Go Dutch Flowers Reviews 

1,237
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, fresh flower arrangements and the exceptionally thoughtful touch of receiving a preview video before dispatch. Many people also highlight the remarkably fast, reliable service and the seamless online ordering process that makes international gift-giving completely effortless. Some reviewers were not happy with delivery delays, noting instances where packages arrived very late in the evening or missed scheduled dates entirely. A few other consumers also noted occasional issues regarding items not matching their original online expectations or arriving with unexpected floral choices.

What people talk about most

Product

Consumers find product quality to be consistently positive, highlighting fresh and stunning flower... See more

Service

People report positive experiences with service, highlighting reliable and efficient support alongside... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting prompt and on-time arrivals alongside... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the fresh and stunning... See more

Order

Clients share positive opinions on order, highlighting how easy the online ordering process is and how timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service! I messed up the delivery date and sheelagh was so kind about it and efficient changing things for me so quickly. I even got a video of the arrangement before it went out... See more

Company replied

Rated 5 out of 5 stars

We ordered flowers for our aunties funeral in Galway, Ireland from America with in 24 hours. It was 4pm in Ireland and the staff except for the florist had left but he helped me to order. The arrange... See more

Company replied

Rated 5 out of 5 stars

We ordered a same delivery at very short notice and Go Dutch responded in a timely and thorough manner. They made sire the order arrived on time despite me issuing slightly incorrect instructions. I... See more

Company replied

Rated 5 out of 5 stars

For years, Go Dutch has been my absolute “go-to” florist, and they never disappoint. The recommendations on their website makes it so easy to find the perfect arrangement whether it’s for a birthday,... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

About Go Dutch Flowers

Written by the company

Go-Dutch.ie Flowers
We offer same day and future day flower delivery throughout Galway City and the rest of Galway. If you are looking for flower delivery in Galway contact Go Dutch Florist.
COMPLETE FLOWER RANGE
BIRTHDAY FLOWERS
ROMANCE FLOWERS
NEW BABY FLOWERS
GET WELL FLOWERS
HOUSE PLANTS
FUNERAL FLOWERS
SPECIAL OFFERS

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,237)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Disappointing service

While there was no issue with the flowers, the order was not delivered until 19.50 on mothers day. Numerous phone calls and emails unanswered. In addition, a plain yellow balloon was included as opposed to the superior mothers day balloon as shown on the website and order confirmation. Disappointing given the order was placed over a week in advance with a significant delivery charge included.

30 March 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I sincerely apologize for the inconvenience you are experiencing. If you have not yet done so, please reach out to us at customer.service@go-dutch.ie, and we will investigate this matter on your behalf.

Go Dutch is committed to delivering exceptional service, and we regret that this situation has occurred.

Rated 1 out of 5 stars

I would advise everyone not to deal…

I would advise everyone not to deal with this business in Galway.
After completely messing up my mothers day order and flowers not received, they now no longer answer the telephone or emails to customer service about refunds. Appalling. Do not do business with them.

30 March 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I sincerely apologize for the inconvenience you are experiencing. If you have not yet done so, please reach out to us at customer.service@go-dutch.ie, and we will investigate this matter on your behalf.

Go Dutch is committed to delivering exceptional service, and we regret that this situation has occurred.

Rated 5 out of 5 stars

Perfect delivery on Mother's Day

Perfect delivery on Mother's Day, and lovely flowers delivered. Same great experience each time we order from Go Dutch! Thank you!!

30 March 2025
Unprompted review
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Reply from Go Dutch Flowers

Thank you for taking your time to give us such a great review, Kate. We put customer experience and satisfaction as our priority. Big thanks from all of us here. 🤗

Rated 1 out of 5 stars

Mother’s Day

I ordered a bouquet of flowers for Mother’s Day to be delivered to my house as I am away for work. I received confirmation of delivery but the flowers have yet to be delivered. I have received no communication from this company apart from automated emails stating that my flowers are on the way . I am extremely disappointed by this lack of communication and service from Go Dutch and will not be doing any business with them in future.

30 March 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I sincerely apologize for the inconvenience you are experiencing. If you have not yet done so, please reach out to us at customer.service@go-dutch.ie, and we will investigate this matter on your behalf.

Go Dutch is committed to delivering exceptional service, and we regret that this situation has occurred.

Rated 1 out of 5 stars

Avoid this business

Avoid this business. Not my first time dealing with them but they always fail to deliver quality service. Charge premium prices and do not live up to this. I ordered two bouquets of flowers for my mother and mother in law for Mother’s Day and they arrived during the night when Mother’s Day was over or very early the next day. The flowers were just left at the door no one informed my mom they were there. Completely missed Mother’s Day. They then would not answer the phone and the flowers delivered were not as nice at all as those photographed on the website. They were 90 euro I expected premium flowers. Not to mention I paid 5 euro for delivery down the road from the shop as I was not around to collect the flowers myself. As I said not my first time dealing with them but it will be the last. Do not waste your money on this company they are shocking bad

30 March 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

I sincerely apologize for the inconvenience you are experiencing. If you have not yet done so, please reach out to us at customer.service@go-dutch.ie, and we will investigate this matter on your behalf.

