Go Dutch Flowers Reviews 

1,238
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, fresh flower arrangements and the exceptionally thoughtful touch of receiving a preview video before dispatch. Many people also highlight the remarkably fast, reliable service and the seamless online ordering process that makes international gift-giving completely effortless. Some reviewers were not happy with delivery delays, noting instances where packages arrived very late in the evening or missed scheduled dates entirely. A few other consumers also noted occasional issues regarding items not matching their original online expectations or arriving with unexpected floral choices.

What people talk about most

Product

Consumers find product quality to be consistently positive, highlighting fresh and stunning flower... See more

Service

People report positive experiences with service, highlighting reliable and efficient support alongside... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting prompt and on-time arrivals alongside... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the fresh and stunning... See more

Order

Clients share positive opinions on order, highlighting how easy the online ordering process is and how timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service! I messed up the delivery date and sheelagh was so kind about it and efficient changing things for me so quickly. I even got a video of the arrangement before it went out... See more

Company replied

Rated 5 out of 5 stars

We ordered flowers for our aunties funeral in Galway, Ireland from America with in 24 hours. It was 4pm in Ireland and the staff except for the florist had left but he helped me to order. The arrange... See more

Company replied

Rated 5 out of 5 stars

We ordered a same delivery at very short notice and Go Dutch responded in a timely and thorough manner. They made sire the order arrived on time despite me issuing slightly incorrect instructions. I... See more

Company replied

Rated 5 out of 5 stars

For years, Go Dutch has been my absolute “go-to” florist, and they never disappoint. The recommendations on their website makes it so easy to find the perfect arrangement whether it’s for a birthday,... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

About Go Dutch Flowers

Written by the company

Go-Dutch.ie Flowers
We offer same day and future day flower delivery throughout Galway City and the rest of Galway. If you are looking for flower delivery in Galway contact Go Dutch Florist.
COMPLETE FLOWER RANGE
BIRTHDAY FLOWERS
ROMANCE FLOWERS
NEW BABY FLOWERS
GET WELL FLOWERS
HOUSE PLANTS
FUNERAL FLOWERS
SPECIAL OFFERS

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,238)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality, fast service.

19 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, Janelle. We would love to hear from you again. Stay safe!

Rated 1 out of 5 stars

0 out 5 would highly recommend to avoid

Shocking flowers, I ordered flowers for delivery on Thursday the 13th to be delivered on the 15th. I purchased the flowers in person and I got two hydrangeas a blue and peach coloured with a lily. The hydrangeas were completely the wrong colours, the lily was green with no colour when it was ,want to be pink and little greenery with them also they were all starting to die. The phone number on the package was wrong when arrived, the name was spelt incorrectly. I tried contacting them with phone multiple times to no answer, emailed them with no response. Terrible flowers and customer service I would recommend to avoid at all cost.

15 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I sincerely apologize for the inconvenience you are experiencing. If you have not yet done so, please reach out to us at customer.service@go-dutch.ie, and we will investigate this matter on your behalf.

Go Dutch is committed to delivering exceptional service, and we regret that this situation has occurred.

Rated 1 out of 5 stars

Very disappointed in the service

Very disappointed in the service. Ordered flowers in plenty time for Valentine’s Day. Non contact or anything from them no flowers delivered until late on the 15. And the flowers had already started to die. For the price of them not acceptable

15 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I am truly sorry to learn about your situation. If you have not already contacted us, please send an email to customer.service@go-dutch.ie, and we will be happy to assist you.

At Go Dutch, we are dedicated to providing outstanding service, and we regret any difficulties you may have encountered.

Rated 1 out of 5 stars

Terrible Customer service

I ordered flowers for Valentine's on the the 9th of February, so plenty of time for them to prepare and organise delivery. Well no contact from them, no tracking, day comes and goes no flowers. Valentines day was on Friday and DPD won't deliver them till Monday at the earliest, 3 days after they were supposed to arrive. I have tried calling and emailing them multiple times now but no answer or response

14 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I regret to hear about your experience. Should you have not done so already, kindly email us at customer.service@go-dutch.ie, and we will address your concerns promptly.

Go Dutch is devoted to ensuring the highest level of service, and we are sorry for any inconvenience this may have caused.

Rated 1 out of 5 stars

Avoid this place in Galway.

Absolutely no idea what time the flowers will arrive.
It's 8:30 on valentines day and still no flowers or any contact about them. They were ordered over a week ago. Shocking service.

No flowers ever arrived after spending 120 euro for valentines bouquet, chocolates and delivery.
There was no contact and no apology.

6 February 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I am truly sorry to learn about your situation. If you have not already contacted us, please send an email to customer.service@go-dutch.ie, and we will be happy to assist you.

At Go Dutch, we are dedicated to providing outstanding service, and we regret any difficulties you may have encountered.

Rated 5 out of 5 stars

The recipient said the flowers were…

The recipient said the flowers were stunning

4 February 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Hi Pauline, Thank you for your awesome rating and fantastic review! We hope the bouquet made you and your loved one smile. Enjoy your day and keep safe!

Rated 5 out of 5 stars

An error in my order occurred & the…

An error in my order occurred & the wrong bunch of flowers arrived.
I contacted Go Dutch & they rectified it very quickly, resending the correct flowers.
This was very much appreciated as this was for a special birthday.
Will definitely return with further business going forward.

