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Globaldata Reviews 1,415

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The shipping was surprisingly fast, and everything arrived securely packed—no dented boxes or loose parts.

Company replied

Rated 4 out of 5 stars

Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the cas... See more

Company replied

Rated 5 out of 5 stars

I live in Portugal and I've bought several products from Globaldata. All of them arrived on the very next day and without any issue with the transport. I had to send a monitor back because it had... See more

Company replied

Rated 5 out of 5 stars

I ordered my new laptop (with 20% discount), priced lower than any other website or local store. They promised a delivery in less than 48 hours, and they made it. The cargo was received by me in excel... See more

Company details

  1. Computer and Accessories Store
  2. Appliance Store
  3. Computer Repair Service
  4. Computer Store
  5. Electronics Store

About Globaldata

Written by the company

Somos especialistas em computadores e gaming de última geração!
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.

AS NOSSAS PROMESSAS

Equipa de RMA /apoio ao cliente comprometida e disponível para ajudar em todas as fases do processo de compra e pós-venda.


RMAS SUPER RÁPIDOS
O RMA é um procedimento que o cliente pode usar para devolver produtos que estão com defeito ou precisam de reparo. Se acontecer depois de 14 dias da compra, quando a nossa política de devolução padrão termina, podes ainda solicitar um RMA para garantir que o teu produto seja reparado ou substituído.

RESOLUÇÃO DE DOA EM 24H ÚTEIS
Nestas situações, após recebermos a notificação por parte do cliente sobre o problema que encontrou, nós comprometemo-nos a resolver o problema do produto em DOA, dentro do nosso período de SLA, que para esta situação é no máximo de 24 horas úteis.

SERVIÇO DE APOIO AO CLIENTE
Ninguém gosta de ficar sem resposta às suas questões. Por isso mesmo, aplicámos um SLA que varia consoante a situação. Por exemplo, se enviares um e-mail até às 17h de um dia útil, garantimos que respondemos no mesmo dia. E se por acaso não conseguirmos atender uma chamada até às 17h, podes contar que ela será retornada até às 12h do dia útil seguinte.

EXPEDIÇÕES E ENTREGAS
Por fim, mas não menos importante, sabemos o quão importante é receberes a tua encomenda o mais rápido possível. Desta forma, garantimos que todas as encomendas realizadas até às 18h de um dia útil, serão expedidas no mesmo dia - incluindo em época de Black Friday e Natal.

Assim que a encomenda é encaminhada para o circuito de distribuição das transportadoras com qual trabalhamos, o prazo estimado para entrega varia entre 24 a 48 horas úteis.

Contact info

Promotion box for Globaldata

Informática especializada é aqui!

Computadores de última geração! Lojas em Lisboa, Sintra e Porto.


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars
Globaldata logo

Reply from Globaldata

Caro Sérgio,

Agradecemos o seu comentário e a sua recomendação. Ficamos muito satisfeitos por saber que teve uma experiência positiva connosco.

Esperamos continuar a contar com a sua confiança.

Equipa Globaldata

Rated 5 out of 5 stars

The shipping was surprisingly fast

The shipping was surprisingly fast, and everything arrived securely packed—no dented boxes or loose parts.

9 April 2026
Globaldata logo

Reply from Globaldata

Hello
Thank you for your feedback! We’re glad to hear that your order arrived quickly and in perfect condition. We look forward to serving you again.
Globaldata

Rated 4 out of 5 stars

Simi

Simmmmmmmm

24 March 2026
Globaldata logo

Reply from Globaldata

Caro Cliente ,
Obrigado pelo seu feedback! Ficamos contentes por saber que teve uma experiência positiva connosco.
Equipa Globaldata

Rated 5 out of 5 stars
Globaldata logo

Reply from Globaldata

Hello Konstantin,

Thank you very much for your feedback. We are glad to know that the delivery was extremely fast and met your expectations.

Best regards,
Globaldata Team

Rated 4 out of 5 stars

Overall good service 👍

Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the case of PC building it's somewhat great unless one of the components is faulty in that case u might find yourself stuck without or device for a good while until it's fixed... So the problem is when there's a fault they take a bit to fix it... I'm not fully knowledged on the common practices of desktop building and repair but I can somewhat understand in the majority of situations for the time it takes to fix certain tech... Well that's all from me folks. Good shop some difficulty in repairing products that's all. Still recommend.

7 February 2026
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Reply from Globaldata

Hello,

Thank you very much for your detailed and honest feedback — we truly appreciate you taking the time to share your experience.

We are glad to know that, overall, you feel positive about our store and would recommend us. Regarding repair times, we fully understand your point. In some cases, especially when dealing with faulty components or manufacturer processes, resolution times can unfortunately be longer than we would like. Nevertheless, we are continuously working to improve communication and turnaround times to provide a better experience.

Your feedback is extremely valuable and helps us keep improving.

Best regards,
Globaldata Team

Rated 5 out of 5 stars

Staff super simpatico

1 February 2026
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Reply from Globaldata

Caro cliente,

Muito obrigado pela sua avaliação.
Ficamos muito satisfeitos por saber que destacou a simpatia da nossa equipa.

