Whilst joining in error, I have since contacted them and they have been really helpful and understanding. So if you need to contact them for any reason I believe they will resolve any issues you have.... See more
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See what reviewers are saying
hello it's me dale and I just want to say thankyou to casillas cause he assist me and i love the way he talk to the client and he's approachable and i really appreciate this man. I'll give this man a... See more
Trying to download Ring Go ap with great difficulty - somehow ended up with Glow Tutor membership. Emails sent to my junk mail so unaware of this until I saw pending payment in my account. My bank ha... See more
Casillas was very helpful. I set this account up in error, although I cancelled it, a charge is pending on my account. He has said he will monitor it until my refund goes through
Hasn’t replied to negative reviews
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Phishing Scam
Phishing scam. Disguised linked to a subscription page takes you away from the site and asks for credit card details - says you will not be charged, but takes a €0.10 confirmation charge. Then they attempt to scam you for €46 a month and offer nothing in return. This company accused me of being "confused" and have sent multiple emails to try and get me to alter my review. They have apologised for the "confusion" but have never apologised for attempting to funds from my bank account, causing the bank to cancel my debit card. This is my experience with this organisation and their coercive methods will not get me to change it
Great support of escalation ( Paula)
Good experience Kevin helped me to…
Good experience Kevin helped me to solve my issue
Great work by escalation team led by…
Great work by escalation team led by Paula
Quick response from friendly personnel
Quick response from friendly personnel
Warning
Warning: Fraudulent Subscription Scam – Stay Away!
I was unknowingly signed up for a fraudulent Gold Membership at Glowtutor.com without my consent. I never registered for any membership, yet I was suddenly charged €0.10 after confirming my credit card for Kleinenzeige.de. Shortly after, I received an email stating that I had a Gold Membership costing €46.60 every 14 days – something I never agreed to.
This deceptive practice is completely unacceptable. I immediately requested the cancellation of my account and any further charges, yet Glowtutor has not provided a proper response.
Beware of hidden subscriptions and unauthorized charges – avoid this company at all costs!
Paying for APCOA parking - scam
Dear Glowtutor
I was paying for APCOA parking when this website linked to the APCOA site. I did not wish to sign up for this site, which has some sort of monthly subscription plan. I contacted Glowtutor within about an hour of the surreptitious sign-up, and you advised that my subscription would be cancelled in 14 days. Considering your actions are a credit card scam, I want an immediate cancellation. I have been in contact with AIB credit card services as they are putting a markup against the name of Glowtutor
The refund policy
Hi.
Thank you so much for the service rendered. I hope to see you do your best for people.
Very quick to rectify mistake
Casillas was very helpful
Casillas was very helpful. I set this account up in error, although I cancelled it, a charge is pending on my account. He has said he will monitor it until my refund goes through
SCAM ALERT!!!!!!!
Total scammers
Tried to pay for parking and went to this page and have now been set up on subscription which I didn’t agree to!!
SCAM ALERT!!!!!!!!
Andy helped me out with my request
Andy helped me out with my request. So the customer service is very good.
Total scam
Total scam
I was trying to reset my Fitbit on my new phone. Screen popped up and before I know it I was charged €1 on a page that said I would not be charged . Then €46 euros goes from my bank for VIP membership. Trying to contact them to ensure My membership is canceled , I get charged another € 8 euros ! I’m such a mug !!!!! Evil robbers !
I am thankful to the support team…
I am thankful to the support team especially Paula from the “escalation team “- who took the time to write me back -in my mother tongue - to explain and solve my problem .
I also appreciate the prompt concern and reaction !
🙂
Quick response
Quick response, however waiting for the promised result
Parking App con
When trying to pay for parking with APCOA Just as I had put in my card details and went to press the confirm button the screen changed and I seemed to inadvertently sign up to Glow tutor! They took 85p so I wasn't that bothered, but since then they have taken nearly £80! This is obviously a scam as I have noticed that other people have fallen for the same screen shift!
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