Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.
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Review summary
Created with AI, based on recent reviews
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The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.
This was my first time ordering this site, I received the statue without any problems. I was able to use a coupon to purchase it at a lower price, so I'm very satisfied. I'd like to use this serv... See more
I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more
Company details
Written by the company
We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.
Contact info
United States
- gkfigureworldwide.com
3.4
Average
301 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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No contact after Order was placed
No contact after Order was placed & fully paid. No info about the parcel being sent or parcel tracking.
One Day, the parcel delivery guy simply put it in front of my door without me being present cause i did not know. A piece of the Article was broken off and needed to be glued on back again.
4 July 2023
easy access / payment and great products
29 June 2023
Smooth transaction, no issues with delivered statue
The process of purchase was quick and smooth. Very self explanatory once the product is ready for shipment. Was surprised after delivery that the shipment was so large yet the cost was fairly low for the size. Statisfied with my purchase and didn't see any issues with the statues. Thanks!
24 April 2024
Unprompted review
Fast delivery and best service
Ordered one gk figure from them, received in perfect condition and super fast! Will order again from them!
1 May 2024
Unprompted review
Perfect purchase
Great team, nothing problem to buy from them. The package was very good and it’s arrived in prefect condition. The team always reply to me if you need help or advices. For me to buy from them was a very good experience.
5 March 2024
Unprompted review
I've waited over a year for 1 figure…
I've waited over a year for 1 figure and it never came! I don't know if this is either a scam or they have so many problems with shipping. I can for sure say when this sh.t is done I will never ever order from here again.
17 June 2024
Seller is very nice
16 June 2024
Unprompted review
This is the worst company to buy from
This is the worst company to buy from. They never respond to you trying to contact them. Orders take forever, and you never know what is going on. I gave them 2 stars instead of 1 because EVENTUALLY I did get my order, but the process in getting it was so troublesome that I'll never order from them again.
18 June 2023
Never delivered my products..
Never delivered my products... Already been over two years....
16 June 2023
Potential scam
Unfortunately I placed a pre-order, it supposed to release (some time ago, a year or so), I asked a lot of times, I got generic answers (when I got one). Just lost my money, terrible experience for me.
9 June 2023
Worst customer service
11 June 2023
It was worth the wait
Got a my figure for much less than other websites. It took a long while before the release so I was afraid I had been scammed but I finally got it in perfect condition
I just wish I had more options for the transport company because UPS didn’t give me a choice for the delivery date
10 June 2023
Scared at first but good experience
Ordered two statue from them, received them both. First one was smooth sailing, the second one was a bit trickier since it got lost in transport intraChina but they helped me get another one.
Their customer service is fairly slow but it happens.
28 May 2024
Unprompted review
Happy with my purchase
The figure arrived in perfect condition and was packaged well to prevent damage. Shipping time of course is very long but they are located in China so that's to be expected. Strangely they charge extra for packaging materials. It's only $2 but still I don't think you should have to pay extra in order not to risk receiving a broken item.
25 May 2023
Product good but service could improve
The statue was great and bigger then expected but the wait time for the piece was rediculas. There were no updates on it after I bought it and when I inquired about it I was directed to two different places to contact. I deal with custom statues all the time and updates on long wait times is always key.
19 May 2023
Figure arrived in perfect condition and…
Figure arrived in perfect condition and it looks amazing, very happy with the purchase and would recommend to anyone!
18 May 2023
THEYLL TAKE YOUR MONEY!
First statue I ordered went through great.
Then the second......I placed it a year ago and have never seen the product or a refund
....
In fact, I'm even part of their WhatsApp and they just string you along never giving you much of an answer.
Basically, to me it looks like they just scam and take people's money if anything goes wrong etc without any explanation.
7 May 2024
Unprompted review
Fraudulent company?
I am using translation software
Some parts may be incorrect.
I purchased a product that has already been released
It has not been shipped after payment
I've been waiting patiently, but I haven't heard from them since then, and there seems to be no refund or anything.
I was not able to contact the company for any inquiry. I was not able to contact them because they are overseas.
I think it would be better not to use it.
Translated with DeepL.com (free version)
9 May 2023
After half a year I asked for a refund…
After half a year I asked for a refund as they did not send me the item I ordered.
7 May 2023
I pre-ordered Sailor Moon Luna and…
I pre-ordered Sailor Moon Luna and Artemis wedding figures and never received them I paid a deposit I emailed customer service when they would be shipping and nobody even responded the my order number is No. 12099
26 April 2023
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