Thank yuou for the 5* review Neil, always appreciated.

Rated 5 out of 5 stars

Outstanding Customer Service

My GX3 trolley developed a minor issue and required a new switch. I contacted Golfstream who we more than happy to assist with this. Not only was the new switch sent out very quickly it was also sent free of charge. This level of customer service is the reason I will be a life long Golfstream customer and the fact they make outstanding golf trollies also helps. Well done Golfstream!!!!

29 March 2026
Unprompted review
Golfstream Limited logo

Reply from Golfstream Limited

Thank you so much for this generous 5 star review Bruce, it is really appreciated. We are a bit old fashioned when it comes to customer care, and I am very proud of that! Enjoy your golf!

Rated 5 out of 5 stars

Gold trolley

Delivered on time, instruction very simple to understand

27 March 2026
Golfstream Limited logo

Reply from Golfstream Limited

Delighted to see your review, it is much appreciated, thank you!!

Rated 5 out of 5 stars

Fabulous Trolley

Fabulous Trolley. I have a bad back and need to lift it in and out of my car. The good news is that the weight is light and distributed meaning no more back strain. It looks great too. Well built and easy to get spare parts if needed. I am also very happy to give a British business my custom.

26 March 2026
Golfstream Limited logo

Reply from Golfstream Limited

Helen, what a truly lovely review to recieve, thsnk you so much. We pride ourselves on great product backed by first class customer care and it is truly inspiring when this is recognised. Thanks again.

Rated 5 out of 5 stars

All I can say is outstanding.

This is my second trolley purchase, I returned because of the exceptional product and customer service. From start to finish, this was amazing, I cannot praise Derek and Golfstream highly enough. So helpful, generous and well above and beyond . I would recommend Golfstream, I know my husband does. Sincere thanks.

5 March 2026
Golfstream Limited logo

Reply from Golfstream Limited

Liz, it was an absolute pleasure to deal with you and David. Our old fashioned customer service has served us well over the last 18 years and we won't be changing the way we do things any time soon!
Thank you for your orders and your generous review, I will share it with the entire team.

Rated 5 out of 5 stars

First class service again

First class service again, I have used Golfstream several times now and the service has allways been excellent. Staff are very helpful and go the extra mile.

14 February 2026
Golfstream Limited logo

Reply from Golfstream Limited

Steve, thank you so much for the 5* review, it means a lot and will be shared with the team.

Rated 5 out of 5 stars

I bought a Caddy Cell battery


I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Golfstream directly.
I originally talked to Lin, who was very helpful, and after some back-and-forth with photographs, I talked to Derek. Again he was very helpful, and suggested a couple of things I should look for. These worked and I’m now happy with the outcome. The battery now fits well and is working well out on the golf course.

1 February 2026
Unprompted review
Golfstream Limited logo

Reply from Golfstream Limited

Thank you Alan, we love a 5 star review as much as the next person, and yours is no exception!! Enjoy your golf!

Rated 5 out of 5 stars

good seller

good seller, package came quickly.A+

19 January 2026
Golfstream Limited logo

Reply from Golfstream Limited

Thank you for the 5* review, we really appreciate it and share with the team. Alan

Rated 5 out of 5 stars

Great Company

Great comms and easy to deal with. Highly recommended.

9 January 2026
Golfstream Limited logo

Reply from Golfstream Limited

John, thank you for this cracking review, we really do appreciate it.

Rated 5 out of 5 stars

Top notch customer service

Excellent service. Prompt replies to email enquiries. Provided detailed advice on battery replacement when original battery no longer available and also how to adapt battery fitting on my old style trolley.
Great work guys - highly recommended!

9 January 2026
Unprompted review
Golfstream Limited logo

Reply from Golfstream Limited

What a lovely review, thank you so much. We always try hard, so it is fantastic to see it is appreciated.

Rated 5 out of 5 stars

Trolley and bag

The Trolley and bag were given as a gift and I cant fault them in any way. The bag is perfect with loads of storage and fairly light. The trolley, GX1, is a life saver when it comes to playing the 10th on our course, Heartbreak Hill is an understatement and this makes it so much easier to walk up. The battery charges in no time at all, the trolley is easy to control and packs away nicely.

17 December 2025
Golfstream Limited logo

Reply from Golfstream Limited

Robert, thank you for such an amazing 5* review. I will share this with the entire team, and anyone else who will listen! Enjoy your golf

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