Gillies Reviews 

From when we initially went to look at a new sofa we have nothing but exemplary service. The sales team took time with us and fully explained all aspects of purchase and delivery. The delivery team were fantastic and ensured that the sofa was delivered safely and intact.

Excellent customer service in store from knowledgeable friendly staff.
Very helpful efficient and timely delivery staff too.
Quality product and consistently reliable as always .

First class service everyone very polite and great service from Clark rennie

Staff extremely helpful in showing what we were after and ordering everything. Delivery men also showed up on time and were polite and efficient. Thank you Gillies

Your sales manager in Aberdeen, Stephen Muirhead, was very helpful when I made my purchase in May 2026.
The furniture was ultimately available for delivery within the timescales advised by Stephen (the fact that I was on holiday meant that I could not accept delivery as soon as it was offered).
Your delivery team of Steve and Brian made swift and light work of unloading and getting the furniture into my living room yesterday morning (within the notified time slot) despite having to take the settee though my garage after we discovered that my front door was a little too narrow to allow it to pass through without risking the settee being scratched by the rendering around the doorway.
This was my first purchase from Gillies and I am pleased to note that your staff lived up to the company’s excellent reputation.

From store staff to delivery everyone knowledgeable and helpful. kept informed at all stages .

The customer service from everyone in the shop to the delivery crew was of the highest standard. Everyone was helpful, polite and customer focused. We are very pleased with our purchase. Thank you to everyone involved in our purchase and delivery.

It was excellent service from day we purchasing to installation. It was a pleasure working with your sale lady and installation team. Thank you

great service and support from Gillies in branch.

The guys that delivered the suite were exceptional - going above and beyond to ensure that the suite wasn't damaged. Friendly and courteous.

Amazingly helpful, very fast delivery. Was unsure of something so gave them a call and they couldn’t have done more to clarify. A great experience, thanks very much. The staff are a credit to the company!

Speaking to an experienced sales lady when I made the purchase initially with an explanation of the bed itself and ordering ptocedure, delivery and payment.
Everything went to plan . Bed was delivered and installed swiftly. With a recommendation to air the bed .

In store staff very helpful. Delivery staff very helpful, polite, friendly. Tracking works very well. Very happy with the service and product.

Shop floor employees and delivery men were very helpful.

Delivery team were excellent and punctual,took everything away .Great customer service

Prompt delivery as promised, by very pleasant and helpful delivery staff.

efficient and helpful service both in store and on delivery.

Good service from start to end keep up the good work

Great service whilst in the shop & afterwards when arranging delivery of our sofa. Good experience all round.

I had a really good experience when choosing and ordering my new flooring from Gillies. The sales woman Tracy was extremely professional and knowledgeable which helped make my decisions easy and stress free. The carpet fitters were extremely professional too. They even removed all the rubbish and hoovered up before they left. I would definitely recommend this store and purchase from them again.

Thanks again - great job!