GoGreenGadgets 

Order number 115799

Edit- I finally was paid today, not long after this review was posted. I’ve changed this review from 1 to 3 stars to be fair. But it has taken far too long, and far too much chasing for a higher rating than that, I wouldn’t personally use them again but use your own judgement.

First impressions of this company very good. Good website, very easy to complete the form to sell my phone and post it. The initial communications were also very good with lots of follow up texts promising me that payment was waiting as soon as they received the phone. Unfortunately shortly after sending it I had a look at some of their online reviews out of interest and realised that there was a distinct possibility that I'd made a big mistake. As it turns out, I had.

I posted the phone to them on Friday, 05/06/26 and checked the tracking the following Monday, 08/06/26. This shows they collected the phone at 9.02 am on Monday, 8 June. Very efficient. Unfortunately, this is where the efficiency stopped. I had no more communication from them that week and no 'immediate payment'.

I was very suspicious but decided to be fair and allow 5 working days for the payment to come through. No payment was received in that time so I emailed them to follow this up on 17/06/26. I received no reply to this.

I followed this up with a further email on 24/06/26. I received an almost instantaneous reply this time: "Im not too sure what happened but your device arrived for the full quoted price and £5 bonus! Please send your payment details and we can pay now!" I replied within minutes of this but stating that I expected to be paid within 5 working days or would take this further. I will also note that they had previously been sent my payment details on the form I originally completed for the sale of the phone so am unsure why they asked for them again.

At at around 3.30 pm on 30 June (late in the working day before the 5 working days were up) they emailed me as follows: "Apologies not been on due to illness, back in now, can i pay this today?". I replied about 40 minutes to say yes, but again, no payment was in my account the next day. I emailed again on 1 July asking them to ensure payment was made that day as it was very overdue and I would take things further if this wasn't received. No payment has been made as of now, around 3 pm on 02/07/26. So here is my review of my experiences with this company for Order number 115799, and my advice to others NOT to sell your phone to GoGreenGadgets. I will also be contacting Trading Standards about this in due course.

Quick easy process, fast payment Great price for the phone, would recommend to friends and family and already have, won't be using anyone else in the future

Really quick and simple process, well explained throughout and felt much better knowing that my device would be reused or recycled rather than sitting in my drawer for years.

Sold my iPhone 11 Pro to this company, no marks on it, was in excellent condition, and was quoted a good price. 3 days after posting, they got back to me saying they had recieved and inspected and say my phone was classed as faulty due to scratches and dents, which there weren’t any due to it being in a phone case for the whole time I owned this phone from new, so the price I was offered was dropped significantly. I accepted the price , but 4 days later still waiting for payment. Next day payment is a lie! And so is their online quote! I won’t deal with this company in the future. Would have got a better offer elsewhere.

They just keep you phone & don’t pay out. Avoid absolute scsmmers

Easy to use and quick payment

It was the first time I had used GoGreenGadgets & they did not disappoint the system was fast and reliable of sending off my old phone and the money was recieved efficiently! Would definitely recommend and use again thank you!

It was a quick and easy process from start to finish of sending in my old phone. I was updated regularly via email and payment was made on the day they stated. Would use this service again. Thank you

Website was easy to use. They sent plenty of reminders to post - which was really helpful. Payment was quick.
Now I’m rummaging through the house to see what else I can find to sell!

Great service, quick and honest payout.. would recommend +++

Go green gadgets were so helpful! Such a speedy and reliable service and a great way to earn cash

GoGreenGadgets evaluated my old iPhone really quickly and told me exactly how much it was worth - my quote was more than the competitors! I got paid very efficiently and quickly and I was made up with the service.

Experience was great payout the fast and wasn’t worried about any issue that I was worried about.

a quick easy and seamless experience. I was looking to get rid of my old phone and saw an ad for go green gadgets, they had amazing reviews so I thought why not try. The whole process of getting a quote took me less than 2 minutes and a label was created soon after. I had such good communication throughout the whole process and was offered a fair price based considering the overall condition of my phone. I was paid within the week, once again notified with each step and kept up to date, all my questions were answered and I was never pressured to make any decisions. They also have a great bonus scheme where I sent the phone off within a time frame and received a little extra on top. I highly recommend go green gadgets, they will give you the best price and keep you updated during the whole process!

A great way to get rid of old phones that are lying around. We used it for two iPhones 13s, one had a faulty faceId and the other had a dead battery- got £50 each for them- which is better than them taking up space in a draw.

Really good company to do business with so easy and simple from start to finish would definitely use again

Quick to do- answer a few questions for a quote. They send you all the information you need and it’s free postal service too!

Fast and efficient