Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(1,148)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought 20 lbs of sockeye

I bought 20 lbs of sockeye. Shipping was so fast, and the product was frozen solid with dry ice. The product was excellent, and smoked up well. I'll be back.

13 February 2018
Unprompted review
Rated 1 out of 5 stars

Ordered 10# king crab

Ordered 10# king crab. Arrived nearly thawed in February in 5 days shipping. Smelled funky. Not fresh product. Very disappointed. Our dollars will go elsewhere. Avoid this merchant.

11 February 2018
Unprompted review
Rated 5 out of 5 stars

Great quality product and excellent prices

The product arrived promptly, nicely packaged and well preserved. The produce is exactly as described (the description on the website is excellent with plenty of specifics and details).
I calculated that this is very cost attractive option for see food lovers (sushi grade tuna and salmon roe... yum!).
I discovered Global Seafoods absolutely by accident, but will absolute order more items once I am done with my current inventory of tuna, salmon lox and salmon roe.

6 February 2018
Unprompted review
Rated 5 out of 5 stars

always good

always good, always fresh, always safety packaged ! THANK YOU! i recommend this company to anyone!

6 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

The product (I ordered two different kinds of 'red caviar' or salmon roe) is excellent. Fresh, high quality, low salt. Arrived in a cooler, packed together with dry ice, properly frozen. I will definitely order again and will try more products. So glad I found this shop.

30 January 2018
Unprompted review
Rated 5 out of 5 stars

The caviar was still fresh & delicious

The caviar was still fresh & delicious. I was apprehensive about the package date but the caviar was sealed well to reduce oxidation. I've ordered from Global Seafoods once and I plan to do it again. I recommend their product to anyone who loves caviar. Also, the help desk of Global were informative and responded in a timely manner.

30 January 2018
Unprompted review
Rated 3 out of 5 stars

One package was good another one not so

I ordered 2 packs of Chum Salmon Caviar Soft Shell - 1kg (2.2 lbs) Grade No1. One was packaged (frozen) back in 2015 and tasted pretty oily and dry. The other one was frozen in 2017 and was good.
Giving 3 stars for sending me old product.

23 January 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Dmitri

Please contact us about this either by email at info@globalseafoods.com or by phone (425)449-3165. You should not have received anything that was dated before 2017 and it concerns me greatly that you may have received dated product mixed in with the new. This is a serious issue for us and if it really is that dated then we will replace it or refund it for you.

Rated 5 out of 5 stars

Great dinner

Fast shipping. Great packaging. Awesome Christmas dinner. We all enjoyed it so much. Will be ordering again and again

8 January 2018
Unprompted review
Rated 2 out of 5 stars

High price but very poor quality!

High price ( $110 for 1kg) very poor quality ( very small, yellow and bitter). My local store sells 0.5 kg for $35 to $40 amazing quality. The Global seafood gave me coupon for $10 and like a fish I swallowed the bait. You can fool me once but never again. The only reason for 2 stars instead of 1 is the shipping though it took a long time the caviar arrived frozen. I would be happy to return but it was a New Year’s party and I had no choice but to open the product

1 January 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Anatoly

We are sorry to hear that you are unhappy with your order. If you wish to return the product for a full refund then please let us know and we will send you a prepaid label.

Update: We will accept the open product no problem. Please let us know if you want a return label.

Rated 5 out of 5 stars

Great Company

Promised delivery in 2 days and we got it in that time frame. Crabs were frozen solid but that’s ok as I had time to defrost before serving. Taste was fresh.

29 December 2017
Unprompted review

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