Go Dive Reviews 

725
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a drysuit and I was able to call up and speak to GoDive over the phone to ask a few questions about the drysuit. Following purchase the item arrived extremely quickly (~48-72hr) and... See more

Rated 4 out of 5 stars

Super fast delivery - I ordered Tuesday lunchtime, and the items arrived before Wednesday lunchtime. Phoned then prior to placing the order and was told two out of four items were awaiting stock, bu... See more

Rated 5 out of 5 stars

Always a pleasure doing business with Go-dive I found the product I was looking for at the best price by far. Easy to purchase with quick delivery and regular updates of delivery status throughout th... See more

Rated 5 out of 5 stars

I would give Go Dive a 6 stars if I could. Absolutely amazing service, next day after I placed my order I got contacted with regards to one of the items not in stock, team went above and beyond tryi... See more

Company details

  1. Dive Shop
  2. Diving Club
  3. SCUBA Instructor
  4. Water Sports Equipment Rental Service

Written by the company

Our passion for diving, and delivering the best products, training and experiences, is reflected in the Go Dive team and the brands we stock. We aim to give as many people as possible the choice to access diving. You have our commitment as fellow divers that you will be satisfied with Go Dive. The store has grown over the years to become the largest dive shop in the UK with modern showroom and workshops close to J25 of the M1 on the border of Derbyshire, Nottinghamshire and Leicestershire. Go Dive stock equipment from all the main suppliers of SCUBA equipment including: Apeks, Scubapro, Aqua Lung, Fourth Element, Suunto, Otter Drysuits, X Deep, Cressi, Hollis, A.P.Valves, Oceanic, Typhoon, Faber, Luxfer and many more. Go Dive also have a lively club scene with a variety of UK dive trips, overseas trips and social events throughout the year. Our club night /pool sessions are always busy and are open to everyone, regardless of training organisation! See our dive club paged for further information.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(725)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor and disorganised.

Not great really.

Ordered some items on 30th July, on 31st had an email saying one item out of stock. Asked them to send the rest.

By 9th August, nothing had been dispatched and I was due to leave for the Caribbean on Monday 12th. I called and was told there were other items out of stock. I agains said cancel those items and if they couldn't get it to me next day to cancel the whole thing as I was leaving the country and would not be there to receive it on Monday. Assured they would send next day but nothing arrived. The refund was not processed till 10th August and so I assume they forgot. I phone again on 10th August and was told probably would arrive on Sunday. It didn't and so I had to leave without my order. I will not be back in the UK for some time.

Several contacts, no real action. No follow up to check it had worked out. Still trying to work out how to send them an email as messages coming from 'no reply'.

Shame really.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

The ease of ordering new cylinders.

The ease of ordering new cylinders and a good purchase price, not rip off!
I would have appreciated better communication regards delivery day and time!
Would highly recommend
Thanks Simon Clark

15 August 2024
Rated 5 out of 5 stars

Great customer service

Great customer service, quick response and these guys rectified an issue out of thir control and out of their own pockets. I'll be using them in future

3 July 2024
Rated 5 out of 5 stars

Complex twinset order

I ordered a twinset that needed to be shipped in from overseas. They communicated clearly and the product arrived as advertised!

17 July 2024
Rated 4 out of 5 stars

Super fast delivery

Super fast delivery - I ordered Tuesday lunchtime, and the items arrived before Wednesday lunchtime. Phoned then prior to placing the order and was told two out of four items were awaiting stock, but lead times were too long for me to wait, so ordered those two items elsewhere.

Would definitely use them again, but would appreciate if the website reflected stock availability and lead times.

16 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look