Cumprimentos,
Equipa Globaldata

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, no problems.

9 February 2026
Globaldata logo

Reply from Globaldata

Dear John,

Thank you very much for your feedback.
We’re glad to hear that everything went smoothly and that you experienced a fast and efficient service.

Best regards,
Globaldata Team

Rated 4 out of 5 stars

Some quirks but overall cool

Some quirks on ordering, feedback and assembly, but overall a good experience.

8 February 2026
Globaldata logo

Reply from Globaldata

Dear Ricardo

Thank you very much for your feedback and for sharing your experience with us.

We’re glad to know that overall you had a good experience. At the same time, we appreciate your comments regarding the ordering, feedback and assembly process — they help us identify opportunities to improve and refine our service.

We hope to welcome you again soon and provide an even smoother experience next time.

Best regards,
Globaldata Team

Rated 5 out of 5 stars

Absolutely recommended

High professional customer attention. Quality products with very competitive prices.

26 January 2026
Globaldata logo

Reply from Globaldata

Dear Jorge
We appreciate your feedback! We're happy to hear that you found our customer attention professional and our products high quality with competitive prices.

Best regards,
Globaldata Team

Rated 5 out of 5 stars

My IT store of preference

Quickly becoming my IT store of preference due to ease of accesses, decent prices and speed of delivery.

15 January 2026
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Reply from Globaldata

Hello Andrii,
Thank you very much for your feedback.
We’re glad to hear that Globaldata is becoming your IT store of choice, thanks to easy access, competitive prices and fast delivery.

We look forward to serving you again.

Best regards,
Globaldata Team

Rated 5 out of 5 stars

Fast shipping and accurate…

Fast shipping and products that arrive as described. Additionally great customer support, issues are resolved quickly and professionally. Great experience overall.

11 January 2026
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Reply from Globaldata

Hello Marco,
Thank you for your feedback.
We’re glad to hear that shipping was fast, the products arrived as described, and that our customer support handled everything quickly and professionally.

We look forward to serving you again.

Best regards,
Globaldata Team

Rated 5 out of 5 stars

Fantastic service as always!

Fantastic service as always!

16 January 2026
Globaldata logo

Reply from Globaldata

Hi Axel,

Thank you very much for your kind feedback!
We’re happy to hear that our service continues to live up to your expectations.

Always a pleasure to assist you.
Globaldata Team

Rated 5 out of 5 stars

Great delivery service

Great delivery service, ordered in the late afternoon and it arrived the following morning.

8 January 2026
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Reply from Globaldata

Dear Edmond,
Thank you very much for your feedback.
We’re glad to hear you were satisfied with our delivery speed.

Kind regards,
Equipa Globaldata

Rated 5 out of 5 stars

I'm happy!!

My experience is great!!Thou I had a little issue, but it was solved by Customer Support greatly and fast and easy!! So guys, thank you so much!! Cheers!

3 January 2026
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Reply from Globaldata

Hi Helga,
Thank you very much for your kind words. We’re glad to know that, even with a small issue, our Customer Support was able to resolve it quickly and efficiently.
We truly appreciate your trust.

Equipa Globaldata

Rated 4 out of 5 stars

Loja competente

28 December 2025
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Reply from Globaldata

Estimado Paulo,
Obrigado pelo seu feedback. Ficamos satisfeitos por saber que considera a loja competente. É sem duvida um reconhecimento importante para toda a equipa.

Esperamos voltar a recebê-lo em breve.

Equipa Globaldata

Rated 5 out of 5 stars

Fast and professional

22 December 2025
Globaldata logo

Reply from Globaldata

Caro Dmitry,
Agradecemos o seu feedback!
É muito gratificante saber que a rapidez e profissionalismo do nosso serviço é reconhecido.

Cumprimentos,
Equipa Globaldata

Rated 5 out of 5 stars

One of the best computer shops

One of the best computer shops. Can be a bit busy sometimes. But always helpful and friendly staff.

3 August 2025
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Reply from Globaldata

Thank you so much, Ben! We're really glad to hear you had a positive experience with our team. We truly appreciate your patience during busy times and look forward to welcoming you again soon! :)

Rated 5 out of 5 stars

Top!

Excellent service, super fast delivery.

30 August 2025
Globaldata logo

Reply from Globaldata

Thanks a lot for your kind words!
Glad to know you’re happy with the service and fast delivery.

Let us know if you ever need anything!

Rated 5 out of 5 stars

I was well helped by Patricia and had a…

I was well helped by Patricia and had a good experience all-round. Would recommend!

1 July 2025
Globaldata logo

Reply from Globaldata

Thank you for taking the time to share your feedback. We are pleased to hear that Patricia provided you with the assistance you needed and that your overall experience was a positive one.

Your recommendation is greatly appreciated, and we remain at your disposal should you require any further support in the future :)

Rated 5 out of 5 stars

Always Awesome

Globaldata has been a reliable for ordering PC Parts and has fast shipping. I really appreciate getting updated about every step of the delivery process

13 May 2025
Unprompted review
Globaldata logo

Reply from Globaldata

Thanks a lot for your feedback! We're really glad to hear everything went great and that you appreciated the delivery updates. Hope to see you again soon!

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