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Review summary

Created with AI, based on recent reviews

Looking at 1,175 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their exceptional quality and beautiful designs, often highlighting the intricate details and overall craftsmanship. Many people are delighted with their purchases, finding them to be exactly as pictured or even exceeding their expectations. The customer service is consistently described as excellent, with consumers appreciating the quick, understanding, and efficient responses from the support team. However, some customers also noted issues with delivery services, experiencing delays or receiving incorrect or damaged items. A few other people also felt that the product quality was not always consistent, mentioning items that appeared smaller than expected, felt lightweight, or arrived with manufacturing flaws.

What people talk about most

Product

Consumers generally express satisfaction with the products, often praising the beautiful designs, exceptional... See more

Quality

Users describe positive interactions with quality. Many customers praise the exceptional and beautiful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the speedy and on-time... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting quick... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the quick response times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy to receive my ring so quickly and the accompanying gift of the shamrock necklace.I like the detail in the ring with the green birthstone and tiny diamonds. I was a bit surprised at h... See more

Company replied

Rated 4 out of 5 stars

I initially received the wrong order, which is the reason for one less star, but their customer service response was quick, understanding and efficient. They quickly corrected the order and ship the... See more

Company replied

Rated 4 out of 5 stars

The customer service dealing with Ana and Bridget was very good. They were responsive and were able to keep me informed on my order. This was especially important since there were issues with the webs... See more

Company replied

Rated 4 out of 5 stars

Unfortunately one of the earrings ordered arrived damaged. However Roisin quickly resolved the matter and forwarded a replacement. Customer service very good. I would have given 5 stars but the goods... See more

Company replied


Company details

  1. Money & Insurance

Information provided by various external sources

Direct from Manufacturer. Irish Made Claddagh Rings at the Lowest Prices, Best Quality! Claddagh Ring made in IRELAND. Silver, gold, Claddagh’s.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There are good companies and great ones…

There are good companies and great ones - Glencara is one of the greats. When my first order never arrived - stuck in tariffs maybe? - the Glencara team re-sent the whole order. Who does that? A company striving for the BEST customer experience. I’m impressed and grateful Glencara team! Thank you so much for your quick attention and full resolution. I’ll be back for more beautiful silver soon!

2 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Heather,

We are delighted to hear that our team could step in quickly and make things right for you. It’s great to know you felt well looked after and that your experience left such a strong impression.

Thank you for your kind words and support, it truly means a lot to us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Service is great and the…

Service is great and the product/jewelry is amazing.

6 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Eileen,

We are delighted to hear that you had such a positive experience with both our service and our jewellery. Your kind words truly mean a lot to us and we really appreciate you taking the time to share your feedback.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

I was looking for a 'Tree of Life' for…

I was looking for a 'Tree of Life' for a 60th birthday but wanted something more traditional. I was delighte dto find Glencara. It was perfect. The selection of styles was excellent and the price was superb. Time was short on my end so I appreciated the delivery options. The gift was an added bonus. I now know where to go for special birthday gifts. If I could give more stars, I would.

7 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Karen,

We are delighted to hear that you found the perfect Tree of Life piece for such a special 60th birthday gift. It’s wonderful to know our selection helped you find a more traditional style and that the delivery options were helpful when time was short. We’re also glad the extra gift was a nice surprise. Thank you for your lovely review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Celtic cross necklace

The cross I ordered is absolutely beautiful! I have received many compliments on it. This is the fourth piece of jewelry I have ordered from here, and every one has been wonderful.
I received my necklace much faster than I thought I would. This is a great place to order jewelry for yourself, or as gifts. I have done both and have never been disappointed.

6 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Cissy,

We are delighted to hear how much you are enjoying your Celtic cross necklace and that it has received so many lovely compliments. It’s especially wonderful to know you’ve come back to us several times and have been happy with each piece, as well as the quick delivery. We truly appreciate your continued support.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Ordered beautiful ring for my daughter…

Ordered beautiful ring for my daughter as a birthday gift which included a free necklace and she loved both items. I was kept informed of delivery dates and arrived on time. Very happy with purchase and service.

13 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Charlene,

We are delighted to hear that the ring made such a special birthday gift for your daughter and that she enjoyed the necklace as well. It’s wonderful to know everything arrived on time and that the updates along the way kept you well informed. We truly appreciate your kind review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Necklace Purchase

Bought a necklace for my daughter - she loved it ! The package was shipped to the IS and arrived very quickly. Tracking emails were timely and accurate. I will definitely be gifting shopping from Glencara in the future.

11 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Neil,

We are delighted to hear that the necklace was such a lovely gift for your daughter and that everything arrived so quickly. It’s great to know the shipping and tracking updates kept you well informed throughout the process. We truly appreciate you taking the time to share your experience.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Beautiful necklace

My children bought me a necklace for my birthday. It was absolutely beautiful. Arrived in a few days.

9 March 2026
Unprompted review
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Reply from Glencara

Hi Jordaina,

We are delighted to hear that the necklace you received for your birthday was so special. It is wonderful to know it arrived quickly and that you were so pleased with it. We hope it makes the gift even more meaningful.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Excellent design and delivered in a…

Excellent design and delivered in a timely way to my friend in Washington D.C. for her birthday.

