I was looking for a drysuit and I was able to call up and speak to GoDive over the phone to ask a few questions about the drysuit. Following purchase the item arrived extremely quickly (~48-72hr) and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super fast delivery - I ordered Tuesday lunchtime, and the items arrived before Wednesday lunchtime. Phoned then prior to placing the order and was told two out of four items were awaiting stock, bu... See more
Always a pleasure doing business with Go-dive I found the product I was looking for at the best price by far. Easy to purchase with quick delivery and regular updates of delivery status throughout th... See more
I would give Go Dive a 6 stars if I could. Absolutely amazing service, next day after I placed my order I got contacted with regards to one of the items not in stock, team went above and beyond tryi... See more
Company details
Written by the company
Our passion for diving, and delivering the best products, training and experiences, is reflected in the Go Dive team and the brands we stock. We aim to give as many people as possible the choice to access diving. You have our commitment as fellow divers that you will be satisfied with Go Dive. The store has grown over the years to become the largest dive shop in the UK with modern showroom and workshops close to J25 of the M1 on the border of Derbyshire, Nottinghamshire and Leicestershire. Go Dive stock equipment from all the main suppliers of SCUBA equipment including: Apeks, Scubapro, Aqua Lung, Fourth Element, Suunto, Otter Drysuits, X Deep, Cressi, Hollis, A.P.Valves, Oceanic, Typhoon, Faber, Luxfer and many more. Go Dive also have a lively club scene with a variety of UK dive trips, overseas trips and social events throughout the year. Our club night /pool sessions are always busy and are open to everyone, regardless of training organisation! See our dive club paged for further information.
Contact info
Nottingham Road, DE217NP, derby, United Kingdom
- 01332 665353
- sales@godive.net
- godive.net
4.5
Excellent
725 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheapest I could find
Ordered late on 29th and delivered on the 1st. Cheapest I could find after short search. Have purchased items before always found them to be well priced and delivered quickly.
29 January 2023
fast and speedy delivery
13 January 2023
Great dive shop
Great choice of brands and gear. Easy to checkout. Good communication throughout. Fast delivery. Would recommend and will use again. Thanks!
25 January 2023
Great service goods delivered quickly…
Great service goods delivered quickly at very competitive price
26 January 2023
Slow and Hit and Miss
I placed one order then realised I'd forgotten another item. I emailed Go Dive to ask the orders to be combined (this happened on the weekend so there was time to amend) and also asked for a credit of the 2nd postage cost. I did not receive any response. A full week later the first parcel was received. No sign of the 2nd or my postage credit and still no response to my email. I queried the whereabouts of the 2nd parcel and it had been "missed by despatch". I requested a refund which was actioned immediately.
What a waste of my time.
20 January 2023
Very good company
What's the present experience in enjoyed speaking to the customer service I spoke to the great customer service delivery was a bit slow
14 January 2023
Great service from go dive again.highly…
Great service from go dive again.highly recommended..
18 January 2023
After a slow start their customer…
After a slow start their customer service came to their rescue. Online products that need to be sourced from abroad should be marked as such as delivery times will be markedly extended.
4 January 2023
Item was actually out of stock so it is…
Item was actually out of stock so it is a delayed delivery. Automated email said item was dispatched and I was contacted after with a week or more delay.
13 January 2023
Was charged £4.49 for delivery
Was charged £4.49 for delivery. The package arrived after 5 days in envelope with one first class stamp costing 95 pence or a maximum of £1.45
Profiteering on postage !!
10 January 2023
Great Customer Service
The fact that you stocked the item I needed. The gentleman who assisted me over the telephone was knowledgeable, professional and very helpful. The Internet proces was incomplicated and efficient. The price of the item was however, a little more than expected compared to other suppliers.
9 January 2023
Fast and Efficient
Dealing with GoDive was a breeze. Very informative communication and speed of service is second to none.
10 January 2023
Staff were very helpful.
I called and spoke to James he was very helpful. I ordered my dive computer as discussed and it arrived within 2 day's. Great service
6 January 2023
I needed a replacement strap for my…
I needed a replacement strap for my watch. Easy site to navigate and quick checkout. Delivery was qui k as well. Very happy
7 January 2023
Excellent service
6 January 2023
Ordered Christmas Day and delivered…
Ordered Christmas Day and delivered 30th Dec. Excellent price, exactly as ordered.
30 December 2022
These guys are simply amazing 👏…
These guys are simply amazing 👏 ordered and delivered within 24hrs by DHL.
I emailed Go Dive Friday early morning to check availability of fins.
Prompt Positive Reply, Ordered Friday morning, Delivered Saturday Lunchtime 😀
Highly Recommended and we will definitely be using Go Dive in the future👌
17 December 2022
Very helpful with great communication
13 December 2022
Exactly what I expected and ordered
11 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.