Glanvilles LLP Reviews 24

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I am not a client of Glanvilles. I received a very intimidating letter from them demanding I pay almost £50,000 within 10 days into their account for a probate query. No evidence to show why money was... See more

Company replied

Rated 1 out of 5 stars

I used Glanvilles in Havant to do my financial order to my divorce. Don’t use them! Next to no communication from my solicitor, very slow. Changed the draft order without being asked or telling me, s... See more

Company replied

Rated 5 out of 5 stars

This is a huge thank you to Sophie Daniels. She has dealt with both my parents and aunts LPA's and also our wills. She is very approachable, professional, explained it all clearly (particularly re... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Charlotte Woodhouse and Elspeth Rossiter at Glanvilles. Their support and advice both throughout and after my divorce has been outstanding. They were kind, compassionate, fair, empa... See more

Company replied

Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Real Estate Attorney

Written by the company

As a full service law firm, Glanvilles provides legal services to both individuals and businesses. We have offices across the South Coast in Chichester, Fareham, Havant and Petworth. Our services for individuals include Divorce, Dispute Resolution, Conveyancing, Wills, Trusts and Probate. Our services for businesses range from Commercial Litigation, Commercial Property, Corporate and Employment Law.


Contact info

3.4

Average

TrustScore 3.5 out of 5

24 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Jessica Pallone - Chichester Office

I instructed Jessica Pallone, who works in Glanville's Chichester Office, to provide me with legal advice on an Employment matter. Jessica provided me with professional legal advice and with effective, successful communication.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Can I give zero stars?

Would strongly advise looking elsewhere for a solicitor for your house purchase. Communication was absolutely awful and added significant unneeded stress for buying our house. They also sent documents with our details to the incorrect address.

14 January 2026
Unprompted review
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Reply from Glanvilles LLP

We have noted your review. However, we are unable to identify you as a client or enquiry of our firm and have no contact details for you. We would like to discuss your review so please do email us at mikyla.bell@glanvilles.co.uk to let us know when would be a convenient time during business hours for us to contact you. Mikyla Bell, on behalf of Glanvilles LLP.

Rated 1 out of 5 stars

Absolutely terrible solicitors

Absolutely terrible solicitors, i experienced incorrect legal advice, errors in documentation and poor customer service. After putting in a formal complaint they haven’t taken accountability for their actions. Absolutely disgraceful, would not recommend them.

10 December 2025
Unprompted review
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Reply from Glanvilles LLP

Thank you for your review. We are sorry that on this occasion you feel that our service may not have met the usual high standards for which we so are well regarded. We understand you are already in communication with our Complaints director, Susan George, and our complaints procedure is in progress. If you would like further correspondence with Susan, please do contact Susan directly at susan.george@glanvilles.co.uk. Thank you.

Rated 1 out of 5 stars

Slow to respond and needless difficult

I requested a quote for conveyancing but also requested to know what company they banked with as my funds would be transferred to their account and I boycott Barclays wherever possible. They took days to respond and claimed not to be able to share that information, even though I would have to pay them for services. They also acted as the solicitor for the seller when I bought the property and caused endless delays, my solicitor was actually very shocked because she had worked with them before and they were apparently good to work with before but on this case they were very slow to respond and needlessly difficult. The same impression I have now gotten of the company. Perhaps they are going downhill.

8 October 2025
Unprompted review
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Reply from Glanvilles LLP

We are sorry to hear of your dissatisfaction and appreciate the opportunity to respond.

With regards to your recent enquiry for a conveyancing quote, we would like to clarify that, as a matter of policy and professional obligation, we do not disclose our firm’s banking details to non-clients. This is a security measure designed to protect both our firm and clients, and is in line with industry best practice.

Similarly, our insurance details are available to clients where appropriate, but are not something we are obliged to provide to non-instructed parties.

We are of course disappointed to hear that you have chosen to submit a complaint based on these points. As a regulated firm, we take client care seriously, and are committed to high standards of service. However, several aspects of your comments—particularly regarding the previous transaction—are not supported by our records, and we do not recognise the characterisation of our handling of that matter. We can also see that our team replied to you in under 48 hours of receiving your recent new enquiry message.

Rated 5 out of 5 stars

I highly recommend Charlotte Woodhouse…

I highly recommend Charlotte Woodhouse and Elspeth Rossiter at Glanvilles. Their support and advice both throughout and after my divorce has been outstanding. They were kind, compassionate, fair, empathetic and responsive. Their attentiveness helped make one of the most stressful times in my life manageable and I will be forever grateful. Thank you kindly!

22 July 2025
Unprompted review
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Reply from Glanvilles LLP

Hi Amy, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

This is a huge thank you to Sophie…

This is a huge thank you to Sophie Daniels. She has dealt with both my parents and aunts LPA's and also our wills.
She is very approachable, professional, explained it all clearly (particularly relevant as my dad has recently suffered a stroke). She always replies promptly to emails and is always available for queries.
Totally recommend her.
Thank you for all your help Sophie.

