GK Figure Worldwide Reviews 

301
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the figures and statues, often describing them as wonderful. Many people also appreciate the careful and secure packaging, noting that items frequently arrive in perfect condition. Some consumers also reported timely delivery and smooth transactions, receiving their orders without issues. However, some customers also noted significant dissatisfaction with extremely long delivery times and frequent delays, with some waiting over a year for items. A few other people also felt that communication and response times were slow, leading to frustration regarding order updates and unreceived items. Additionally, some reviewers reported receiving broken or damaged figures, with little support offered to rectify these issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and condition, with many customers expressing... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent condition of... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and willingness to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers experiencing prompt delivery... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers reporting that customer service... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.

Rated 4 out of 5 stars

The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.

Rated 4 out of 5 stars

This was my first time ordering this site, I received the statue without any problems. I was able to use a coupon to purchase it at a lower price, so I'm very satisfied. I'd like to use this serv... See more

Rated 2 out of 5 stars

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.4

All reviews

(301)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely horrendous preorder!

Absolutely horrendous preorder conditions. Waited 11 months for even a slight response from them only to get an invoice without any other information. They don't even give you the money back and instead offer you "store credit" never have I ever seen more vile business people such as them. DO NOT ORDER FROM THEM EVER!!!

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Figure showed up with a hole in the box…

Figure showed up with a hole in the box and a few broken peices. No one answered my inquiry to make it right. Hundreds of dollars practically wasted. Its awesome however figured is blemishes and no one tried to make it right.

15 November 2024
Rated 2 out of 5 stars

Frustrated getting statue orders!

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive.

Their feedback is slow and lacking when asking for updates. Overall, would like to get the products I see on their site. But am questioning if I will ever get them, or what options I have going forward.

24 October 2025
Rated 5 out of 5 stars

All good

Order came in, no damages and good communication from the company. Happy with my purchase.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't support this seller.

Made a deposit on a figure that was on pre-order 1 year ago and they never followed up. Never received any subsequent communication. They pocketed the deposit and then 1 year later asked for a review. I basically donated to their cause of ripping people off.

18 September 2024
Rated 1 out of 5 stars

Scam.

0 communication. Never responded to support emails. Ended up defaulting on the case sent to PayPal support. 0/10 would never recommend these scam artists to anyone else.

15 September 2024
Rated 5 out of 5 stars

Super reliable, would recommend

Never had an issue with this company. I ordered two statues that got shipped out on time and arrived in perfect condition. They do great with communication, and I just genuinely love buying from them.

14 September 2024
Rated 1 out of 5 stars

Broken figure, Broken trust

They sent me a broken figure, and then flat out told me I can "glue it back." Highly dissatisfied with the quality and the size of the figure. Only offered a discount that would barely cover any tax from the "next order".

6 September 2024
Rated 5 out of 5 stars

Love it!

Hey there! I got my Calcifer figure, and I’m absolutely loving it! Thanks a bunch. I’m already dreaming of getting more of these awesome items in the future.

16 June 2025
Unprompted review

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