It's very good. The only issue i have is if you pay manually before the allowance is due to your child, you are hit with allowance reminders through email/texts it wasn't paid directly through them.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... See more
Company replied
Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostl... See more
Company replied
Wanted Go Henry to automatically take out of my account £15 a week to cover spending money for 17 yr old. Regards Andrea Ray
Company replied
Company details
- Alternative Financial Service
- ATM
- Bank
- Educational Institution
- Financial Institution
- Non-Bank Financial Service
About GoHenry
Written by the company
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Written by the company
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Contact info
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, United Kingdom
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
3.9
Great
12K reviews
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Really fun and informative lessons and…
Really fun and informative lessons and easy to use. Good skills to teach young people.
3 May 2026
Unprompted review
Reply from GoHenry
Great to hear you are enjoying GoHenry Davide!
Reply from GoHenry
Hi Rachel, thank you for your 5 star review. We;re so pleased to hear you fnd the app easy to use! 😊
I find it annoying that I cannot…
I find it annoying that I cannot transfer the money back onto my bank account.
3 May 2026
Unprompted review
Reply from GoHenry
Hi Marta, you can request to transfer funds back to your account. Please just give us a call at 0330 100 7676 and we'd be keen to help with this. We're open everyday from 8 am - 8 pm.
You can’t transfer money back to your…
You can’t transfer money back to your own account. Can’t put cheques in and pay through the nose for the account
3 May 2026
Unprompted review
Reply from GoHenry
Hi There,
Thank you for taking the time to leave us a Trustpilot review. We’re really sorry to hear you’ve found the experience frustrating.
We understand how important it is to have flexibility when it comes to managing your money. GoHenry is designed as a prepaid account for children rather than a full bank account, so some features, like cheque deposits or certain types of transfers, may be more limited than you’d expect. We appreciate how this could feel restrictive.
If you’d like to transfer money out of your account, you can do this directly in the app. Simply follow the steps shown in this short “Back to Bank” video:
https://uk.community.gohenry.com/s/article/How-do-I-withdraw-money-from-my-parent-account-back-to-my-bank
GoHenry is a subscription-based service, which means there is a monthly membership fee to use the account. This helps us maintain and continue developing features for our members. Here are some of the features we offer:
Kids’ debit card & money app
2.63% AER interest on savings**
100+ educational Money Missions
Junior Stocks & Shares ISA*
We currently have 3 membership plans:
Everyday – £3.99 per child, per month
Plus – £5.99 per child, per month
Max – £9.99 per month for 2–4 children
Unfortunately, we’re unable to locate your account using the details from your Trustpilot review, so we can’t confirm which plan you’re currently on. However, we’d be more than happy to go through any fees with you and make sure everything is clear.
To help us do this, please get in touch using one of the options below:
Phone: 0330 100 7676
Email: help@gohenry.co.uk
Live Chat: Available via the app or website by selecting Member Support and tapping the speech bubble
Look forward to hearing from you
Regards
Thomas GoHenry Supervisor
Trying to cancel account as we have set…
Trying to cancel account as we have set up free account elsewhere. GoHenry has made this as difficult as possible with the app saying there is an error and I have to call a number, the number is an automated system that sent me a link to the app where again it had the same error and sent me to the telephone number. Been sent in circles!
2 May 2026
Unprompted review
Reply from GoHenry
Thank you for getting in touch Jennifer, we understand our service isn't for everybody but we're glad to see you've found something that fits you and your family's needs.
We aim for our cancellation process to be as easy as possible but it does sound like your experience was frustrating so we do apologise. We are always looking to improve, please send us an email to help@gohenry.co.uk so we can learn more about your experience
Fantastic product
Fantastic product. My 6 year old loves the features and can easily manage his money.
2 May 2026
Unprompted review
Reply from GoHenry
Hi Grant, thank you so much for your positive feedback, it's great to hear that you both are loving GoHenry!
Confusing hard to work out transferring…
Confusing hard to work out transferring money
2 April 2026
Unprompted review
Reply from GoHenry
Hi Luxton! We do apologise for the confusion surrounding transferring money. We're more than happy to assist you with this. Please feel free to look at this page regarding transfers: https://uk.community.gohenry.com/s/article/gb-How-do-I-transfer-money-to-my-child-s-account.
If you're having any trouble with this, please call us on 0330 100 7676. We're available 8am to 8pm, 7 days a week!