15 June 2025
Unprompted review
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Reply from Glanvilles LLP

Hi Hannah, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

An efficient, helpful firm of solicitors

I have just updated my will and dealt with Amie Lawrance. She visited me at home and explained everything fully and answered all my queries. The whole matter was dealt with quickly, efficiently and in a friendly atmosphere. I have dealt with Glanvilles on several previous occasions in the last five years and have found them very efficient and helpful. Would happily recommend them.

7 April 2025
Unprompted review
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Reply from Glanvilles LLP

Hi Carole, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

An effortless Will up-date.

My Solicitor is Sophie Daniels. She works both in the Havant and Chichester offices of Glanvilles.
She was most pleasant to deal with. She was helpful, knowledgeable and extremely efficient. With her input, the process of up-dating my will was very straight forward

15 April 2025
Unprompted review
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Reply from Glanvilles LLP

Hi Bella, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

Updating my Will

Have just recently updated my Will and was seen by Sophie Daniels who dealt with my update with ease.
She is very polite, friendly and finished updating my will quickly and efficiently.
I Have been dealing with Glanvilles for Years and have been very satisfied with them.
Thank You

18 February 2025
Unprompted review
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Reply from Glanvilles LLP

Hi Jennifer, thank you for your kind review. We are delighted to have been of help.

Rated 1 out of 5 stars

I am not a client of Glanvilles but……

I am not a client of Glanvilles. I received a very intimidating letter from them demanding I pay almost £50,000 within 10 days into their account for a probate query. No evidence to show why money was required. I responded within 10 days as per their demand asking for clarification as to the query. Their letter had inaccurate facts so obviously no due diligence was carried out. I have chased x3 for a reply, it has now been 5 weeks! Was informed I’d hear beginning of this week now at end of week but nothing so far so being told lies as well now! Even their client told me “solicitors so slow”.Update Jan 25, suddenly dropped to £5k but still no evidence of why. Laughable

20 December 2024
Unprompted review
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Reply from Glanvilles LLP

As you acknowledge, you are not our client. We act upon the instructions of the executor of the estate in question. Your ‘review’ is not justified.

Rated 5 out of 5 stars

Great local service. For once I felt valued as a client …

Its not often you find a solictor who deals with matters quickly, efficiently and also cost-effectively. William Stisted is a shining example of a good local solicitor.

He dealt with an 'apparently easy' ID matter really well, took only 10 minutes of my time and solved a matter that JM, the legal excutive at Mayo Wynne Baxter in Storrington had been fiddling about with and messing up for over a year!

If you are able to get to Chichester, choose this local solicitor .... Friendly, approachable, efficient and well priced. We are moving to Chi so we definitely will work with William and his team.

4 October 2024
Unprompted review
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Reply from Glanvilles LLP

Hi Julie, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

Excellent support: Angela at Glanvilles

We recently had the pleasure of working with Angela Dallen from Glanvilles during our first home purchase, and we couldn't be happier with the experience. Angela was hugely personable and displayed an exceptional attention to detail. Her lovely warm personality made the entire process much more enjoyable, and she supported and reassured us throughout every step of our first home buy. We felt truly cared for and in capable hands. We highly recommend Angela from Glanvilles for anyone looking for a dedicated and compassionate solicitor. Thank you for making our home buying journey so smooth and pleasant!

4 July 2024
Unprompted review
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Reply from Glanvilles LLP

Hi Georgia, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

Brilliant service by Sue and colleagues…

Brilliant service by Sue and colleagues Sara and Victoria. Consistently kept me updated in the sale of my home and onward purchase, always responded very quickly to my enquiries. Never had to chase as I have had to previously with prior conveyancer, would use them again in a heartbeat. Thank you!

13 June 2024
Unprompted review
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Reply from Glanvilles LLP

Hi Sarah, thank you for your kind review. We are delighted to have been of help.

Rated 5 out of 5 stars

Great service ....have used three times now!

We have used Glanvilles on three separate occasions now for conveyancing purposes, and I have nothing but praise for Julia and the team supporting her. The service was efficient and thorough, with no stone left unturned and relevant enquires raised where deemed necessary without cutting corners. We were kept informed at every stage, with realistic timeframes specified for the various stages of the work. There was a glitch involving the solicitors acting for our buyers during our most recent experience, and this was dealt with very professionally by Glanvilles when our buyer changed their solicitor at a very late stage. Julia and her team were brilliant throughout and ensured we all achieved the end results we wanted. Our buyer asked for Glanvilles details as they were so impressed by the service we received. I would recommend Glanvilles to anyone buying and selling their house based on three personal experiences and that of my son recently too.