Go Dutch is committed to delivering exceptional service, and we regret that this situation has occurred.

Rated 5 out of 5 stars

Highly Recommend

Excellent customer service. Lovely touch with the video clip of my order, which was very helpful as I was ordering from Australia for my mum back home in Ireland. Perfect delivery also. Would highly recommend Go Dutch Flowers.

28 March 2025
Unprompted review
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Reply from Go Dutch Flowers

Hi Karen, Thank you for your awesome rating and fantastic review! We hope the bouquet made you and your loved one smile. Enjoy your day and keep safe!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, beautiful flowers and a video sent also as they were being delivered to a friend - a lovely touch!

1 March 2025
Unprompted review
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Reply from Go Dutch Flowers

Hi Noirin! Thank you so much for taking the time to leave us an amazing review. Please let us know what we can do for you in the future. Stay safe!

Rated 5 out of 5 stars

Its so easy to order from Canada from…

Its so easy to order from Canada from this site - Amazing!

5 March 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you for taking your time to give us such a great review, Tina. We put customer experience and satisfaction as our priority. Big thanks from all of us here. 🤗

Rated 4 out of 5 stars

The bouquet was really very nice but…

The bouquet was really very nice but the delivery not in the morning,as asked.

12 March 2025
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Reply from Go Dutch Flowers

Thank you for rating us, Sabina. We truly appreciate the support. Thank you for your time and for giving us the opportunity to improve.

Rated 5 out of 5 stars

Absolutely Brilliant!

Brilliant service! Prompt reply and super quick delivery. Constantly in touch updating me where my flowers were and even including photos of the bouquet! Would highly recommend!

7 March 2025
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Reply from Go Dutch Flowers

Thank you so much for your positive feedback and sharing your experience, Claudia. We are really glad we were able provide great customer service to you. Thanks for recommending us and we would love to serve you again! 😊

Rated 4 out of 5 stars

Quality of the arrangement &…

Quality of the arrangement & friendliness of staff on the phone, especially when a problem occurred

28 February 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thank you for rating us, Mary. We truly appreciate the support. Thank you for your time and for giving us the opportunity to improve.

Rated 5 out of 5 stars

Flowers were absolutely stunning

Flowers were absolutely stunning. First class service.

6 March 2025
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Reply from Go Dutch Flowers

Thanks so much for your great feedback and good vibes, Laura. We're happy that you're happy, and we're looking forward to your next order. :)

Rated 5 out of 5 stars

Flowers turned out amazing thank you…

Flowers turned out amazing thank you very much!

6 March 2025
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Thanks for the five-star review, Brendan. We truly appreciate the support and we are delighted to know you loved our flower delivery service. :-)

Rated 5 out of 5 stars

I ordered the custom bouquet for my…

I ordered the custom bouquet for my Mother and was delighted with it. The video is a lovely touch.
Have used this company a few times and they have never disappointed

5 March 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Hi Susan! Thank you so much for taking the time to leave us an amazing review. Please let us know what we can do for you in the future. Stay safe!

Rated 5 out of 5 stars

Very good service and the flowers are…

Very good service and the flowers are always beautiful.

14 February 2025
Unprompted review
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Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, JB. We would love to hear from you again. Stay safe!

Rated 5 out of 5 stars

Conor from Galway

Top quality service with a lovely personal touch. Highly recommend.

26 February 2025
Unprompted review
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Reply from Go Dutch Flowers

Thank you for rating us and the recommendation. We appreciate your business.
Customer Service Team
🌸🌸🌸🌸🌸

Rated 5 out of 5 stars

Exceptional quality, service & value

Ordered wreaths from the Galway store on a Monday and both hand delivered the next day as requested. Beautiful vibrant colours & meticulously assembled. The videos were also a welcome surprise too that I could share with my US relative. Prompt, reliable, high quality products & keenly priced. You won’t be disappointed.

25 February 2025
Unprompted review
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Reply from Go Dutch Flowers

Thank you so much for your positive feedback and sharing your experience, Carmel. We are really glad we were able provide great customer service to you. Thanks for recommending us and we would love to serve you again! 😊

Rated 5 out of 5 stars

Very quick and efficient delivery of…

Very quick and efficient delivery of flowers. A beautiful bouquet

24 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, Stephanie. We would love to hear from you again. Stay safe!

Rated 5 out of 5 stars

Placing an order from the United States

Although I reside in the United States, a charming village nestled in northwest Clare, where my grandmother grew up, holds a special place in my heart. It’s a place I visit only a few times a year, and during these visits, I’ve had the privilege of meeting some truly remarkable individuals. Recently, one of these wonderful people experienced a profound loss. At the recommendation of a friend, I promptly reached out to Go Dutch Flowers, and they were more than accommodating. They promptly delivered a beautiful bouquet on the very day I placed my order. To top it off, they even sent me a video of the bouquet before the delivery, ensuring that I was completely satisfied with their work and service.

21 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

Million thanks to you, John. Another review where a thank you just does not express our gratitude. 😍 Again, thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Good quality

Good quality, fast service.

19 February 2025
Unprompted review
Go Dutch Flowers logo

Reply from Go Dutch Flowers

We are glad you loved our flower delivery service, Janelle. We would love to hear from you again. Stay safe!

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