4 February 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Hi Lauren! Thank you so much for taking the time to leave us an amazing review. Please let us know what we can do for you in the future. Stay safe!

Rated 4 out of 5 stars

all good

all good - nice product and very quick delivery. slight hiccough with order but they resolved it promptly and very satisfactorily

30 January 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, David. We would love to hear from you again. Stay safe!

Rated 5 out of 5 stars

I have used Go Dutch Flowers multiple…

I have used Go Dutch Flowers multiple times and they never let me down.
Their flowers are always stunning and are always delivered on time.

30 January 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you, Vivienne. We really appreciate you taking the time to leave us a review and sharing your experience with Go-Dutch. So delighted you were satisfied with our flower delivery service. :)

Rated 5 out of 5 stars

Excellent Service

I would highly recommend Go Dutch flowers. I ordered balloons from them. They were most obliging and pleasant to deal with. Excellent service & the balloons were a great hit!

30 January 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thanks for the awesome review, Sinead! We work hard to meet expectations like yours, and we’re happy to hear you loved your experience with us. Once again, big thanks from all of us here. 🤗

Rated 5 out of 5 stars

Best for flowers for all occasions

I always use Go Dutch for flowers for my mom for occasions. The flower arrangements are always stunning and the video of the flowers gets sent to me prior to delivery to my mom. It is great to have the option for collection from the store also.

19 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you for taking your time to give us such a great review, Claire. We put customer experience and satisfaction as our priority. Big thanks from all of us here. 🤗

Rated 5 out of 5 stars

I always choose Go Dutch when I want to…

I always choose Go Dutch when I want to send flowers. The latest bunch was for my mother’s birthday and she loved them. Always happy with the lovely arrangements they make up and their customer service is great. I love the fact you get a video of the final product as I live overseas, so it’s great to see the finished product.

13 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Big thanks for this amazing review, Mary. We are dedicated to providing you and everyone else with only the best there is to offer. Team will be thrilled to read your review. 😊

Rated 2 out of 5 stars

Great flowers, not so great customer service

Ordered flowers and a balloon, driver lost the balloon and gave a box of chocolate as an apology, I called afterwards asking if they can send me another balloon and the woman on the phone just said “but you got a box of chocolates!” Well I didn’t order a box of chocolates now did I? She asked for my number to check with the driver if that’s possible and then never got back to me, great customer service !

12 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Hi Malek! First of all, we sincerely apologize for any inconvenience this may have caused. I refund the value of the balloon to your order. Your satisfaction is important to us, and we remain committed to providing excellent service in the future.

We value your business and look forward to continuing to serve you in the future.

Kind Regards,
𝘑𝘶𝘴𝘵𝘪𝘯
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲

Rated 5 out of 5 stars

Thanks for your service!

Thanks for your service!

9 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, Jolanta. We would love to hear from you again. Stay safe!

Rated 5 out of 5 stars

I ordered flowers as I’ve done many…

I ordered flowers as I’ve done many times and I highly recommend Go Dutch Flowers. The flowers are always beautiful and well presented. I am kept up to date on delivery at all times. I live in Bristol and I’m never disappointed with the service. Thank you 🌸

17 January 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thanks so much for your great feedback and good vibes, Tina. We're happy that you're happy, and we're looking forward to your next order. :)

Rated 5 out of 5 stars

a perfect gift

As always: quick, perfect communication with a little video, a beautiful bouquet really glad that I can always rely on go Dutch to make somebody happy!

12 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you, Veerie. We really appreciate you taking the time to leave us a review and sharing your experience with Go-Dutch. So delighted you were satisfied with our flower delivery service. :)

Rated 5 out of 5 stars

Beautiful flowers

Quick and easy to deal with. Highly recommend. The perfect arrangement and so colourful!

13 January 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Hi Claire, Thank you for your awesome rating and fantastic review! We hope the bouquet made you and your loved one smile. Enjoy your day and keep safe!

Rated 5 out of 5 stars

Exceptional Service and Stunning Flowers – Highly Recommend!

Last week I ordered a birthday flower arrangement online from the USA to be delivered in Co. Galway, and I am beyond impressed with the service! The flowers were delivered the very next day, right on time, and the arrangement was absolutely stunning—beyond what I had hoped for.

What truly impressed me was this: Before delivering the flowers, they sent me a 5-second video of the arrangement for approval. This was such a thoughtful touch and gave me peace of mind- I saw with my own eyes the beauty and quality of the arrangement.

The price was reasonable for the exceptional service and craftsmanship provided. I will absolutely be using them again for future orders. If you’re looking for a reliable and talented florist in Co. Galway, look no further. Highly recommend!

2 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Million thanks to you, Kelly! Another review where a thank you just does not express our gratitude. 😍 We are really glad we were able provide great customer service to you. 😊 Again, thank you for taking the time to leave us a review. Thanks for recommending us and we would love to serve you again!

Rated 5 out of 5 stars

Very easy to order and fulfill the…

Very easy to order and fulfill the required data, flawless delivery

8 January 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you for taking your time to give us such a great review, Luis. We put customer experience and satisfaction as our priority. Big thanks from all of us here. 🤗


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