GitLab logo
Visit website

GitLab Reviews 43

•
TrustScore 1.5 out of 5

1.5

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They make it very complicated for you to delete your account and use dirty tactics to prevent you from doing so. If you have projects linked to your account (even blank or new ones) you can't dele... See more

Rated 1 out of 5 stars

The worst bug riddled enterprise project management suite I have ever used. Find a bug, check if its already reported, find it is, see its 8 to 11 years old with a chain of complaints... See more

Rated 2 out of 5 stars

1) The password reset does not allow a password reset because: "Password must not contain commonly used combinations of words and letters". 2) I will not spend 15 minutes searching for GitLabs con... See more

Rated 1 out of 5 stars

Company has no customer support or they simply don't care about me, you and whoever contact to them. Also run fishy business model. Offer free plan, when you select and start signing you up to most ex... See more

Company details

  1. Software Company

Information provided by various external sources

GitLab is a web-based DevOps lifecycle tool that provides a Git-repository manager providing wiki, issue-tracking and CI/CD pipeline features, using an open-source license, developed by GitLab Inc.

Contact info

1.5

Bad

TrustScore 1.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Works perfectly

I use GitLab both for personal projects using their platform and manage a couple of instance of GitLab for work (3000 users).
I've always had a great time with the service, GitLab runners are one of the best things for automation I've ever used.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Free services

Free services! And quite reliable. I have nothing negative to say.

There is a 1 star review here for "no support" ...why are you asking for support for a free service? They are not a charity and they do not owe you anything. Go to a forum and "support yourself". Otherwise, go to a paid service elsewhere.

1 April 2020
Unprompted review
Show reviews in all languages. (43 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look