Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(1,148)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

This company is great

This company is great! The fish( salmon) I've ordered came fast and excellent quality! I trust Global Seafoods and next time will make my orders ONLY from them!

27 December 2017
Unprompted review
Rated 2 out of 5 stars

I placed my order on December 12

I placed my order on December 12, 2017. Today is December 25, 2017 10:18 PM. I have not received my order. It was for my family Xmas celebration.

26 December 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Emelito

We see that the order you sent as a gift was delivered on time, but the one heading to you is stuck somewhere in transit. We highly apologize for this as we expected this to be delivered to you saturday before Christmas. We will be contacting fedex to see what happened as it seems it didn't move between tuesday and thursday. This result to us in unacceptable and I hope you will try and contact us to attempt to remedy the situation.

Rated 2 out of 5 stars

Too much salt in this product

Too much salt in this product. I purchased many different kinds of red caviar from multiple sellers, never had such unbearable salted taste.

26 December 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Elena

We are sorry to hear that you are unhappy with your order. If you would like to return it for a full refund then please let us know and we will send you a prepaid label.

Rated 5 out of 5 stars

Service

Service, packing and Quality of the caviar were excellent....
I highly recommend your Red Cavair...

Regards

Louie Kemp
Los Angeles

26 December 2017
Unprompted review
Rated 2 out of 5 stars

Smoked salmon

I ordered two pounds of smoked salmon. It arrived at the promised timeframe and was packaged well. However I have to say that didn't like it at all. It was way too salty for me taste and I didn't like the texture of the fish - it felt too dry. It felt like it was either frozen or old or had been dried too much. I grew up on the coast of Russia and I am very used to eating smoked seafood. This one is no no for me. I couldn't eat unfortunately. Will never order fish like that from Global Seafoods again.

26 December 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Elena

We are sorry to hear that you are not happy with your order. If you would like to return it for a full refund then please let us know and we will send you a prepaid label.

Rated 5 out of 5 stars

Alaskan Sampler

I purchased the Alaskan Sampler for my Dad as a Christmas present. He loves it. Online purchase was simple and it arrived very quickly. I had a question for them and they emailed me right back. Completely satisfied.

26 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Shipping was perfect, arrived still frozen, with plenty of dry ice to spare.
Purchased several different caviar, so far have tried the Paddlefish and the Chum Salmon. Both were excellent. The Chum is just as described. Perfectly dry, and lots of pop. Really good flavor, and not too salty. THe Paddlefish was also really good for the price, nice color, lots of flavor. Will definitely buy from Global Seafoods again!

22 December 2017
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Delivery was in time, everything perfectly wrap. Kids had fun with dry ice. Caviar (we bought 1 grade) and fish were delicious and fresh! Will recommend this company to my friends and family and order again from them for sure! Thank you Global Seafoods!!

20 December 2017
Unprompted review
Rated 1 out of 5 stars

Horrible package

Horrible package. Will never buy again.

19 December 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

We are sorry to hear that you are unhappy with your order. Can you please let us know what went wrong? We would like to try and mend the situation if we can. Please contact us by email or call us at (425)449-3165.

Update:

We have heard from you and we are sorry to hear that your order was damaged in route. We have offered a replacement of the product but since you have stated that you do not want any kind of solution to this issue then we are at an impasse. Please let us know if you change your mind,

Rated 3 out of 5 stars

Grade No2 tastes more like Grade No3

Grade No2 tastes more like Grade No3. We've got our usual holiday order of red caviar: 2 packages of grade No1 and 2 packages of grade No2. We do such order every year using Global Seafoods and the quality was exceptional every single time. This time though the quality of Grade No2 was really poor: it was covered in a lot of liquid and taste wasn't close to be Grade No2. Grade No1 is still great! It's sad that the overall experience with Global Seafoods this time wasn't at the level we've expected.

14 December 2017
Unprompted review
Rated 5 out of 5 stars

Love Fish

Well, being a particular customer, and having eaten all over the world,I was very pleased with my recent purchase of halibut steaks...they were both generous in size, moist, when not over-cooked, and delicious... I will be ordering more of these and, will be trying other types of fish Global Seafoods offer.

12 December 2017
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Fast delivery. There still was dry ice in the cooler and caviar was frozen with not even an indication of melting.

12 December 2017
Unprompted review
Rated 5 out of 5 stars

Above expectations, as usual.

This time we ordered a couple of new products to try - chum salmon caviar grade 1 - great quality, I like it a little bit more salty, but the rest of the family said it was perfect. Pink salmon caviar grade 2 - great quality, perfectly salted to my taste.

10 December 2017
Unprompted review

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