First time I purchase online but I did not receive my thing so I raised a complaint returned back my money and they are going to refund feeling good and thank you for your cooperation.
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See what reviewers are saying
Samantha you gave me great service and a wonderful experience. Thank you for your kindness and patience. I greatly appreciate your handling me with such grace. God be with you and bless you
It's good experience ever though I am not prepared on it.. but I appreciate.. and need expedite my subscription.. and cancel it for the meantime...
I am appreciating the fact that despite misunderstandings and the fact that we got our wires crossed, it appears that we are heading for a successful resolution of the issue. I am looking forward to i... See more
4.1
Great
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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First time I purchase online but I did…
First time I purchase online but I did not receive my thing so I raised a complaint
returned back my money and they are going to refund feeling good and thank you for your cooperation.
21 March 2026
Unprompted review
My experience was great and direct
My experience was great and direct. It was handled in a timely manner that made everything clear and easy. Thank you
6 March 2026
Unprompted review
Money is deducted from my account for…
Money is deducted from my account for product not received please advice what it's about and cancel order
7 October 2025
Unprompted review
quick response of the the Goji toys…
quick response of the the Goji toys teams .
and thanks for the update
10 September 2025
Unprompted review
Very fast feedback
Very fast feedback. And willingness to assist.
Thank you very much
27 August 2025
Unprompted review
I ordered from this site but the…
I ordered from this site but the product never arrived. After cancelling my account and even receiving a confirmation email, they continued charging my card. When I asked for a refund, they told me to leave a positive review on Trustpilot in exchange. This is highly deceptive and dishonest. I had to cancel my card to stop further charges. Be careful — this company is not trustworthy.
18 August 2025
Unprompted review
Something is shady with them
Something is shady with them. In order to cancel your subscription, they try to buy you out by asking you to leave a positive review. If you don't, they charge you what you supposedly gave up. Then a couple of days later, they charge you again. All while playing innocent like they dont know where the second charge came from.
14 August 2024
Unprompted review
Eugene helped me with my request.
Eugene helped me with my request.. a good customer service
11 August 2025
Unprompted review
It's very bad services without buy…
It's very bad services without buy anything but taken money more from my bank account,till now still didn't return back my money since 2 months ago
6 May 2025
Unprompted review
This is not how you do customer support
My experience has not been a good one. I never signed up for the account nor had I ever heard of this website till they emailed me to say I have a VIP account with them which was about to be renewed in the 26th and that the charge would be 66 Euros. The currency in my country is 20 to the Euro so this is a large amount.
I repeatedly tried to use the cancellation button, sent various panicked emails and tried the chat function to no avail. The cancellation button told me to check my email but nothing came through for 2 days.
I was contacted on the 25th to assure me that my subscription has been cancelled. However I was also asked to delete this review in order to close the matter for their audit team. They have continued to spam email over and over again with reminders to delete this review before they will reimburse me or delete me fully from their database.
At first I edited my review to reflect that they had made contact but now I feel that what they call customer service harassment. I feel for anybody who has to deal with this company. Their "customer service" is coercive and completely inappropriate.
23 July 2025
Unprompted review
Raj was amazing in his way of handling…
Raj was amazing in his way of handling my matter - thank you Raj
10 July 2025
Unprompted review
The customer support and escalation…
The customer support and escalation team is really amazing and very fast acting to solve the issue
7 June 2025
Unprompted review
Good assistance from Claire
18 June 2025
Unprompted review
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