2 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Maureen,

We are delighted to hear that you were pleased with the design and that your gift arrived on time for your friend's birthday. It means a lot to know our pieces can be part of such a special occasion.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Great buying experience

I recently bought a couple of items , they were too class but I had to return a ring to be resized, after a bit of a mix up I contacted customer service and within a couple of mins problem was resolved, so not only fantastic products but brilliant customer service to match.

25 February 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Tommy,

We are delighted to hear that you had such a positive experience with your recent purchase. It is great to know that our team was able to quickly sort out the resizing issue and make everything right for you. We are also very pleased that you are happy with the quality of your pieces and the support you received.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

I ordered a rose gold coated silver…

I ordered a rose gold coated silver Alexandrite claddaugh ring it is absolutely beautiful. I'm so happy to have it it is very very pretty🌱 I would buy again and maybe will and I also was treated with much respect and kindness

10 March 2026
Unprompted review
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Reply from Glencara

Hi Lotus,

We are delighted to hear that you are so happy with your rose gold coated silver Alexandrite Claddagh ring and that it made such a lovely impression. It’s also wonderful to know that our team treated you with the respect and kindness we always aim to provide. Your kind words truly mean a lot to us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Happy chappy.

I am highly delighted with the necklace it looks beautiful. Delivered on time,It's for my wife 70th birthday I'm sure she will be over the moon.

5 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Gordon,

We are delighted to hear that you are so pleased with the necklace and that it arrived right on time. What a special gift for your wife’s 70th birthday, we hope it makes the occasion even more memorable.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Easy to order and came in fast...the…

Easy to order and came in fast...the wife loves her gift...

20 February 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Mike,

We are delighted to hear that the ordering process was simple and that your gift arrived quickly. It’s great to know your wife loves it, that’s always the best part.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Service was personable and the package…

Service was personable and the package presentation was beautiful!

3 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Colin,

We are delighted to hear that you found our service personable and that you enjoyed the presentation of the package. We always aim to make the whole experience feel special from start to finish, so it’s lovely to know it made a good impression.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

The entire experience was excellent

The entire experience was excellent. The website allowed me to find the perfect gifts for an upcoming celebration, and the ordering process went smoothly. The product arrived on schedule and is very well made and beautiful. Thank you Glencara!

5 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Chris,

We are delighted to hear that you had such an excellent experience and that our website helped you find the perfect gifts for your upcoming celebration. It's also great to know that everything went smoothly with your order and that you were happy with the quality and beauty of the piece.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Glencara company was easy to work with…

Glencara company was easy to work with and promptly responded. Their jewelry is very beautiful and striking. This is a gift for my sister and she is absolutely going to love this! Very good quality!

2 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Julie,

We are delighted to hear that you had a smooth experience with us and that you are happy with the beauty and quality of the jewelry you chose. It is wonderful to know it will be a special gift for your sister, and we hope she loves it.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

My order arrived on-time and looking…

My order arrived on-time and looking beautiful. It looked just as good as the photo on the website. I would order from Glencara again!

2 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Laura,

We are delighted to hear that your order arrived on time and that you were pleased with how beautiful it looked in person. It is great to know it met your expectations and that you would choose Glencara again.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Beautiful pieces and Great Customer Service

The quality is great and the customer service was just as great! I loved the selection and the overall looks of the pieces especially with it being a family owned store. The shipping directly from Ireland was much quicker than I anticipated too. If I have any more jewelry that I want to purchase I will be looking here first.

5 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Michael,

We are delighted to hear that you had such a positive experience with both the quality of our jewellery and the support from our team. It’s wonderful to know you enjoyed browsing our collection and that the delivery from Ireland arrived faster than expected. Your kind words about our family business truly mean a lot to us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

The product is great

The product is great. The delivery was swift and efficient. It was a pleasure to use this company.

25 February 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Tontiehere,

We are delighted to hear that you had such a positive experience with your order and that everything arrived quickly and smoothly. It is wonderful to know you enjoyed shopping with us and were happy with the service provided.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Lovely ring.

Ring fits lovely and my wife loves it, say no more.

2 March 2026
Unprompted review
Glencara logo

Reply from Glencara

Hi Ian,

We are delighted to hear that the ring was a perfect fit and that your wife is so pleased with it. It is always great to know our pieces bring joy to our customers.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 2 out of 5 stars

Don’t get me wrong lovely pieces

Don’t get me wrong lovely pieces but receiving a heartfelt gift from my boyfriend ended up with the stone falling out after 2 wears. Got kindly sent a replacement with the same engraving but was then the wrong size. Gave up with the back and forth with customer service and slow replies that i fixed the first ring with a pair of pliers.

25 December 2025
Unprompted review
Glencara logo

Reply from Glencara

Hi Emma,

We are sincerely sorry for the inconvenience caused.

We can exchange it no problem, and we also offer a 60-day return policy.

We have requested additional information from you, please respond to our request so we can assist you further.

Kind regards,
Glencara.com

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