Gold.co.uk Reviews 

1,867
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 548 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the secure, discreet packaging of all their precious purchases. Consumers find the digital online platform very easy to navigate, making the entire purchasing and ordering process completely seamless, straightforward, and efficient from start to finish. However, some customers also noted that deliveries were occasionally left half shoved through letterboxes without requiring a proper signature upon arrival. A few other people additionally felt that certain orders experienced frustrating delivery delays, communication problems, or failed to arrive safely within the expected timeframe.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth, efficient, and... See more

Service

People report positive experiences with service, highlighting efficient transactions and helpful staff.... See more

Product

Clients share positive opinions on product quality, praising the beautiful coins and high-grade materials.... See more

Order

Reviewers highlight positive aspects of order, noting that the website is straightforward and easy to... See more

User experience

Users describe satisfaction with the user experience, finding the platform seamless, stress-free, and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service and price. Once you’ve set-up an account it is very easy to buy at a decent price. Despatch and delivery are smooth and efficient. An impressive operation.

Company replied

Rated 5 out of 5 stars

How quickly my order was processed, within 24hrs I had received the small item I had ordered. As I have stated before Gold co service is the same regardless of order value. Still the best web pages in... See more

Rated 5 out of 5 stars

Such an easy site to transact with. Clear easy to follow, well laid out and straightforward. My package arrived very quickly and was extremely well packed. Don’t hesitate to buy from these guys, they’... See more


Company details

  1. Gold and Silver Trading Company
  2. Gold Dealer
  3. Investment Service

Written by the company

GOLD.co.uk is the home of bullion investment and vaulting. We offer UK investors the opportunity to buy physical gold and silver and place it in secure allocated storage or opt for fully insured discreet home delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,867)

518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

Great customer support! I was unsure what to order but with their help I was able to pick the best gift for my girlfriend - I will order again.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Such an easy site to transact with

Such an easy site to transact with. Clear easy to follow, well laid out and straightforward. My package arrived very quickly and was extremely well packed. Don’t hesitate to buy from these guys, they’re completely trustworthy and quick to deliver.

23 February 2026
Rated 5 out of 5 stars

A trustworthy company

These are beautiful coins and will really be the stars of my collection. I always get nervous when I spend a lot over the phone but the seller explained everything and put my mind at ease.

20 February 2026

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