glamlora.com Reviews 584

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 391 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide selection of dresses and the ease of the ordering process, often finding the website user-friendly. Some are pleased with the quality and appearance of the dresses, with several expressing excitement about their purchases. However, a significant number of people were dissatisfied with the return and refund policies, describing them as difficult and unhelpful. Issues frequently mentioned include incorrect sizing, dresses not matching online descriptions or photos, and poor quality. Many reviewers also reported challenges in obtaining full refunds or even return addresses, leading to frustration and a sense of dissatisfaction regarding the value received.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express disappointment with product... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant disappointment, citing issues... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Return policy

Customers consistently express strong dissatisfaction with the return policy. Many reviewers report that the... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report that the company... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hoping it gets here on time, sizing was difficult but over all after doing research it became fairly easy.

Rated 3 out of 5 stars

I’m still waiting to hear back about my order I have a bit anxiety that I’m going to get scammed but overall the price was pretty good

Rated 4 out of 5 stars

It took a few minutes to figure out the ordering of different colors as the photo is one color but the description is what you actually ordered. Beautiful dresses! Not everyone wears heels so dre... See more

Rated 2 out of 5 stars

I received my dress earlier than expected. Unfortunately it doesn’t fit around my bust. After a few back and forward emails I am getting a refund

Company replied


Company details

  1. Coffee Shop
  2. Coffee Store
  3. Coffee Wholesaler

Written by the company

lucyincoffee is a trendy beverage brand focusing on coffee and creative drinks. Committed to providing affordable, high-quality and convenient choices for young consumers, the brand offers a wide range of products including freshly brewed coffee, signature specials, fruit teas and light bites. With a simple and comfortable in-store experience and efficient service, lucyincoffee has become a popular spot for daily leisure, work and socializing. It aims to bring a relaxed and enjoyable coffee lifestyle to urban customers with consistent taste and friendly prices.


Contact info

3.2

Average

TrustScore 3 out of 5

584 reviews

5-star
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1-star

Replied to 68% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Wedding dress order

I ordered to wedding dresses yesterday and tried to cancel it after reading the policy and procedure on returns. There is no option for cancellation on the site I have email them several times since yesterday and no one has responded. Can someone please help me getting contact with these people.
Ty

11 April 2026
Unprompted review
Rated 4 out of 5 stars

Expensive shipping cost

The cost of shipping should be free when spending over $200 and then waiting for almost a month to receive the order. After paying so much for shipping. It could be a bit cheaper.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

They are scamming people by posting…

They are scamming people by posting different pictures on their website and what they’re sale. The dresses on the website look like high end dresses but you get them in the mail. They are cheap looking.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I would give Glamlora a zero rating

I would give Glamlora a zero rating if I could. They claim 14 day return guarantee and yet after I ordered and needed to return they refused to supply a return label and when they finally gave me an address it would cost me $300+ to return out of the USA and yet the advertise as a US company. I was refunded only 30% of the cost of the dress. Also the sizing is totally off. I met the measurements given but the dress that came was too small.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Shop Elsewhere, no true return-and-refund option

I would strongly urge others to be cautious before ordering from Glamlora. My experience was extremely disappointing and misleading, particularly when it comes to their so-called “return policy.”

I ordered a dress that unfortunately did not fit well, and the material was uncomfortable and scratchy—far from what I expected based on the website. I initiated the return process the very next day, assuming it would be straightforward. However, I quickly discovered that Glamlora does not actually offer a true return-and-refund option.

Instead, I was given only two choices: either accept a 20% partial refund and keep the item, or take a 50% gift card for a future purchase—again, while keeping the item. In other words, there is no real way to return the product and get your money back. After explaining that I did not want to keep the dress, they offered 85% refund, but I would pay for shipping. I was given an address in China for the return and expected to pay the shipping cost. UPS quoted the shipping at $480.

This policy feels very misleading and unfair, especially when customers are led to believe that returns are possible. If you are considering ordering from Glamlora, be aware that you may be stuck with an item that doesn’t meet your expectations, with very limited recourse.

I would recommend shopping elsewhere unless you are absolutely certain about your purchase.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

I would do zero stars if possible

I would do zero stars if possible. The quality is horrible. The dress was literally falling apart when it came out of the bag. It took forever to arrive and is all in all a piece of crap. Do not ever order from here.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The variety of colors and sizes of colors is great

The variety of colors and sizes is awesome. This is the first time we’ve shopped here, but my daughter is very tall not a typical size so the sizing was nice. I’m really hoping to get this faster than later. It’s for a prom that she just had decided to go to. We haven’t been able to find dresses that fit.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I was concerned because my dress was…

I was concerned because my dress was three weeks late. I emailed twice before I got a response. It took about 30 hours to get the response. However, when they did respond, they told me my dress would be delivered the same day and the quality of the dress is just stunning. It’s perfect worth every penny Probably could’ve paid more for it. It is absolutely perfect. Pleasantly surprised and I give glamlora five stars.

8 April 2026
Unprompted review
Rated 2 out of 5 stars

Chat never available

I have been trying to order for weeks. There is never chat available. I have sent messages multiple times and no one ever gets back to me.

8 April 2026
Unprompted review

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