Glowforitshop Reviews 

983
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the lash, brow, and hair serums, for delivering noticeable growth and making their lashes, brows, and hair look healthy and full. Many people also highlight the excellent customer service, describing the staff as helpful, friendly, and quick to resolve issues, often going above and beyond to ensure satisfaction. The quality and effectiveness of the products are frequently mentioned, with reviewers expressing confidence in their natural appearance and appreciating the value for money. However, some customers were dissatisfied, reporting that certain products like the lash serum did not work for them or caused adverse reactions such as eye irritation and swelling. A few others also felt that the customer service was unhelpful or unresponsive when issues arose, and some experienced problems with product delivery or faulty items.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the results of lash,... See more

Customer service

Reviewers mention positive feedback about customer service, frequently highlighting the team's helpfulness,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the results of... See more

User experience

Users describe positive interactions with user experience, with many finding the overall shopping experience... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Glow For It products for over 4 years, and my journey with them has been nothing but amazing. The lash serum, brow serum, and hair serum keep my lashes, brows, and hair looking very... See more

Company replied

Rated 5 out of 5 stars

I've always had amazing results with Glow For It serums, so when my latest order didn't give me the same lash growth I'm used to, l reached out to customer service. They were incredible - so kind, so... See more

Company replied

Rated 5 out of 5 stars

Forever a Glow For It girlie ✨ I came across this company through tik tok in desperation to fix my short broken gappy lashes, only 2 months later using their lash serum i had full long lashes !! Ive u... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this company and the lash serum, I started using it last December and my lashes are now far thicker and longer than they have ever been, very easy to use, just once in the eve... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Cosmetics Store

Written by the company

As a female-owned business, Glow For It has always focused on empowering people to feel confident in their own skin. Our aim has always been to provide our customers with the perfect products to help their natural beauty glow. We want you to look and feel your best every day! Our products are for everyone - no matter your age, gender or ethnicity; an inclusive and empowered family is what our glowing community is all about. The Glow For It Serums are manufactured in the UK by a B-Corp manufacturer. Through this, Glow For It is able to lower its carbon footprint whilst creating more sustainable and ethically sourced beauty products. At Glow For It, we have always been proud to provide vegan, cruelty-free beauty products that are hormone-free and packed full of natural ingredients. Our formulas are also dermatologically tested and clinically proven to be kind and safe to skin. Our motto is ‘enhance not mask’ – we want to provide you with beauty products that enhance your natural beauty. Together, we can all grow and glow!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

983 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(983)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing product

What an amazing product, Tried the lash and Brow serum and they work amazing :)

9 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Kirsty,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 1 out of 5 stars

I messaged my order was delivered to a…

I messaged my order was delivered to a prior address and the new resident would not return the package. I updated my address and asked if my order could be resent due to this. Cathy responded with links that the order was delivered, which I already knew as I was the one to inform her that it was delivered at a prior address. She proceeded to say there was nothing to be done. Because of her condescending tone, I canceled my subscription altogether. Other companies I have purchased from would have just sent the order knowing it was a mistake and I would have not only continued my subscription but would have tried additional products. I am disputing the charge with AMEX that I never received the product and including that the merchant would not assist in resolving the issue.

8 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Jaclyn,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 5 out of 5 stars

The serum came opened and empty

The serum came opened and empty.

Update: the glow for it team were very helpful in resolving my issue. Thank you x

4 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Laura,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 1 out of 5 stars

Doesn’t work

Lash serum did nothing at all after more than 2 months. I tried UK lash and seen results within a few weeks don’t waste your money.

4 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Orla,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 5 out of 5 stars

I'm obsessed with Glow For It

I'm obsessed with Glow For It! Their products actually WORK - my lashes, brows and hair have never looked so good. I've had issues in the past with short lashes from wearing false lashes all the time and now my natural lashes are my favourite feature. 10/10 would recommend Glow For It to everyone!!!

4 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Charlotte,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

amazing products that have transformed…

amazing products that have transformed my lashes brows and hair, can't live without them!!

4 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Cal,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

Glow for it has to be the best eyelash…

Glow for it has to be the best eyelash serum I've ever used it's made my eye lashes grow in just weeks so happy with my order!!!

27 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Zoe,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our product.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 1 out of 5 stars

Would give no stars

Would give no stars! Awful customer service! No care about customers at all and was promised a refund, issued an incorrect/false invoice document, had to reclaim funds via a credit card bank dispute.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a small issue but it was sorted straight away. Thank you so much

2 June 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Kelly,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

Lash and Brow Serum

Have been using the last and brow serum for just over a month now and can already see a difference!

31 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Jamie,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 1 out of 5 stars

Over a month and no delivery

Same problem as above comment, been over 1 month and no delivery. Very disappointed

30 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Elle,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 5 out of 5 stars

Amazing customer service

I’ve been wanting to try the eyelash serum for a while. I finally purchased the other day but unfortunately my parcel was lost in the post. This was absolutely no fault of the companies at all but I was advised by the courier to contact the company. Upon doing this, the company went above and beyond to help me get a new parcel sent out and they couldn’t be more apologetic (even though it wasn’t their fault). Cathy in particular was very friendly and helpful and did everything she could to help. I am really impressed with the customer service and can’t wait to try the product 🩷 thank you GlowForIt and Cathy x

29 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Cassie,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

Customer care is excellent

Customer care is excellent
Dealt with my query quickly and with kindness

29 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi lovely,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 1 out of 5 stars

1 month later, no delivery

Ordered mulitple products on April 27th, its a month later and I still havnt recieved anything!

28 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Layal,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 5 out of 5 stars

I do love glow for it

I do love glow for it! I finished chemotherapy in Feb and started taking again around March April . I used prior to my diagnosis and always got such compliments . Thank you for helping my confidence again . Emily

23 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Emily,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

Amazing product!!

Amazing product!!

21 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Serena,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

Highly recommend this small business

Highly recommend this small business, communication was second to none and dealt with my issue with fantastic customer service and fast response . Will definitely order again 😀

19 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Karen,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 5 out of 5 stars

I ordered to get the serum delivery was…

I ordered to get the serum delivery was quite fast.
Iv been using glow for it for quite some time I already have long eyelashes but wanted them abit more fuller.
It’s made my eyes look even more beautiful I would recommend it to anyone who wants longer eyelashes

10 April 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Ash,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our products and customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

Rated 1 out of 5 stars

The eyelash serum not only didn't work…

The eyelash serum not only didn't work for me but also made my eyes very sore. I tried it for a few months, the only thing that changed was that my eyes became more painful.
The customer service was appalling. I made contact with them as I could not find out how to cancel my subscription on their website and asked them to cancel it for me.. I received a sassy reply, telling me to do it on the website.
I managed to cancel it the other day and then received this request to review their product, very bizarre.
To sum up, I do not recommend.

15 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Susan,

We’re so sorry to hear this and completely understand your disappointment.

We’d love to make things right, please drop us a message at hello@glowforitshop.com so we can help you directly, as we haven’t been able to obtain your contact details.

All the best,
Team GFI x

Rated 5 out of 5 stars

The reply was really fast & they were…

The reply was really fast & they were kind about it!!

12 May 2026
Unprompted review
Glowforitshop logo

Reply from Glowforitshop

Hi Sofia,

Thank you so much for your lovely review. It truly means the world to us when we hear our community's positive experiences with our customer service.

Thank you for your support, and for being a part of our journey.

Best wishes,
Team Glow For It x

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