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Don’t use

I used Glanvilles in Havant to do my financial order to my divorce. Don’t use them! Next to no communication from my solicitor, very slow. Changed the draft order without being asked or telling me, so my ex now benefits. Made a complaint, so far got no where, no communication as usual. Very frustrating.

1 April 2024
Unprompted review
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Reply from Glanvilles LLP

We aim to maintain high levels of client care and are committed to providing excellent legal services. We regret that you have been unhappy with our service on this occasion. We are not able to discuss the matter with you on this forum due to confidentiality rules. However, we are continuing to communicate with you in the agreed way.

Rated 1 out of 5 stars

3 years Glanvilles have been dealing…

3 years Glanvilles have been dealing with my late father's estate. Never return calls, ignore emails and when they do reply is ignoring the issue. I have complained directly to Susan about my evidence of account fraud by Glanvilles and Executors but they simply do not care. Glanvilles are now the main beneficiaries of my dad's estate. Just like the post office scandal. Evil in my view. Even your reply is not true. No face to face. I rang you everyday for 2 weeks and visited your office. I have evidence of false accounting by Glanvilles yet you ignore. I am legally entitled to ask for full accounts and expenses yet you refuse. You threatened me with slander yet all is true. Just like the post office you deliberately destroy lives. Where is my interim £5000 or have you spent all my inheritance? I am paying your bill after all. Will i have to wait another YEAR OF HELL . Looks like you will bet all my inheritance. Get your CEO to call me. You have given me no courtesy at all

11 March 2024
Unprompted review
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Reply from Glanvilles LLP

You are not a client of our firm but are a beneficiary of a deceased estate where we act for the executors. As usual with the administration of deceased estates, it is the executors who are our firm’s client and it is upon their instructions we must act. We have repeatedly explained this position to you by email, by phone and face-to-face. We are aware that you are not happy with how the executors are dealing with the estate, and we have explained to you that if you are unhappy with how the executors are dealing with the estate, you must seek his own legal advice as we cannot advise you in such circumstances. You have consistently failed to obtain your own advice. Instead you appear intent on publishing unfounded allegations against our firm which is disappointing given the courtesy which we have consistently extended to you.

Rated 5 out of 5 stars

Professional, communicative and approachable at all times

Sue and the team at Glanvilles (Victoria, Sara & Michelle) worked their socks off for us, handling our house sale and associated purchase, at what turned out to be a very difficult time for us personally. Sue in particular is worth her weight in gold and I wouldn't hesitate to contact her again if/when we need legal services.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Professional, approachable, affordable: They care.

I would recommend Glanvilles LLP whole heartedly.
My solicitor and paralegal were approachable, kind and completely professional.
Buying and selling is a stressful time, having them alongside was a great comfort because they communicated with me, so I wasn't left wondering what was going on.
My other dealings with the team were good too.
When my first buyer changed their mind, as happens, my solicitor said, 'Don't worry, we've done a lot of the required paperwork, so that should help make for a quicker sale, because we've done so much already'.
It did, the house was sold fairly easily afterwards.
I would certainly use them again. Howard

26 September 2022
Unprompted review
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Reply from Glanvilles LLP

Hi Howard, thank you for your kind review. We are delighted to have been of help.

Rated 2 out of 5 stars

I cannot recommend having used to sell…

I’m afraid I cannot recommend having used to sell and buy property last week.

Their communication is very poor and I simply couldn’t speak to the paralegal handling my transactions.

There was an legal issue over my flat ground lease, causing the sale to fall through. Glanvilles offered no advice, had not even picked up the phone to the other side to discuss the matter. This was very poor and cost me time and money. They are supposed to look after their clients interests & I didn’t feel this was the case at all.

I did stick with them, we did get both transactions over the line, but I felt that I was doing a lot of the leg work for them. My complaint was not taken seriously and I never got an explanation over issues raised. I would go someone else in future.

As an edit - I did verify my details with Glanvilles. They did indeed offer to speak to me, my view is that it was 6 months too late and stand by the above. However credit where it’s due to for reaching out. Just a shame they didn’t earlier..

14 September 2022
Unprompted review
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Reply from Glanvilles LLP

We have noted your review. However, we are unable to identify you from the review as a client of our firm and have no contact details for you. We would like to discuss your review so please do email us at m.bell@glanvilles.co.uk to let us know when would be a convenient time during business hours for us to contact you. Mikyla Bell.

Rated 5 out of 5 stars

I used Glanvilles Havant for the…

I used Glanvilles Havant for the purchase and sale of my property. Suzanne Golden was my solicitor and I was very happy with her service. Suzanne gave me excellent advice, got back to me with any queries soon afterwards and completed the sale and purchase in good time. The quote given by Suzanne was the best out of three quotes. I would recommend Suzanne to anyone who needs a solicitor for the sale or purchase of a property.

25 August 2022
Unprompted review
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Reply from Glanvilles LLP

Hi Chane, thank you for your kind review. We are delighted to have been of help.

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