I am so in love with these boxes! They give me the opportunity to test new products and I’ve gained so many new favourites brands- brands I’d never consider if it wasn’t for Glossybox. So thumbs up an... See more
Company replied
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See what reviewers are saying
For me it’s been an expensive and exhausting experience as a customer. I’ve been in touch in touch with customer service multiple times, and was promised two refunds on different items ordered. They h... See more
Company replied
The products them self are nice, however the customar service is horrible. It seems to me that you do not understand norwegian, or that you are using computers to answer messages. I rarely get an ans... See more
Company replied
East to order, and i love the fact you get points to use on your next box if you leave your opinion on the products you get in the box itself. I see a lot of people say they have problems with custome... See more
Company replied
2.8
Average
564 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from GLOSSYBOX
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I think it was hard understanding how…
I think it was hard understanding how to order Glossybox with a friends code! Please make it more understandible, and with step by step for orders...
And please tell when Glossybox pay from card (date).
29 July 2021
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are sorry that we have not managed to meet your expectations on this occasion. We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Kind regards,
Matt
Reply from GLOSSYBOX
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I'm still waiting for someone to…
I'm still waiting for someone to cantact me as it was promised :)
7 June 2021
Unprompted review
Reply from GLOSSYBOX
Hello Egle,
Thank you for leaving your review.
I am truly sorry to hear that you have experienced an issue and I do wish to take a look into this for you.
I have not been able to locate your account at present, however I have sent you a message where you can provide further information so I can assist you further.
I look forward to hearing back from you, and I do apologise for the inconvenience this has caused.
Kind Regards,
Kayleigh
I love Glossybox, but more variation
I love Glossybox, but I have so many lipstick/ball, eyeliner and eyeshadows now that l don't manage to use it all. Maybe a bit more variation. That's why 4 star and not 5.
30 October 2020
Reply from GLOSSYBOX
Thanks for the review, I am pleased to hear you like it.
I will pass your feedback over, we strive to provide unique and exciting items every month in our Glossybox for you.
Cheers,
Matt
Awesome products
29 October 2020
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review.
I am pleased to hear that you are happy with the products we provide in your monthly box.
Sue
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