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Gold.co.uk Reviews 1,722

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TrustScore 4.5 out of 5

4.6

Gold and Silver Trading Company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward ordering process, highlighting the ease of navigating the website and the excellent selection of products. Many appreciate the fast and secure delivery service, often noting prompt communication regarding order status and tracking information. The quality of the products received also frequently meets or exceeds expectations, contributing to a highly positive overall experience. However, some customers also noted issues with delivery, specifically mentioning instances where packages were left without a signature or were not delivered as expected, leading to issues with package receipt. A few people also experienced delays in receiving their orders or encountered difficulties with customer service when trying to resolve delivery problems.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and efficient... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent, professional, and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the ease of purchasing... See more

Order

Clients share positive opinions on order. Many customers praise the simplicity of the ordering process, clear... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of use and seamless... See more

Based on these reviews

Rated 5 out of 5 stars

Well laid out site with clear information and reasonable prices. The whole process from start to finish was simple, being kept up to date with tracking information until the item arrived, which was qu... See more

Rated 5 out of 5 stars

The fourth time I’ve purchased from Gold.co.uk and every transaction has progressed without a hitch. I may have hit lucky after a busy period as I know all dealers have been advising delays but deli... See more

Rated 5 out of 5 stars

Such an easy site to transact with. Clear easy to follow, well laid out and straightforward. My package arrived very quickly and was extremely well packed. Don’t hesitate to buy from these guys, they’... See more

Rated 5 out of 5 stars

Rapid, competent, and courteous response to my contact with you. Being kept informed frequently as to progress of my order, and speed with which it arrived. Thank you!

Company details

  1. Gold and Silver Trading Company
  2. Gold Dealer
  3. Investment Service

Written by the company

GOLD.co.uk is the home of bullion investment and vaulting. We offer UK investors the opportunity to buy physical gold and silver and place it in secure allocated storage or opt for fully insured discreet home delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 18% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Rapid

Rapid, competent, and courteous response to my contact with you.
Being kept informed frequently as to progress of my order, and speed with which it arrived.
Thank you!

2 April 2026
Rated 5 out of 5 stars

Made our first purchase of gold very…

Made our first purchase of gold very easy. We found the guide and information was excellent, there was a huge selection and we found it easy to get what we wanted. Delivery was very quick. The website is top class for information and staff very helpful with bespoke requirements.

31 March 2026

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