Gocarehelp Reviews 93

They tried to set up a subscription for £40.56 via my Santander account. To the banks credit,they smelled a rat and informed me and cancelled it

I have no idea who this company is but they have been taking £29.99 out of my bank every month since March 2025. I notices last months and thought it was for a small shop I had used my card in so never queried at the time. Further attempt to take £14.99 today so I have reported as fraud. Bank has frozen my card and is investigating. I have lost a total of £164.94 and as someone who is very careful, have no idea how this has happened. Please check your bank!
Also, please do not attempt to call the company. The number is also a scam. Call your bank.

I downloaded the Morrisons app on my phone a couple of weeks ago, little did I know I got hacked whilst doing this!
My bank told me a subscription of £40.46 had been taken just before my purchase in Morrisons.
I definitely did not subscribe to go care help . Com !! This must've got through whilst downloading app!! Have had a refund from the bank and they have blocked them so they can't take anymore money.
So glad I do online banking otherwise I might not have known!!
Always check your bank scammers are everywhere!!

Never joined up with this group/app & are taking money from my account, twice in one day.. also tried to take money yesterday!!

Much like everyone else here, they tried to debit £40.56 from my Barclays account yesterday, but luckily my bank flagged it & payment was declined….
Call your banks, block them from any future attempts. Barclays told me to check my spam mail, & there it was, an email from these scumbags telling me my 3 day trial period was over even without signing up to anything..
Be careful folks..

Like all the other reviewers we just noticed £40.56 has been debited from our account without knowledge of who they are and what it was for. Reported to the bank who will investigate.

Hello anyone please aware of this fraud gocarehelp.com..? £40.56 what a fraud exactly the same amount like other 's my bank hsbc anti fraud system noyified on me i blocked afterward ..i think because nevet happened before since i tried to buy some item first time on Temu yesterday i think Temu site is very volunable ..not protected paying on

I have never heard of this company and they managed to take £40.56 from my bank account.I was with Revolut but when I queried this payment they didn't deem it to be fraudlent.So if you are with Revolut be very careful

This company stole £40.56 from my account and they said I subscribed to it, when used email they needed no subscription in place

I’ve had the gocarehelp.com fraudulent company try to take £40.56 from my account and set up a direct debit. I have stopped the direct debit and renewed my debit card as they somehow skimmed it! I have to wait 10 days as the payment is pending still before I can claim the £40.56 back and get a fraudulent action started. Be careful of this scam company!

A fraudulent company. Took money from my wife's credit card. Call your bank and report as fraud.

The same as all the other reviews, it attempted to take money from my card
I noticed it and managed to stop it

Similar situation to the rest of the reviews, this random website randomly tries to take money from my account but failed. I need to get this checked with the bank, as since then my apple pay has not been working even though every time I have tried I've had more than enough money that I needed to buy what I was trying to purchase. I'm assuming this has caused my apple pay to stop working.

Fraudulent, tried to take 40.56 from my account. Never heard of these ppl, never asked for an acct, never agreed to pay them anything

Trying now to take 40.56 from my account- it’s pending. I have reported it as unknown. How on earth did they get my details? Who are they? My card is frozen whilst investigation is going on.
This morning I called 08000418781 and a very polite lady refunded and closed account. So I don’t know if there are more than one of the same named companies operating.

A company I've never heard of (gocarehelp.com) attempted to take £40.56 from my account via my debit card. Fortunately, the banks anti-fraud system spotted it and threw it out! Upon contacting my bank, it appears that they have also tried to set up a recurring payment, hence the retries that people have noted. I also cancelled that. As to how the fraudsters have acquired my card details is anyone's guess but most likely down to a data leak or hack. My suggestion would be to change your debit card.

BE VERY CAUTIOUS I downloaded the Barclays Bank app for my iPad and while downloading it attached or inserted the Gocarehelp app at the same time. This appeared to come as part of my bank app, and of course it will now have my bank details. I closed it down and checked trustpilot sure enough it’s appears to be a scam. I’ve informed Barclays who knew nothing about it., I’ve attempted to cancel the gocare app, telephone contact is impossible and they hang up so attempted email

Shocked! never encounter this name gocarehelp.com until I received an information from my wise account stated the £40.56 amount i am going to pay (pending) as stated .., then at once contacted the wise bank to raise concern not to give this money . I goggle this merchant all the info given to contact them their number in uk but no avail . give my email as they ask me but no email found in their records to locate that I didn’t give any my account this is fraud /scam entering into my account I never revealed !! never safe this time how this things happened until you found out strange transaction !! God protect us 🙏

Fraudulent payments being attempted from my account.

Checked my account yesterday and shows 40.56 pending payment never dealt with this merchant i contacted my bank with all the details and hopefully they will sort this fraudulent company and prosecute them