It's very easy to buy an ESIM from globalesim and we've now bought ESIMs for 5 different geographies. Two reasons for not being 5 stars: 1. no discount for repeat customers 2. I would really appr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought multiple esims here and they always work just fine. Also the price is very fair, better than most other providers! Today I had some trouble installing a new eSIM, no confirmation mail. But... See more
Company replied
My first eSIM for South Africa worked absolutely perfectly but I had an issue when I needed to get a second one. It installed exactly as it should do and I used it for a couple of hours, and then it... See more
Company replied
Had trouble starting the eSIM service but the rep Gerald helped me to get it started. He was clear in his instructions and we got the job done. Got my eSIM and it works ok.
Company replied
Company details
Written by the company
For over 18 years, GlobaleSIM has been a leading provider of reliable and secure mobile experiences, specializing in international roaming solutions. Built upon a foundation of excellence, we’ve empowered travelers and global citizens to stay connected across borders, offering seamless communication wherever their journeys take them. While we began by providing traditional physical SIM cards, our commitment to innovation has led us to expand our offerings, ensuring customers have access to the latest connectivity technologies. Today, we stand as a trusted partner, delivering cutting-edge mobile solutions that keep the world within reach.
Contact info
ul. Solipska, nr 3/5, lok. Miejsc., kod 02-482, WARSZAWA, Poland
- info@globalesim.app
- globalesim.app
4.2
Great
771 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I had a short issue with the card but…
I had a short issue with the card but the customer service via whatsapp is amazing! John Roel helped me with my issue, thank you!
24 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that your experience with our WhatsApp customer service was amazing and that John Roel helped you resolve your issue. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John Roel delt with my issue over chat
John Roel delt with my issue over chat. It was resolved quickly and without fuss. Thank you
23 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that John Roel dealt with your issue over chat and that it was resolved quickly and without fuss. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Issue solved very quickly and…
Issue solved very quickly and professionally by Michelle Joy.
Thanks!
22 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that your issue was solved very quickly and professionally by Michelle Joy. We will definitely share your kind words with her! We appreciate your feedback and are always here if you need anything else.
I had some real issues when travelling…
I had some real issues when travelling and my eSIMs were not working. Mark was efficient, friendly and solved for the issue. He even waited for me to confirm it was all working before moving on to the next customer. Thank you Mark, appreciate the help!
19 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that Mark was efficient and friendly, and that he solved your eSIM issues while making sure everything was working before moving on. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that Mark from support was able to help you resolve your issue. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Great assistance
I was assisted by Mark who was just great. Everything ended up working
19 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that you received great assistance from Mark and that everything ended up working out. We will definitely share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Mark was kind and professional and…
Mark was kind and professional and succeeded to solve my connection issue very quick.
18 July 2026
Unprompted review
Reply from globalesim.app
Thank you for your wonderful 5-star review! We are so glad to hear that Mark provided you with kind, professional, and quick support to resolve your connection issue. We will be sure to pass along your compliments to him. We appreciate your feedback and are always here if you need anything else!
Great help by Mark
Great help by Mark. My sim got activated but data was not working, he help and got the issued solved
18 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are delighted to hear that Mark was able to help you resolve your data issue quickly so you could get connected. We will be sure to pass along your compliments to him. We appreciate your feedback and are always here if you need anything else!
Today I was helped by John Roel and he…
Today I was helped by John Roel and he was very kind. I had a problem with my SIM card installation and he fixed it in less than 10 minutes. Very kind and fast. GlobaleSim has been my travel esim for more than 3 years and I truly recommend this company to keep in touch with family and friends while you travel.
17 July 2026
Unprompted review
Reply from globalesim.app
Thank you so much for your loyal support over the past three years and for this wonderful 5-star review! We are delighted to hear that John Roel provided you with such kind and fast assistance to resolve your SIM installation issue. It’s a pleasure to help you stay connected with your family and friends while traveling. We appreciate your recommendation and are always here if you need anything else!
We had big Problems In the Beginning
We had big Problems In the Beginning, but John Roel solved all of them.
17 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are very sorry to hear that you experienced difficulties at the beginning, but we are thrilled that John Roel was able to resolve everything for you. We appreciate your patience and your feedback. We are always here if you need anything else!
Very good service
Very good service. I was having trouble locating the eSIM after installation. John Roel from the service team was very helpful connecting over WhatsApp and sorting everything out - thank you !
16 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that John Roel was able to assist you via WhatsApp and help you locate your eSIM after installation. We are always happy to help get everything sorted out. We appreciate your feedback and are here if you need anything else!
John Roel is an amazing worker with…
John Roel is an amazing worker with great talent that you serves an inspiration to others.
16 July 2026
Unprompted review
Reply from globalesim.app
Thank you for such a kind and glowing review! We are incredibly proud to have John Roel on our team, and we will be sure to share your wonderful feedback with him. It is heartening to hear that his talent and dedication have made such a positive impression. We appreciate your support and are always here if you need anything else!
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that John Roel was helpful to you. We will be sure to pass along your compliments to him! We appreciate your feedback and are always here if you need anything else!
Thank you Mark for your help in a…
Thank you Mark for your help in a minute after my request! Great job!
13 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that Mark was able to provide you with such fast assistance. We will be sure to pass along your compliments to him! We appreciate your feedback and are always here if you need anything else.
It works great
It works great! I had a little issue but Gladys helped me in a minute and went great again!
13 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that everything is working great for you now. We will be sure to pass along your compliments to Gladys for her quick assistance! We appreciate your feedback and are always here if you need anything else.
John Roel helped me with my eSim
John Roel helped me with my eSim, thank you
11 June 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are pleased to hear that John Roel was able to help you with your eSIM. We will be sure to share your thanks with him! We appreciate your feedback and are always here if you need anything else.
Great purchase and a very good customer…
Great purchase and a very good customer support by Mark.
12 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so pleased to hear that you had a great purchase experience and appreciated the customer support provided by Mark. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Support from John Roel was excellent
Support from John Roel was excellent. Had a few problems and he was able to sort them quickly.
12 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so pleased to hear that John Roel provided you with excellent support and resolved your issues quickly. We will be sure to pass along your compliments to him! We appreciate your feedback and are always here if you need anything else.
A good option to have roaming eSIM
A good option to have roaming eSIM, and with a very agile support service, thanks John Roel For your quick support!!!
12 July 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are thrilled to hear that our roaming eSIM was a great option for you and that you appreciated our agile support service. We will definitely pass your thanks on to John Roel for his quick assistance! We appreciate your feedback and are always here if you need anything else.
I had a problem with the activation code
I had a problem with the activation code for my eSIM. I was lucky to receive a great help by email that solved my problem really quick.
11 July 2026
Unprompted review
Reply from globalesim.app
Thank you for your 5-star review! We are very glad to hear that our support team was able to resolve your activation code issue quickly via email. Providing fast and effective help is our priority. We appreciate your feedback and are always here if you need any further assistance!
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