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Rated 2 out of 5 stars

I have more than 2 months since i made a flight claim delay and the GIVT provides a lot of postpone period for an answer. Always the EU regulation says there are 30 days for answer they said 30-6... See more

Rated 3 out of 5 stars

What I find astonishing is that over 90% of the 5-star-reviews for givt.com come from Romanian citizens, either in Romania or abroad, and most of these just say: they are so great. Full stop. 29% of c... See more

Rated 1 out of 5 stars

They've received my refund more than 40 days ago. I gave them all bank details, and was told to wait 2-3 working weeks. After 4 weeks i sent them message, asking about my money as deadline ended. They... See more

Rated 1 out of 5 stars

I sent in my case more than 2 years ago and just received a message a couple of days ago with no direct answer than the compensation payout. However they are not easy to contact and they don’t even ha... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Delayed or cancelled flight? Get up to 600 Euro compensation with GIVT. Free claim verification. Money on your account even within 30 days.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

175 reviews

5-star
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Rated 1 out of 5 stars

Unresolved case.

After three years of waiting, my request was closed without a positive solution.
Totally disappointed.
But it has not been given information on whether they can do something or not.

24 May 2021
Unprompted review
Rated 1 out of 5 stars

I sent in my case more than 2 years ago…

I sent in my case more than 2 years ago and just received a message a couple of days ago with no direct answer than the compensation payout. However they are not easy to contact and they don’t even have my bank account details in order to complete the payout. Totally unreachable website, with a very high fee. In total almost 3 years with no money and no answer. Unreliable website. Do not recommend it’s a waste of your time. Please save your energy.

21 March 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!!

I am giving you a star even though you deserve none. Please avoid this company. Very unproffesional. They are not responding to my emails. My case was opened a year and a half ago and they were not able to get my money back or my mother's. We were in the same flight together. I understand the circumstances of being covid made the situation a bit complicated but still, the communication with them in the past couple of months was reduced to NONE. I am not going to leave the things the way they are, as this company should have a regulator that I should complain to. Unbelievable! This was a total scam. Please avoid.

25 January 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I used it when they cancelled my flight due to a problem found in the wind during maintenance, the airline rebooked another flight for me for the next day but I used this service and got 400 eur as indemnization (they get 600 and take 200)

easy to follow process and got the money in no time, didn't have to do anything but send the details of the document.

13 January 2021
Unprompted review
Rated 3 out of 5 stars

Watch out for who gives the best comments...

What I find astonishing is that over 90% of the 5-star-reviews for givt.com come from Romanian citizens, either in Romania or abroad, and most of these just say: they are so great. Full stop. 29% of commission on which grounds? However: correctly reimbursed even without subscription.

23 November 2020
Unprompted review
Rated 1 out of 5 stars

I still waiting the money on my account…

I still waiting the money on my account more than one year, so I don’t have any update of the case 73182127 I cannot see any progress on line and the customer service answered that they don’t have time end of this case .
The person was with me at the same flight Delayed already received the money in three months .
She opened a case in Brazil 🇧🇷 so I don’t know this company 🤨

19 August 2020
Unprompted review
Rated 1 out of 5 stars

They've received my refund more than 40 days ago, and did nothing to send me them.

They've received my refund more than 40 days ago. I gave them all bank details, and was told to wait 2-3 working weeks. After 4 weeks i sent them message, asking about my money as deadline ended. They stopped responding to e-mails, after contacting them on messenger, they said sorry and it SHOULD be on my account at begin of next week. Nothing happened, now they stopped responding on messenger. I do NOT recommend this company, tried it only because of article that I found online, which seems to be a huge LIE. Get serious company that you can call, or write about your case. They don't give a F.

29 April 2020
Unprompted review

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