Expensive fees
1 May 2026
Unprompted review
Reply from GoHenry
Hi Shandene. We charge a small fee so we can keep building the best hands-on money experience for kids. We think it’s a great value for what you get: https://blog.gohenry.com/uk/financial-education/your-gohenry-membership-fee/
Reply from GoHenry
Hi there! Thanks for the feedback, we really appreciate it 😊
Reply from GoHenry
Thanks for sharing, Kim! We’re really happy your family is loving GoHenry!
More task visibility
Would like more visibility on all completed tasks and the payment schedule.
1 May 2026
Unprompted review
Reply from GoHenry
Thank you very much for your feedback, Kelley! We do understand any frustration regarding the visibility of all completed tasks and the payment schedules. Please rest assured that you can view all completed tasks in your child's statements by following these steps below:
1. Login to your Acorns Early account on the app
2. Tap ‘Money’ at the bottom of the screen
3. Tap on the relevant child shown at the top of your screen
4. Tap the ‘Card’ option
5. The child’s statement will be displayed underneath the image of their card
Regarding the payment schedules, please rest assured that you can always amend the payment date by following these steps:
1. Login to your Acorns Early account on the app
2. Tap ‘Money’ at the bottom of the screen
3. Tap on the relevant child shown at the top of your screen
4. Tap the ‘Allowance’ option
5. Tap ‘Weekly Allowance’
6. Tap the amount under the relevant child’s name to amend this / Tap ‘Allowance day’ to amend allowance payment day
If there's anything else we can provide more clarification on, please let us know, and we would be more than happy to help!
,
Reply from GoHenry
Hi Kole,
Thanks for taking the time to leave your review. I have been able to locate your account with the information provided.
As you are registered as the child on the account, we have contacted the main parent to discuss the block on the account, alongside a proposed resolution on how we can resolve this as soon as possible.
To ensure a quick turnaround, please ask them to reply to the email or contact us on 0330 100 7676. We are available between 8am - 8pm 7 days a week.
Take care,
Dan
No annoying pop ups or Quality…
No annoying pop ups or Quality gathering questionnaires....until now!
1 May 2026
Unprompted review
Reply from GoHenry
Hi Kevin! Thank you for your 5-star review. We really appreciate you taking the time to leave a review for us and we're glad to hear that you are enjoying GoHenry! - Naomi 😊
Great to help save for my child’s future
Great to help save for my child’s future
1 May 2026
Unprompted review
Reply from GoHenry
Hi Donn! Thank you for your 5 star review. it’s great to hear that GoHenry is setting your child up for a successful future! Remember, for an easy way to give them a head start at age 18, you can activate and regularly contribute to their Junior ISA, which is included in all plans! - Naomi 😊
It’s fun and I think it’s a good fun app
1 May 2026
Unprompted review
Reply from GoHenry
Hi Avah! We love to hear that you're enjoying the app. 😊
Keep taken money from my account and i…
Keep taken money from my account and i want to cancel
1 May 2026
Unprompted review
Reply from GoHenry
Hi Shani,
Thank you for bringing this to our attention and for taking the time to speak with me today.
As discussed, we can see that you attempted to close your account via our in-app cancellation feature. However, a 3-month free membership offer was accepted at that time. As this promotional period has now ended and the account remained active, the membership fee for May was applied.
I have now refunded this charge, as I understand your intention was to cancel the account. Your account has been successfully closed, and any remaining balance will be returned to your stored debit card on file.
You will receive an email shortly confirming the cancellation, along with further details regarding your refund. If you have any additional questions, please feel free to reply to that email or contact us on 0330 100 7676. We are available between 8am - 8pm 7 days a week.
Take care,
Ella - GoHenry Supervisor
Please make Gohenry compatible with…
Please make Gohenry compatible with Google or Samsung wallet, it will make my experience much more easier
1 May 2026
Unprompted review
Reply from GoHenry
Hi there! Thank you for sharing your thoughts and taking the time to leave us a review. We truly appreciate your suggestion regarding Google Pay. At the moment, we’ve prioritized integrating Apple Pay, mainly because Google Pay requires users to be 16 or older, and our service is for 6-18 year olds. However, we want you to know that Google Pay is definitely on our roadmap and we’re actively considering it for future updates. Please keep an eye out for new features, as we’re always working to enhance our service and make things more convenient for our customers. Your feedback is incredibly valuable to us and helps guide our improvements, so thank you again for reaching out and letting us know what you’d like to see! - Naomi 😊
Reply from GoHenry
Thank you so much for your review, Lulezim! We're thrilled to hear that you're enjoying GoHenry.
Reply from GoHenry
Hello Rachel, it's great to hear that you're enjoying GoHenry, thanks for your review!
Reply from GoHenry
Hi there, it's great to hear that you are loving GoHenry!
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